Asian staff & Dealers Vs.Other Races

My wife has commented this morning about the suck butt attitude and service from the majority of the Asian staff at restaurants as well as dealers. There are your exceptions but few and far in-between. Example we ate at the Bacio Italian at Tropicana and the service was spot on, friendly and simply great. We ate at
Beijing Noodle at CP and the service was bland, short, unfriendly and on the verge of rude. We gamble, Asian dealers very tight faced and great at starring. All the other dealers are so friendly and fun, at least the majority we meet in the HL. And by the way, my wife is Asian so this is not being prejudice. I am one of the biggest tippers at the tables as well-constantly betting black for the dealers, go figure. She sums it up by saying, if Resorts World ever gets going they better not have that suck butt unfriendly attitude that Asians have.

If you really don't care for a dealer's attitude, don't tip. If you really don't enjoy a dealer... vote with your feet.

How much of a "whale" do you need to be in order to influence what dealers are assigned to your table in the HL room (or anywhere else)? I'm wondering if larger players should not only refuse to tip dealers who don't deserve tips but also ask for someone else to deal to them. Leaving is also an option, of course.

I get that certain professions work for tips, we've had whole threads dedicated to that here, but I'll be darned if I am going to tip someone who doesn't in some way make the experience--meal, game, etc.--better.

There are only so many tables in the HL's. These days seems it is not just at the tables. We have meet a few real friendly and great Asian dealers, but it is way out of proportion to the other races. Even worse in the restaurants. "you know what you want" and then "You ready check now"?

Asian are also more likely to be efficient, reliable and honest which management likes. They are also more likely not to give attitude to a player. How would you rank white, black and Asian dealers ability not to react negatively toward aggressive/abusive players?

Quote: Baccaratfrom79

My wife has commented this morning about the suck butt attitude and service from the majority of the Asian staff at restaurants as well as dealers. There are your exceptions but few and far in-between. Example we ate at the Bacio Italian at Tropicana and the service was spot on, friendly and simply great. We ate at
Beijing Noodle at CP and the service was bland, short, unfriendly and on the verge of rude. We gamble, Asian dealers very tight faced and great at starring. All the other dealers are so friendly and fun, at least the majority we meet in the HL. And by the way, my wife is Asian so this is not being prejudice. I am one of the biggest tippers at the tables as well-constantly betting black for the dealers, go figure. She sums it up by saying, if Resorts World ever gets going they better not have that suck butt unfriendly attitude that Asians have.

I've been to at least 50 different casinos in my life and I don't find your opinion to be true at all. There can definitely be a language barrier at times. I am almost always the best tipper at the table, but no matter what I try and be the nicest person. That has more to do with it than tips probably.


ZCore13

Quote: zoobrew

Asian are also more likely to be efficient, reliable and honest which management likes. They are also more likely not to give attitude to a player. How would you rank white, black and Asian dealers ability not to react negatively toward aggressive/abusive players?

Not sure about honest or the lack of attitude. Either way, what's that gotta do with it?

Service, attitude, friendliness are lacking without a doubt in the restaurants from the Asians. Also we have played most every casino on the strip in vegas and all in AC, CT, etc. Even my wife's Asian friend along with us this trip mentioned the same.

Your opinion holds true for fobs without a doubt. If someone was born here (lack of accent) I find them to be equivalent if not nicer than your average white dealer. The fact that they won't mouth off to an asshole, at least in front of them, has got to be a perk by management.

Quote: RonC

How much of a "whale" do you need to be in order to influence what dealers are assigned to your table in the HL room (or anywhere else)? I'm wondering if larger players should not only refuse to tip dealers who don't deserve tips but also ask for someone else to deal to them.

In his earlier post, Baccaratfrom79 mentioned that he toke-bets black chips for the dealers pretty routinely. With that kind of dealer action, and the amount of regular action that would logically accompany those toke-bets, I'd imagine they'd accommodate that request without batting an eye. Even if it meant calling in another dealer on his day off, it's in everybody's interest to do that, and not let that action walk out the door.

We don't complain about dealers, mostly it is just there laxidaxial attitude as compared to whites or Latinos, etc. Restaurant workers are the perfect example when comparing. In the HL there are plenty of dealer tips/wagers going down and it is not just me or unusably. Players are wagering with yellows, chocolates and flags as well as large stacks of blacks and purples/white chips. We have some favorite dealers and a few are Asian, but we don't ask for them to be called in.

Having someone pencil a new dealer into the rotation is fairly easy, having him stay at the table is a little more difficult. But whales tend to get what they want. In a HL room, you are generally dealing with longer term, trusted dealers anyway.

Calling in a favorite dealer or favorite dice crew even on their days off used to be a frequent thing but I doubt it takes place much now.
Of course its been a long time since each member of a dice crew got tipped a new car.

Quote: ahiromu

Your opinion holds true for fobs without a doubt.

The Asians among us will know more about this than I do but I travel to China, Singapore, Korea and Taiwan frequently on business. It is my observation that Asians have different expectations from service workers. They expect them to behave like servants. Waiters, bellmen, drivers, etc. are expected to do their job attentively but remain in the background; answer questions when asked; ask questions if necessary, but interact with customers as little as possible. I think that is why Asian dealers tend to be a little robotic. I wouldn't say rude.

Don't know if I gave the wrong impression or not. Restaurant workers on the verge of rude. Dealers starry face and indifferent, considerably less fun than others.