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AlanMendelson
AlanMendelson
Joined: Oct 5, 2011
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July 9th, 2021 at 12:16:01 PM permalink
But Coach... where was the automatic process described?

Hi Alan,

Per our VP of Casino Operations Rick Hutchins:

We are currently using them for accurate player ratings at the tables as well as verifying in the trays and at cashier during redemptions. We have the ability to track to the player, but have not chosen to use that option at this time.

Public Relations Department
PR@rwlasvegas.com
ChumpChange
ChumpChange
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July 9th, 2021 at 12:25:12 PM permalink
Two $1,000 chips say they have FUBAR'ed the system a bit.
coachbelly
coachbelly
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July 9th, 2021 at 12:32:51 PM permalink
Quote: AlanMendelson

where was the automatic process described?



It was described in several posts earlier in this thread.

The system keeps track of every bet and calculates your average, The system also keeps track of the hours played. There is no question that the system knows what chips you have - or rather, should have - at all times and keeps track.

The table knows exactly what Im betting. I have $25 on the spot, the RFID chip knows that, and the (table) antenna underneath it. And if I bet these side bets, it also knows that as well, Hutchins explained.

MDawg's reports, Hutchins' quotes, and the note you received, all describe an automated system.

There's no mention of a boxman, dealer or any human being entering anything after each hand...you made that up.

You should visit RW, witness what actually happens, and then report back.

Quote: AlanMendelson

I yield to both Mdawg and Coach Belly. They know.
I will say nothing more.

AlanMendelson
AlanMendelson
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July 9th, 2021 at 1:36:10 PM permalink
Quote: coachbelly

It was described in several posts earlier in this thread.



It was described by whom? Anonymous players who talked to unnamed dealers and pit bosses?

Never mind. I emailed the PR department at RW. I will post their response. Since its Friday I dont expect a response till next week.
coachbelly
coachbelly
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July 9th, 2021 at 1:56:09 PM permalink
Quote: AlanMendelson

I emailed the PR department at RW. I will post their response.



Please post the email that you sent, so that we can see what questions you asked,
you didn't provide that here the last time that you emailed them.

In the meantime, you have all weekend to visit the casino and witness the system for yourself.
AlanMendelson
AlanMendelson
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July 9th, 2021 at 2:11:22 PM permalink
Fair request Coach. Here's what I sent:

When a player wins a bet and is paid with RFID chips are those additional chips added to the players RFID chip tally or record of "owned chips"?

Conversely, when a player loses a bet and loses RFID chips to the table does the casino's system record that transfer of the RFID chip from the player to the table?

Or, is this technology not available?

================================

I did not ask if this record keeping was automatic or done with some manual participation because frankly it doesn't matter. I dont think the casino tracks the chip transfers at all based on their previous email:

Hi Alan,

Per our VP of Casino Operations Rick Hutchins:

We are currently using them for accurate player ratings at the tables as well as verifying in the trays and at cashier during redemptions. We have the ability to track to the player, but have not chosen to use that option at this time.

Public Relations Department
PR@rwlasvegas.com
coachbelly
coachbelly
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July 9th, 2021 at 2:39:08 PM permalink
Quote: AlanMendelson

Or, is this technology not available?


Didn't the VP answer this question already?
Quote: AlanMendelson

We have the ability to track to the player, but have not chosen to use that option at this time.


But no harm in asking again.

Quote: AlanMendelson

I did not ask if this record keeping was automatic or done with some manual participation because frankly it doesn't matter. I dont think the casino tracks the chip transfers at all based on their previous email:


Then how would they have an accurate record of the player's results?
They are tracking the bets, who made them, how much, and whether they won or lost.

"Per our VP of Casino Operations Rick Hutchins:
We are currently using them for accurate player ratings at the tables"

Anyway, you raised the issue about the mechanics of tracking chips to the player.
Quote: AlanMendelson

if they assigned specific chips to a player what are the mechanics for doing it? They'd have to have a system of removing chip identification when players lost bets, and they'd have to add chip identification when players are paid in chips from the table's bank. You havent addressed how that is done or even if it is done.



So you asked a player to explain how this could be done, but then didn't ask the casino how it could be done?

Do I have that correct?
ChumpChange
ChumpChange
Joined: Jun 15, 2018
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July 9th, 2021 at 3:02:37 PM permalink
Casino, Cash and IRS (Short Version) - YouTube https://www.youtube.com/watch?v=JS1aM-5x4_g

Casino employees are trained to play dumb and to report you for asking questions they are playing too dumb to answer.
AlanMendelson
AlanMendelson
Joined: Oct 5, 2011
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July 9th, 2021 at 3:34:37 PM permalink
Quote: coachbelly

Didn't the VP answer this question already?

But no harm in asking again.


Then how would they have an accurate record of the player's results?
They are tracking the bets, who made them, how much, and whether they won or lost.

"Per our VP of Casino Operations Rick Hutchins:
We are currently using them for accurate player ratings at the tables"

Anyway, you raised the issue about the mechanics of tracking chips to the player.

Quote: AlanMendelson

if they assigned specific chips to a player what are the mechanics for doing it? They'd have to have a system of removing chip identification when players lost bets, and they'd have to add chip identification when players are paid in chips from the table's bank. You havent addressed how that is done or even if it is done.



So you asked a player to explain how this could be done, but then didn't ask the casino how it could be done?

Do I have that correct?



It amazes me that you can argue both sides of an issue or question.

You just listed my responses to your assertions.

Is there a term to describe that?
coachbelly
coachbelly
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July 9th, 2021 at 3:49:23 PM permalink
.dupe.

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