Lincoln Casino took my winnings
Personally I think any online site that has bet size restrictions that aren't enforced by the software should be immediately classified as rogue and untrusted, but nobody every asked my opinion.
Quote: michael99000So if you had lost on that > $10 spin , would they have contacted you to reimburse you the $10? Since it was a spin that you had no chance of winning on
No casino in the history of online casinos has ever done that.
I'm still fuming at InterTops who invited me to play a bonus, which I did. However, one of the many T&C was the bonus had to be played with "new money." I played it with money already in my account. It seems reasonable to me that if you are invited to play a bonus it implies you're eligible. In retrospect, I should have moved my money in and out after every bonus, causing both of us more of a hassle.
Tks
Quote: Cg020763Well thank you. I play all over almost everyday notblarge amount but I do know to be careful with restrictions it was an error, they now this. How. An i file a compmai t or warn others about this at Lincoln.
Tks
We invite you to file a casino rep complaint at our sister site LCB.org. However, I tend to think the casino will say "rules are rules." It may serve as a warning to other players though.
Cg
Quote: ZugaAll online casinos have max bet rule when taking a bonus. With that said if you wish us to look deeper into your case and contact this casino on your behalf please visit our main site and post complaint at https://lcb.org/onlinecasinobonusforum/player-complaints . One of our Mods will be more than happy to assist you
And every single solitary one of them should be enforced in the software. It's 2020. You take a bonus that restricts games or bet sizes, the software prohibits you from playing the wrong game or bet size. If not, the casino should be blacklisted.
INetBet uses RTG which I know for a fact allows the operator to restrict games based on an active bonus. Last I checked they don't use that feature of RTG. Why? They want people to play the wrong game so they can freeroll the player. Lose on a prohibited game, and they keep your money. Win on a prohibited game ... "oops, you broke our terms, we'll be nice and not steal your deposit because we're great guys. The terms was quite clearly stated on line 147 of our 557 lines of bonus terms and conditions. Don't be stupid next time."
If LCB and that dimwit Casinomeister and the other "reputable" casino listing sites blacklisted every casino that didn't enforce restrictions through their software, then within one month every "reputable" casino would have that feature.
So tell me what the Recommendation is good for? If the site has a forty page set of terms and conditions, and buried within is some obscure rule that essentially says "we're going to keep your money if you win a big bet and aren't REALLY, REALLY careful", is that okay with the Wizard?
What do we get when we play at a "recommended" site? Why should your recommendation matter?
Even brick n mortar like Indian reservation casinos.
Don't trust them.
They are worse than credit card companies, banks, and insurance companies
Quote: darkozI personally don't trust any casino I can't call the gaming authorities on.
Trust isn't a prerequisite for beating places for 6 figures.
Quote: darkozI personally don't trust any casino I can't call the gaming authorities on.
Even brick n mortar like Indian reservation casinos.
Don't trust them.
They are worse than credit card companies, banks, and insurance companies
I agree 100%.
One of several reasons I avoid non-state approved online casinos and tribal casinos (amongst other political reasons).
Quote: sabreIf LCB and that dimwit Casinomeister and the other "reputable" casino listing sites blacklisted every casino that didn't enforce restrictions through their software, then within one month every "reputable" casino would have that feature.
I so wish I could suspend you for the slur of Casinomeister. He is a friend of mine and does as much as anybody in holding the industry accountable.
Quote: racquetSo what exactly does "Recommended by Wizard" get you? I understand that this situation conforms exactly to the rules and that the customer has no recourse, and in fact shouldn't have any recourse. Read the rules.
So tell me what the Recommendation is good for? If the site has a forty page set of terms and conditions, and buried within is some obscure rule that essentially says "we're going to keep your money if you win a big bet and aren't REALLY, REALLY careful", is that okay with the Wizard?
What do we get when we play at a "recommended" site? Why should your recommendation matter?
From what I gather, WOO approved casinos use software providers that are known to be fair mathematically.
That said, I would not trust any unregulated online casino to not have completely slimy management when it comes to operations and decisions on jackpots, payouts, etc.
Quote: darkozI personally don't trust any casino I can't call the gaming authorities on.
Even brick n mortar like Indian reservation casinos.
i Have never had a problem with an Indian casino but I definitely don't trust online casinos that aren't regulated locally.
Quote: DRichi Have never had a problem with an Indian casino but I definitely don't trust online casinos that aren't regulated locally.
DRich,
I speak as an AP.
I don't expect any problems for non-AP's in land based Indian casinos.
Without regulations Indian casinos can do lots of shady things to AP that no other business in America would get away with.
Meanwhile I have had regulated casinos attempt to withhold my jackpot winnings, etc and I just call in the regulators and force the casino to do what the law requires.
While I know many feel casinos should be able to defend themselves against Advantage Players, they still should do so under the law. When they cross over into lawlessness, I call in the regulators
Can't do that in an Indian casino
Quote: darkozDRich,
I speak as an AP.
I don't expect any problems for non-AP's in land based Indian casinos.
Without regulations Indian casinos can do lots of shady things to AP that no other business in America would get away with.
Meanwhile I have had regulated casinos attempt to withhold my jackpot winnings, etc and I just call in the regulators and force the casino to do what the law requires.
While I know many feel casinos should be able to defend themselves against Advantage Players, they still should do so under the law. When they cross over into lawlessness, I call in the regulators
Can't do that in an Indian casino
I agree. I am not an AP. And, for most players who just put a few dollars in a machine it's probably not a big deal.
But, people don't understand, tribal lands are essentially crossing over into a different country (often with their own police). They can do a lot to you and you have little recourse. (it's virtually impossible to sue them even for blatant wrongs, and forget about any kind of outside LE getting involved, yes the FBI does have some jurisdiction, but unless its a massive conspiracy, they probably don't care.....)
Even if you are not an AP there are plenty of shady stories you can find about various bad experiences. When a government involves itself in gambling it causes problems (and yes I include Canadian Casinos, and State Lotteries).
You don't have to be an AP to want to avoid tribal casinos, even if just for political/philosophical reasons.
Quote: darkozI personally don't trust any casino I can't call the gaming authorities on.
Even brick n mortar like Indian reservation casinos.
Don't trust them.
They are worse than credit card companies, banks, and insurance companies
Haha...the gaming authorities. Anywhere except Nevada, that's cute. They should be called the, "Casino Operations Protection Department."
Quote: Mission146Haha...the gaming authorities. Anywhere except Nevada, that's cute. They should be called the, "Casino Operations Protection Department."
That used to be that here, but they have been more fair lately.
Quote: Mission146Haha...the gaming authorities. Anywhere except Nevada, that's cute. They should be called the, "Casino Operations Protection Department."
NJ is pretty good. They certainly don't mind making unpopular decisions against casinos. But, I guess NJ in general is known for pretty zealous regulations.
There is even a team that tests non-gambling (well I guess its kind of gambling depending on how semantic you get) carnival games on boardwalks to make sure that they are fair (the kind of games where you throw balls at bottles, thrown basketballs into set hoops to win stuffed animals etc....)
Quote: GandlerNJ is pretty good. They certainly don't mind making unpopular decisions against casinos. But, I guess NJ in general is known for pretty zealous regulations.
There is even a team that tests non-gambling (well I guess its kind of gambling depending on how semantic you get) carnival games on boardwalks to make sure that they are fair (the kind of games where you throw balls at bottles, thrown basketballs into set hoops to win stuffed animals etc....)
That has not been my experience with New Jersey. My experience is them not ever returning your phone calls or Emails.
Quote: Mission146That has not been my experience with New Jersey. My experience is them not ever returning your phone calls or Emails.
Probably because of right now being short staffed and many staff working remote because of COVID related issues.
Quote: GandlerProbably because of right now being short staffed and many staff working remote because of COVID related issues.
And, I would agree with you had the present issue not existed for nearly a year.
Quote: Mission146That has not been my experience with New Jersey. My experience is them not ever returning your phone calls or Emails.
I agree with this.
However for on the gaming floor disputes I have had good results.
BTW - every NJ casino has an agent on duty on the gaming floor.
Only two times was I disappointed in NGC. Both time's I just dropped it after their initial visit perhaps had I taken it further I would have won. In once small case the casino changed their mind themselves. The other time I could understand why they didn't make the Bar honor the promotion.
Quote: darkozI agree with this.
However for on the gaming floor disputes I have had good results.
BTW - every NJ casino has an agent on duty on the gaming floor.
Is that 24/7 that an agent is in duty in every casino at all times?
I honestly did not know that. That makes me respect them even more if that is the case.
It also makes me kind of want that job, that seems like it could be an exciting gig. I guess the downside is you would not be allowed to play recreational in NJ.
Are you sure they still do this? Last I heard that was not the case for some years now.Quote: darkozI
BTW - every NJ casino has an agent on duty on the gaming floor.
Are you sure they still do this? Last I heard that was not the case for some years now.Quote: darkozI
BTW - every NJ casino has an agent on duty on the gaming floor.
Supposed to be 24/7.
Axel
I know it was a CCC (casino Control Commission) agent and then a few years ago some of the duties were switched around with DGE.
So you might be right maybe it's not 24/7 anymore
I know I was in the Golden Nugget when I won a jackpot in 2018 on my own cash. I wasn't even using any offers and I Never was trespassed there or caught using other players cards.
They came back and said I had been trespassed in absentia because they heard I used other people cards in Pennsylvania AND THEY REFUSED TO PAY MY JACKPOT.
I informed them by law they have to
They then said there was absolutely zero possibility I was going to be paid and I had to leave.
I said in that case I want to see the on-site CCC to discuss my dispute.
The security officer said "I don't know where he is. He's somewhere on the floor"
I replied "So, call him on his cell phone. Or go to his office which is located next to main security"
I waited to settle the dispute but never met the agent. Instead about 15 minutes later, the very same security guard came back and said "Well, It turns out we will be paying you. Sorry for the misunderstanding!"
I believe it's safe to assume the CCC or DGE agent heard the specifics and didn't even feel the need to talk to me in his decision which was in my favor
Banned.
Quote: darkozGandler
Supposed to be 24/7.
Axel
I know it was a CCC (casino Control Commission) agent and then a few years ago some of the duties were switched around with DGE.
So you might be right maybe it's not 24/7 anymore
I know I was in the Golden Nugget when I won a jackpot in 2018 on my own cash. I wasn't even using any offers and I Never was trespassed there or caught using other players cards.
They came back and said I had been trespassed in absentia because they heard I used other people cards in Pennsylvania AND THEY REFUSED TO PAY MY JACKPOT.
I informed them by law they have to
They then said there was absolutely zero possibility I was going to be paid and I had to leave.
I said in that case I want to see the on-site CCC to discuss my dispute.
The security officer said "I don't know where he is. He's somewhere on the floor"
I replied "So, call him on his cell phone. Or go to his office which is located next to main security"
I waited to settle the dispute but never met the agent. Instead about 15 minutes later, the very same security guard came back and said "Well, It turns out we will be paying you. Sorry for the misunderstanding!"
I believe it's safe to assume the CCC or DGE agent heard the specifics and didn't even feel the need to talk to me in his decision which was in my favor
Did they trespass you after paying you? Or did they drop it after they realized they had to pay?
That seems absurd that they tried to not pay because a casino in another state thought that you may use other cards.
But, its cool that it was instantly (basically) corrected when CCC was involved (or at least requested).
