Resorts World VIP Opening June 24, 2021

Quote: coachbelly

According to what the reporter posted earlier, you are incorrect...that's not what the PR rep wrote.

Don’t follow. See bold below.

Quote: AlanMendelson

I received a reply from the PR department at Resorts World about how RFID chips are used.

If necessary I will forward the email to the Wizard if there's any doubt about its authenticity.

Here's what it said:

Hi Alan,

Per our VP of Casino Operations Rick Hutchins:

We are currently using them for accurate player ratings at the tables as well as verifying in the trays and at cashier during redemptions. We have the ability to track to the player, but have not chosen to use that option at this time.

Public Relations Department
PR@rwlasvegas.com

Pit boss says they can track the player and are doing so.

MDawg noticed evidence that the player isn’t tracked (chips changing hands and not disallowed).

Above the quote attributed to VP of casino operations says they can track players but aren’t doing so.

There’s no inconsistency or gotcha that I see. Pitboss just didn’t quite know what he was talking about.

By George I think he's got it!

It is possible that the electronic chip allocation system was working at the beginning and just wasn't working right, or maybe wasn't on at all even though pit bosses were told that it was on.

There is no question that the system knows what chips you have - or rather, should have - at all times and keeps track. The difference between that and knowing if you have handed the chips to someone else, is just another step further down the road in capabilities which they do have but either are not using or are using and it isn't working properly.

Quote: coachbelly

I'm not so sure it's that simple.

The tracking system could pick up the chip IDs at the table, or at any table, if the players return to play.

The VP also mentioned verification at cashier during redemptions, so the chips are apparently being scanned at the cage.

If the chips aren't scanned at the cage, that blows the whole overall point of the chipped cheques in the first place. Ye gads, I know nothing, and I know more than some, which is frightening.

I have known Rick Hutchins for almost 30 years and I would definitely believe what he says.

Quote: unJon

There’s no inconsistency or gotcha that I see. Pitboss just didn’t quite know what he was talking about.

The VP wrote "have not chosen to use that option at this time."

That doesn't preclude them from having used the option earlier.

For instance...when the pitboss told MDawg about the system,
that was sometime before the reporter's inquiry, and the "at this time" response.

Quote: coachbelly

The VP wrote "have not chosen to use that option at this time."

That doesn't preclude them from having used the option earlier.

For instance...when the pitboss told MDawg about the system,
that was sometime before the reporter's inquiry.

Coach, have you ever played with chipped cheques? Because the vibe I'm getting is that you have not.

You might want to do some research at LVA. They reported on some casinos using chipped cheques years ago, and the hassles and unnecessary expenses involved. Some casinos initially planned to go whole hog with all cheques down to $25, I think. Others were planning $100 and up. A couple tried it briefly, then abandoned it. None of this stuff is new.

Quote: redietz

If the chips aren't scanned at the cage, that blows the whole overall point of the chipped cheques in the first place.

You are correct...so it may not be so simple to pass them during your bathroom scenario, a scan at a table or the cage could detect that.

Quote: redietz

You might want to do some research at LVA. They reported on some casinos using chipped cheques years ago, and the hassles and unnecessary expenses involved.

Whatever LVA reported years ago about chipped cheques, are you disputing that RW is using them now?

Time passes, things change...and things can change within a week's time, especially at a new property.

Quote: 100xOdds

yeah, i've seen people withdraw from their debit card at the cage. (i was at the next cashier over.)
but there's an ATM at the end of the cage. (and multiple places in the casino.)

why not withdraw $ from the ATM with your debit card so people in line can cash out faster?

At some casinos the fee at the cage is rebated by the casino while ATM fees are not.

I dont know about RW but at both Caesars and Red Rock if you're at the highest tier you get the debit card fees back at the cage.

At Caesars it was free play equal to the fee.
At Red Rock its cash equal to the fee.

At an ATM I think Caesars has a fee of 9.99 and Red Rock has 4.99 plus my bank charges 2.50

If I use my debit card at the cage the debit card fees get rebates and no bank fee.

Of course RW is using chips with RFIDs or whatever in them. So is Wynn/Encore, and many other casinos. It's just a question of what capabilities they are utilizing and how advanced the RFIDs inside the chips are.


Resorts World Table games will feature "Smart Tables," which use RFID-embedded chips to follow gaming activity to ensure accurate recognition in the resort's loyalty program.

“It’s all RFID,” casino operations chief Rick Hutchins said, referring to radio-frequency identification technology built into the first new Las Vegas resort to open since 2010. “The table knows exactly what I’m betting.”