Bank theft (not what you think)

Here's a story of a bank theft.

That's the bank ripping off it's customers and I don't mean in a hah hah hah highway robbery their prices are exorbitant sense. I mean a real sense.

What I find really interesting is the part about "withholding credit card rewards". That implies earned "free rewards". Can that be used against casinos that routinely withhold and cancel "players cards rewards"?

Both banks and casinos are grouped together under the financial institutions umbrella and so both should be subject to the same financial protection laws.

I thought that was what Wells Fargo was doing. Maybe these big banks keep hiring the same criminal managers around and around.

opening fake accts and charging junk fees to it?
so it looks good on paper to pad the bottom line but they know they're never going to collect because it's a fake person?