Anti-player game changes by casino

Want to ask the outside world a question. Played at the Golden Nugget in Danville, Illinois recently. Went to play Ultimate Texas Hold Em, and noticed right off the absence of a shuffler and the game being hand shuffled and dealt. When I asked about this, their reply was that quote "we're having trouble with the shufflers." When I inquired about how long this was going on, they replied "2 & 1/2 years.". Right off the dealer does not put out the community cards, but gives me my two cards and directs me to check or bet. This was a huge shocker - then, before he put the first three community cards out, he burned a card. After the turn and the bet or check, they burned yet another card before putting out the turn and the river. I was really appalled at this procedure, and spoke to the pit boss about it. His reply was "Well, it's in our internal controls for us to do this, so it's obviously been approved by the Gaming Board." I was not happy with the response, and essentially got the same response from the on duty Table Games manage, who basically ignored my assertion that this made this an extremely player unfriendly game. Needless to say I did not play the game much longer. A complaint filed with the Illinois Gaming Board basically went nowhere as well. How is it that a casino can change the procedures and play structure of a game so willy-nilly? That'd be like changing blackjack to a "house wins all ties" format. It would be interesting to see odds run on tis methodology of playing and see how much more player negative it would be than the standard chart.

Why do you believe this makes the game less favorable to the player?

Just sounds like gamblers fallacy to me. Op is probably used to it being dealt differently and had a fair amount of luck using that method. It's just kind of a mind $#@) thing in my opinion. No way it changes the odds which is why the players complaint to the board went nowhere. If I am not mistaken Illinois casinos are required to be closed for a 4 hour period every day. While inconvenient the casino is very clean and almost no stuck or broken buttons on the slot machine. I believe the one op reference is closed from 0400-0800 every day.

These appear to be fairly elementary countermeasures against players marking the cards. Or edge sorting the cards.

if you don't understand that comment, I'll decline to explain it.

It should not affect the house edge associated with normal gameplay in any way whatever.

Quote: CDean1262

Want to ask the outside world a question. Played at the Golden Nugget in Danville, Illinois recently. Went to play Ultimate Texas Hold Em, and noticed right off the absence of a shuffler and the game being hand shuffled and dealt. When I asked about this, their reply was that quote "we're having trouble with the shufflers." When I inquired about how long this was going on, they replied "2 & 1/2 years.". Right off the dealer does not put out the community cards, but gives me my two cards and directs me to check or bet. This was a huge shocker - then, before he put the first three community cards out, he burned a card. After the turn and the bet or check, they burned yet another card before putting out the turn and the river. I was really appalled at this procedure, and spoke to the pit boss about it. His reply was "Well, it's in our internal controls for us to do this, so it's obviously been approved by the Gaming Board." I was not happy with the response, and essentially got the same response from the on duty Table Games manage, who basically ignored my assertion that this made this an extremely player unfriendly game. Needless to say I did not play the game much longer. A complaint filed with the Illinois Gaming Board basically went nowhere as well. How is it that a casino can change the procedures and play structure of a game so willy-nilly? That'd be like changing blackjack to a "house wins all ties" format. It would be interesting to see odds run on tis methodology of playing and see how much more player negative it would be than the standard chart.
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Welcome to the forum. No one here will support your implication that the way the casino is dealing the cards makes any difference in your chances of winning.

Can you explain why you think this way of dealing is in any way ‘player unfriendly’?

It like if they play roulette and the dealers uses their right instead of left hand to launch the ball. Or rolls it clockwise instead of counter lock wise
Anything to justify why they are losing because they can't possibly be that unlucky lol

I see those procedures as being slightly protective against dealer mishaps.

To me, that would be burying a card, to take it out of play without revealing it. Burning a card means to reveal it to everyone and then take it out of play. To burn a card under the classic terminology would actually help the player slightly, as you are less interested in betting if a burned card matches one of your cards. But now both forms are called burning a card.

It would protect the casino in case the next card is boxed (face-up in the deck) or otherwise fumbled by the dealer. In that case the dealer would hold it up to make sure everyone at the table sees it and then burn it, and it wouldn't affect the hand other than everyone having knowledge of one more card, so the players have no grievance.