I live in Hong Kong and the only place where I can go gamble is Macau. I know that comps in the US are quite generous compared to those here but it would still be nice if I could get free trips once in a while. Since the same companies open casinos here, the comps systems should be similar. Would you guys recommend gambling in bigger casinos like the Sands or smaller ones with lower limits? Last time I went to the Sands with around HK$2000 (US$300) and played Baccarat at HK$300-HK$500 minimum tables (US$40-US$65). It is very difficult to find a decent game that has lower minimums at the Sands. After checking my points I realized I only made 2 points for an hour of play and the amount required to move to the ruby level is 888 points in a year, so at 50 hands an hour that would mean a total 1.5 million USD wagered in a year to get a ruby card (and I saw people with ruby cards all over the place)!! Free helicopter rides to Macau are only offered to diamond members, which need to get 8,888 points in a year. There is very little info on the web about the comp programs offered in Macau so it is very difficult to make comparisons; I was hoping a member of this forum could help me find better deals.
By now I've pretty much given up on comps. All I can get playing at my level are points that can be exchanged for gifts. It seems the only way to get a comp here is to be invited in a VIP room by a junket and I play nowhere near that level.
I fly in from Thailand 4 or 5 times a year for at least a week, maybe two and play almost exclusively at Sands or Venetian. My Sands Rewards card is valid at both casinos (but not Sands Singapore). I have accumulated enough points for some gifts but not enough to transfer to the next level up.
I would wager maybe HK$5000 - HK$8000/day (HK$8000 = US$1000) when I am there playing roulette but I am always below the threshold for the "Ruby" status.
Maybe my trip this weekend will be rewarding enough to spend a bit more
During my last trip I was betting between HK$500 and HK$3,000 per hand and on some hands I bet over HK$5,000. My friend doesn't play with a card but he placed several 10k-20k bets in my circle when I asked him to help me get points. I got about 30 points in 5 hours of playing and the number of points required to get to the Ruby status is 888. When I arrived in the morning I saw some players with a Diamond card betting tens of thousands a hand and when I left in the afternoon most of these guys were still there betting the same amount on every hand; I guess this is the kind of players Macau casinos care about.
Based from the points I've been getting so far I would estimate you get a point for every theoretical HK$100 you lose, so Ruby players are worth at least HK$88,800 to the casino and Diamond players are worth nearly a million.
I like to play casino games a lot, and have pretty much figured out who offers the best comps in Macau. Coming from Las Vegas where there is much more competition, and the comps are more easily attainable, it was hard at first to gauge how Macau was issuing comps. It was hard to really figure out who was giving out the best comps.
But after being in Hong Kong, and going over to Macau a lot, I've learned which chain gives the best comps. Now of course you must be a high limit player, with an average bet that is something the casino will value (5-20kHKD I'd guess).
I've established many relationships with different hosts at different properties. Wynn, and MGM seem to pretty much go by the book of your play, and will not issue additional discretionary comps, even if you should be entitled to something a little extra because of a large loss. It really has been my experience that they go strictly by what the computer tells them to issue. MGM has a little leeway, but Hosts at Wynn don't have much leeway at all. Wynn doesn't even issue first class ferry tickets, which almost every chain does for high rollers. This has been my experience bringing about a $50,000USD bankroll. So that tells you something about Wynn. Not surprising since they think they're the best property in Macau (obnoxious).
I was able to find that the international hosts at Venetian seem to match offers from other properties, and will take chances on new customers and issue comps up front such as rooms; very rare for Macau.
Galaxy seems to offer nothing until you play there, and makes no effort to go out of their way to try and steal customers from competitors, which is disappointing because their Australian counterpart is the total opposite.
I've found the best comps, and up front offers I got from Melco Crown, the City of Dreams, seems to be the best comps and offers to players, even if you've never played there before. They were able to verify my play at competitors, and offered me some really over the top comps which included suites, free airport transfers from/to Hong Kong, first class ferry tickets, and food. All this, and all they had to go on was my high level play at competitors. I'd never gambled a dime at their property. This was the first kind of comping I've ever seen in Macau that was the most in line with Las Vegas.
Basically, The City of Dreams seems to offer the best comps. Especially when dealing with their International Business Development department.
If anyone seems lost about comps in Macau, and are use to getting comps in Vegas, I'd be more than happy to answer any questions. I know many different hosts at different properties if you need a referral. It is a very confusing system in Macau, and varies greatly from chain to chain. Also from host to host.
In a somewhat related topic, I explored comps in Manila, Philippines.
It seems it is also geared to the junket trips Macau is famous for. You can get a bowl of noodles for small play, an automatic comp system in a kiosk, but for real meal comps and rooms you are looking at huge action. It seems, and don't laugh, $500.usd equivalent per hand action to even be considered for room comps. I might add, the rack rates are very high and the rooms are very nice.
The Sands Marina Bay in Singapore is even more difficult, so the story goes, to get comped without using a junket rep/trip. (I've never been there)
The Chinese gamblers seem to really play big money. They are also often times in private areas. That said, there are some areas on the border with China, south, where smaller stakes are played and lower star hotels. China is a big country with a lot of poor people but also a lot of rich people.