Vegas Lyft driver - horrible
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The issue here is how the driver handled it. A simple explanation of why he is not allowed would have been the end of the story. He was a complete jerk and Lyft will probably deactivate him for this which he deserves.
Quote: GWAESo the story here isnt the case of getting out of the car. The driver was 100% correct in not pulling over to let him out. Drivers are not allowed to stop on the side of the road to let passengers out. They also must drop at the correct door of the casino. If they drop at the wrong location then lyft/uber will deactivate the driver very quickly.
The issue here is how the driver handled it. A simple explanation of why he is not allowed would have been the end of the story. He was a complete jerk and Lyft will probably deactivate him for this which he deserves.
This is correct.
The driver was right.
He just had a poor attitude. That being said, I feel there is more that happened before the video started. (it would be interesting if the Driver releases the dash cam....)
A driver can't just pull over in a non approved stoping zone.
Quote: FleaStiffany comments from lyft? or others?
According to the comments on the passenger's YouTube page, the driver can no longer drive for Lyft
https://www.youtube.com/watch?v=guBTELwwsEM&t=140s
Quote: aceofspadesAccording to the comments on the passenger's YouTube page, the driver can no longer drive for Lyft
https://www.youtube.com/watch?v=guBTELwwsEM&t=140s
according to the comments on that page, the people that comment on videos are all a bunch of tools.
People just love to make comments about things that they know absolutely nothing about.
passenger put in a destination, driver was taking him to the destination so it is not kidnapping as many of the comments suggest.
It is the drivers responsibility to get a passenger to their destination. If a driver drops them early then they open themselves up to a few issues. 1, it may be an illegal spot to drop. 2. The passenger can then claim they were dropped off somewhere else when they wanted to go to their destination and get a refund. 3. The passenger can also complain that they were dropped off in a dangerous spot which will get the driver suspended for safety. There is zero benefit to dropping early. When I drove uber there were many times people would just want out on the middle of a road. If it was even slightly unsafe where we could be rearended or they could be injured I would direct them to wait, however I did it in a professional and courteous way and not like a total ass as this clown did.
He has a sign on the headrest and is wearing a tank top. No way his rating is good in the first place and probably got a deserved deactivation.
The airport is 30 miles away and fearing the car would run out of gas and get stuck on the highway, I kindly ask the driver if perhaps he should get some gas. He says "Nah I'm good!" and proceeds to the airport. I explain that I have a flight to catch and would prefer not to risk missing it because we run out of gas. He says "Not my problem, we should make it by 7 15.
So needless to say the ride was uneasy and I barely checked into the flight by 7 18. Gave him a bad rating and never used Lyft again. I dont think this guy had it that bad considering he had the option to get out of the car and wasn't under a time crunch.
Quote: BedWetterBetterI've seen and had worst from Lyft. Had a flight leavin Austin Bergstrom Airport at 7 30 AM and ordered the car at 545 AM. First one accepts and then cancels 15 minutes later, second one shows up at 636 AM with his gas light on Empty.
The airport is 30 miles away and fearing the car would run out of gas and get stuck on the highway, I kindly ask the driver if perhaps he should get some gas. He says "Nah I'm good!" and proceeds to the airport. I explain that I have a flight to catch and would prefer not to risk missing it because we run out of gas. He says "Not my problem, we should make it by 7 15.
So needless to say the ride was uneasy and I barely checked into the flight by 7 18. Gave him a bad rating and never used Lyft again. I dont think this guy had it that bad considering he had the option to get out of the car and wasn't under a time crunch.
Wait!
He got you to the airport on time
He was correct that he had enough gas to cover the trip
And you gave him a bad rating because he made you uneasy because you felt he was wrong (when he was right)?
Not to mention if he had listened to you and taken 5 minutes to refill for gas you might have actually missed your flight
Quote: BedWetterBetterI've seen and had worst from Lyft. Had a flight leavin Austin Bergstrom Airport at 7 30 AM and ordered the car at 545 AM. First one accepts and then cancels 15 minutes later, second one shows up at 636 AM with his gas light on Empty.
The airport is 30 miles away and fearing the car would run out of gas and get stuck on the highway, I kindly ask the driver if perhaps he should get some gas. He says "Nah I'm good!" and proceeds to the airport. I explain that I have a flight to catch and would prefer not to risk missing it because we run out of gas. He says "Not my problem, we should make it by 7 15.
So needless to say the ride was uneasy and I barely checked into the flight by 7 18. Gave him a bad rating and never used Lyft again. I dont think this guy had it that bad considering he had the option to get out of the car and wasn't under a time crunch.
Your flight left at 0730 and your arrived at 0718, and are upset the driver did not stop and add at least 10 minutes? You would have missed your flight and been more upset?
I always order an Uber or Lyft super early when I am going to fly. Especially if its early in the morning.
Quote: BedWetterBetterI've seen and had worst from Lyft. Had a flight leavin Austin Bergstrom Airport at 7 30 AM and ordered the car at 545 AM. First one accepts and then cancels 15 minutes later, second one shows up at 636 AM with his gas light on Empty.
The airport is 30 miles away and fearing the car would run out of gas and get stuck on the highway, I kindly ask the driver if perhaps he should get some gas. He says "Nah I'm good!" and proceeds to the airport. I explain that I have a flight to catch and would prefer not to risk missing it because we run out of gas. He says "Not my problem, we should make it by 7 15.
So needless to say the ride was uneasy and I barely checked into the flight by 7 18. Gave him a bad rating and never used Lyft again. I dont think this guy had it that bad considering he had the option to get out of the car and wasn't under a time crunch.
I think the driver should’ve given you the bad rating.
He knows his car, and the gas situation better than you do. And that was proven.
Quote: michael99000I think the driver should’ve given you the bad rating.
He knows his car, and the gas situation better than you do. And that was proven.
Gotta love how you all missed the point and go to defend this guy. He should have MORE than sufficient gas to make the trip when he shows up. It is just common sense to keep extra gas in your car as a Lyft or Uber driver. The fact that we made it to the airport was a miracle and didn't prove anything, had there been a car accident or traffic delay, that gas could have vanished and we would have been stuck. Also, most Hyundai vehicles get under 30 miles per gallon highway and he was driving slowly to conserve said gas shows he was pushing his luck. A simple 3 -4 minute stop would have gotten the gas and he could have made up the time by accelerating to the flow of traffic instead of dragging in the slow lane. Not to mention he was late when arriving to pick us up.
But yeah he's in the right... next time you have a flight to catch and need a Lyft, I'll pm you the driver's info and you can have him drop you off!
Quote: BedWetterBetterGotta love how you all missed the point and go to defend this guy. He should have MORE than sufficient gas to make the trip when he shows up. It is just common sense to keep extra gas in your car as a Lyft or Uber driver. The fact that we made it to the airport was a miracle and didn't prove anything, had there been a car accident or traffic delay, that gas could have vanished and we would have been stuck. Also, most Hyundai vehicles get under 30 miles per gallon highway and he was driving slowly to conserve said gas shows he was pushing his luck. A simple 3 -4 minute stop would have gotten the gas and he could have made up the time by accelerating to the flow of traffic instead of dragging in the slow lane. Not to mention he was late when arriving to pick us up.
But yeah he's in the right... next time you have a flight to catch and need a Lyft, I'll pm you the driver's info and you can have him drop you off!
I'm not going to pile on here, but rather than see Hyundai be unfairly impugned, I should hasten to point out that my Elantra gets 38 MPG on the highway, easy, and often gets 40+ in those rare, "Perfect world," type conditions.
That said, I have found Lyft and Uber to be significantly worse today than a few years ago. So much so, I am back to taking cabs.
I have had rude clerk's in CVS and at Burger King. It never dawned on me to switch to a different drugstore chain or restaurant.
There are bad apples in every industry.
Get over it
Quote: BedWetterBetterI've seen and had worst from Lyft. Had a flight leavin Austin Bergstrom Airport at 7 30 AM and ordered the car at 545 AM. First one accepts and then cancels 15 minutes later, second one shows up at 636 AM with his gas light on Empty.
The airport is 30 miles away and fearing the car would run out of gas and get stuck on the highway, I kindly ask the driver if perhaps he should get some gas. He says "Nah I'm good!" and proceeds to the airport. I explain that I have a flight to catch and would prefer not to risk missing it because we run out of gas. He says "Not my problem, we should make it by 7 15.
So needless to say the ride was uneasy and I barely checked into the flight by 7 18. Gave him a bad rating and never used Lyft again. I dont think this guy had it that bad considering he had the option to get out of the car and wasn't under a time crunch.
0% chance they let you check in at 718 for a 730 flight. 0% chance you checked in, walked through security, and made it to the gate before 730, let alone 720 when the door would have been closed. Isn't the real story compelling enough? why embellish?
Quote: darkozI have had rude clerk's in CVS and at Burger King. It never dawned on me to switch to a different drugstore chain or restaurant.
But how will people know that I'm important and my individual decisions will effect billion dollar corporations?!? Haha...
Recently a woman came into where my wife works and wanted to return a whole bunch of merchandise. The woman wanted cash back but store policy is it has to go back on the credit card that was used. The woman got irate and said she was never shopping there again.
LOL... big deal. You just returned everything you bought, so you're essentially not a customer at all anymore and haven't given the store any money, so what exactly has the store lost in this scenario? A s****y customer who has spent $0? Good riddance.
I told my wife it sounded like the woman was trying to pull some kind of crappy scam on them but it backfired due to her being an idiot.
Quote: rdw4potus0% chance they let you check in at 718 for a 730 flight. 0% chance you checked in, walked through security, and made it to the gate before 730, let alone 720 when the door would have been closed. Isn't the real story compelling enough? why embellish?
Not arguing..... But here in Buffalo, I left my house and was through security after having checked a bag, in 18 minutes! 9 minute drive, 3 minutes to check bag, 6 minutes for TSA pre check line. (Nervous Nelly me.... that gave me an hour and a half to wait to board....)
Quote: darkozI don't understand holding an entire company or even industry to bear because of one bad driver experience
I have had rude clerk's in CVS and at Burger King. It never dawned on me to switch to a different drugstore chain or restaurant.
There are bad apples in every industry.
Get over it
After almost fifty years of enjoying Jack in the Box, I had a bad experience with a worker, complained to management and got no satisfaction. Personally, I think the management failure was worse and I doubt I will ever patronize them again.
I'll probably miss them more than they'll miss my $20-30 a year but there are only a couple of dozen alternatives out there.
Quote: SOOPOONot arguing..... But here in Buffalo, I left my house and was through security after having checked a bag, in 18 minutes! 9 minute drive, 3 minutes to check bag, 6 minutes for TSA pre check line. (Nervous Nelly me.... that gave me an hour and a half to wait to board....)
I've walked into smaller airports, gotten checked in, through security, and to my gate in probably 10 minutes. The issue here is that BedWetter is claiming he GOT TO the airport 12 minutes before the flight was scheduled to DEPART. The doors to the plane would have been closed by then, even before he stepped out of the car. (Unless the flight happened to be delayed last minute for some reason.)
Quote: rdw4potus0% chance they let you check in at 718 for a 730 flight. 0% chance you checked in, walked through security, and made it to the gate before 730, let alone 720 when the door would have been closed. Isn't the real story compelling enough? why embellish?
Do people still check in at the airport? Check in is easy online or with an app for the airline.
Quote: unJonDo people still check in at the airport? Check in is easy online or with an app for the airline.
It's easy to do at the airport, too. Just punch your number in the computer terminal and get your boarding pass.
Quote: TigerWuI've walked into smaller airports, gotten checked in, through security, and to my gate in probably 10 minutes. The issue here is that BedWetter is claiming he GOT TO the airport 12 minutes before the flight was scheduled to DEPART. The doors to the plane would have been closed by then, even before he stepped out of the car. (Unless the flight happened to be delayed last minute for some reason.)
Let's see if he had a checked bag as well that he was able to check in at the same time.
The flight was delayed obviously but gotta love the effort to TRY to discredit instead of addressing the real issue that a Lyft driver shows up with a near empty gas tank after arriving late!
Quote: rdw4potus0% chance they let you check in at 718 for a 730 flight. 0% chance you checked in, walked through security, and made it to the gate before 730, let alone 720 when the door would have been closed. Isn't the real story compelling enough? why embellish?
Ever hear of online check in? The flight was delayed but keep on grasping at straws in an attempt to make yourself relevant.
Quote: BedWetterBetterYea, i just made the whole thing up. I am still waiting on standby at Bergstrom for the past 3 years and have yet to catch my flight. </es>
The flight was delayed obviously but gotta love the effort to TRY to discredit instead of addressing the real issue that a Lyft driver shows up with a near empty gas tank after arriving late!
It matters because it paints the context for your story.
You would have missed your flight regardless of if the tank was full or not. The only reason you did not miss your flight is because it was delayed (which is what was not mentioned earlier).
You should have ordered a ride earlier instead of cutting it so close and then it would be a moot point....
The issue is a timing issue (on your end), that you lucked out on only because of a flight delay. (I know you said you ordered a rider earlier who cancelled, but again that is why you always order well in advance or schedule a pickup, I think Lyft has that option, Uber certainly does). Or just schedule an appointment with a taxi company, they certainly schedule rides.
Getting upset at a company for a flight you would have missed regardless of your interpretation of their fuel gauge and still made by pure luck, is silly....
(by the way, I am not a fan of Lyft so I am no mindless Lyft defender, but my reasons for not supporting Lyft are logical, based on their structure, not on a perceived bad ride that was not even their fault...) I try to support local taxis, but I will use Uber if needed.
Quote: BedWetterBetterYea, i just made the whole thing up. I am still waiting on standby at Bergstrom for the past 3 years and have yet to catch my flight. </es>
The flight was delayed obviously but gotta love the effort to TRY to discredit instead of addressing the real issue that a Lyft driver shows up with a near empty gas tank after arriving late!
Would be more accurate to say, the Lyft driver showed up with enough gas to get you to the airport. And that your opinion of him was based on a concern you had over a problem that never came to be.
Quote: GandlerIt matters because it paints the context for your story.
You would have missed your flight regardless of if the tank was full or not. The only reason you did not miss your flight is because it was delayed (which is what was not mentioned earlier).
You should have ordered a ride earlier instead of cutting it so close and then it would be a moot point....
The issue is a timing issue (on your end), that you lucked out on only because of a flight delay. (I know you said you ordered a rider earlier who cancelled, but again that is why you always order well in advance or schedule a pickup, I think Lyft has that option, Uber certainly does). Or just schedule an appointment with a taxi company, they certainly schedule rides.
Getting upset at a company for a flight you would have missed regardless of your interpretation of their fuel gauge and still made by pure luck, is silly....
(by the way, I am not a fan of Lyft so I am no mindless Lyft defender, but my reasons for not supporting Lyft are logical, based on their structure, not on a perceived bad ride that was not even their fault...) I try to support local taxis, but I will use Uber if needed.
The point is that it is unprofessional to show up unprepared or give the appearance of being inadequately stocked for travel. Would you board an airplane, private or commercial, that is spewing black smoke or you glance into the cockpit and see a light flashing or making a loud noise? Probably not or you would ask the pilot to address the issue. If he tells you " don't worry we'll make it with no problem, just let me do my job."
Would you then sleep the entire journey or travel without concern & give him a positive rating when the App prompts you to rate the ride? But yea, it's fine because he knows the plane better than you and you're not qualified .
Quote: michael99000Would be more accurate to say, the Lyft driver showed up with enough gas to get you to the airport. And that your opinion of him was based on a concern you had over a problem that never came to be.
Would you like it if your next plane ride had just enough fuel to get you to your destination and the fuel light is flashing the entire trip or had more than enough fuel and didn't make a sound?
Quote: BedWetterBetterWould you like it if your next plane ride had just enough fuel to get you to your destination and the fuel light is flashing the entire trip or had more than enough fuel and didn't make a sound?
I would prefer a plane at the minimum amount of fuel required by the FAA. A lighter plane flies cheaper and that will eventually be priced into the fare.
Quote: DRichI would prefer a plane at the minimum amount of fuel required by the FAA. A lighter plane flies cheaper and that will eventually be priced into the fare.
Until you hit a head wind and have to make a refueling stop.
Quote: BedWetterBetterWould you like it if your next plane ride had just enough fuel to get you to your destination and the fuel light is flashing the entire trip or had more than enough fuel and didn't make a sound?
Apples and oranges.
If a plane runs out of fuel, everyone (potentially) dies.
If a car runs out of fuel, you just slow down and stop on the side of the road.
Quote: billryanUntil you hit a head wind and have to make a refueling stop.
I have been on hundreds of flights without ever having to make an unscheduled fuel stop. Some of my companies small jets will stop to refuel when flying accros country but those are scheduled stops.
I wonder how many commercial flights make an unscheduled fuel stop each day? There are around 87,000 commercial lights per day in the U.S., how many per day do you think make an unscheduled fuel stop? I have no idea, but I would guess less than 1 per day.
I used to fly a lot between Las Vegas and Corpus Christi, some days we could make it without refueling but others days we would schedule a stop in central Texas to refuel. It just depended on the winds and the altitude that we were cleared at.
Quote: DRichI would prefer a plane at the minimum amount of fuel required by the FAA. A lighter plane flies cheaper and that will eventually be priced into the fare.
Private planes do not have regulated fares and quite a few tragic events have occurred because the pilot did not prepare fuel supply properly, ie: Brazilian soccer team crash in 16'.
And the chances of a major airline adjusting fares to help customers is laughable. But yea, keep avoiding the matter of unprofessional conduct and lousy preparation.
Quote: TigerWuApples and oranges.
If a plane runs out of fuel, everyone (potentially) dies.
If a car runs out of fuel, you just slow down and stop on the side of the road.
Unless it's rush hour or busy and you are in the middle lane when the car dies. Then you have to hope the large vehicle behind you sees it in time to brake without smashing into you. Not exactly a worry free experience then huh?
Quote: DRichI have been on hundreds of flights without ever having to make an unscheduled fuel stop. Some of my companies small jets will stop to refuel when flying accros country but those are scheduled stops.
I wonder how many commercial flights make an unscheduled fuel stop each day? There are around 87,000 commercial lights per day in the U.S., how many per day do you think make an unscheduled fuel stop? I have no idea, but I would guess less than 1 per day.
I used to fly a lot between Las Vegas and Corpus Christi, some days we could make it without refueling but others days we would schedule a stop in central Texas to refuel. It just depended on the winds and the altitude that we were cleared at.
On really windy days, jet blue and delta flights from Vegas that are full often stop at Salt Lake.
Quote: billryanOn really windy days, jet blue and delta flights from Vegas that are full often stop at Salt Lake.
I would guess on most days that is a scheduled stop before they depart.
Quote: BedWetterBetterThe point is that it is unprofessional to show up unprepared or give the appearance of being inadequately stocked for travel. Would you board an airplane, private or commercial, that is spewing black smoke or you glance into the cockpit and see a light flashing or making a loud noise? Probably not or you would ask the pilot to address the issue. If he tells you " don't worry we'll make it with no problem, just let me do my job."
Would you then sleep the entire journey or travel without concern & give him a positive rating when the App prompts you to rate the ride? But yea, it's fine because he knows the plane better than you and you're not qualified .
No, I, and others, were just pointing out that your story made no sense and you would have missed your flight regardless had it not been delayed...
Should he have had a full tank? Maybe. Should Lyft tell drivers how long their next trip is going to be? Yes for this and many other reasons.
Quote: GandlerNo, I, and others, were just pointing out that your story made no sense and you would have missed your flight regardless had it not been delayed...
Should he have had a full tank? Maybe. Should Lyft tell drivers how long their next trip is going to be? Yes for this and many other reasons.
I believe there is a certain driver level, where if they reach a number of lifetime rides given and maintain a high rating, that they then are told the direction and length in time of a ride request
Quote: michael99000I believe there is a certain driver level, where if they reach a number of lifetime rides given and maintain a high rating, that they then are told the direction and length in time of a ride request
That seems like information that all drivers should receive.
Uber and Lyft want to claim that drivers are independent contractors, but do not give information on the job before accepting (as far as I know), and force drivers to accept with an arbitrary acceptance rating.... This is going off topic, but the point is, contractors should be able to review the job before accepting....
Quote: GandlerThat seems like information that all drivers should receive.
Uber and Lyft want to claim that drivers are independent contractors, but do not give information on the job before accepting (as far as I know), and force drivers to accept with an arbitrary acceptance rating.... This is going off topic, but the point is, contractors should be able to review the job before accepting....
The problem with showing it is, drivers won’t accept short rides that don’t earn them as much money. Taking a 5 minute ride where they have to drive 15 minutes to the original pickup spot is a waste, and they might miss out on a 5 minute pickup drive for a person going an hour away.
And also, drivers may avoid going to certain bad areas and decline ride requests going there
Quote: michael99000The problem with showing it is, drivers won’t accept short rides that don’t earn them as much money. Taking a 5 minute ride where they have to drive 15 minutes to the original pickup spot is a waste, and they might miss out on a 5 minute pickup drive for a person going an hour away.
And also, drivers may avoid going to certain bad areas and decline ride requests going there
Which should be their right if they are independent contractors.
"You are not an independent contractor if you perform services that can be controlled by an employer (what will be done and how it will be done). This applies even if you are given freedom of action. What matters is that the employer has the legal right to control the details of how the services are performed." -IRS
There is a reason Taxis focus on certain areas and avoid others (money and saftey). Uber and Lyft are trying to prevent geographic discrimination or whatever term they use, but it undermines their own defintion of being an indepent contractor which they constantly try to legally assert that their drivers are.
Quote: DRichI would guess on most days that is a scheduled stop before they depart.
You would be wrong. The Airbus models don't have extra fuel capacity many American planes have. On coast to coast flights, any deviation from the original plan may result in an extra fuel stop. I recall a stretch a few years ago where almost every JB flight from California needed to stop due to the winds. Ten/twenty a day was not unusual during peak winds.
Quote: GandlerNo, I, and others, were just pointing out that your story made no sense and you would have missed your flight regardless...
Not if he was professional and properly equipped while being on time. Doing the bare minimum to save pennies is foolish for his ultimate bottom line. If you tell someone you will pick up in a certain time frame and show up late with a near empty gas tank, it is unprofessional regardless of your excuses.
