Beau rivage tr (greyhound was better)
Day one:
Arrived 6 pm per written instructions for 8 pm flight via JFK (20 minutes from my house so no biggie)
Flight was delayed till 8:30. It happens
At 7:45 the flight was delayed further till 9:15. Not so much fun now
At 9pm flight was further delayed till 10:45
No announcements or explanation. Just changes on the board. A number of people wanted to just go home now.
Calls to beau rivage result in 2 choices given. Wait for delayed plane further or incur $250 per person no show fee. We are all there and showing our faces. Being charged for the plane not showing is too indignant.
We all stay!
10pm flight is delayed till midnight
More calls. More same answers
Some people dont care anymore about the charge. Request their baggage but are told those are not returnable at this time. They have been prepped for the impending departure.
Fear of luggage winding up in Mississippi. No one leaves
11 pm flight begins boarding. People informed delay was due to mechanical difficulties but plane ok now. Big confidence booster :)))
Takeoff still scheduled for midnight. Full flight. At least 30 of maybe 100 passengers are senior citizens wheelchair bound
Those are taken up different side of plane. Everyone else boarding up metal stairs. Suddenly line is halted. 30 minutes standing while wheel chair people are taken and plopped into their seats from other side of plane
Finally all aboard. Its now 12:30 am
Waiting!
Waiting!
Waiting!
One am plane begins moving. Note NOT takeoff. Just moving
No air conditioning on this hot humid August night. But we are moving so everyone keeping quiet (except the 3 rowdy people seated directly behind me whose voices carry across the entire plane)
Go to queue for planes but strangely dont enter. Instead plane "parks" off to the side
Waiting!
Planes passing us
Waiting!
No air conditioning
Waiting!
I take off my shirt. I dont care anymore. Its HOTTTT!
2am. First announcement. Due to some passengers complaining we are returning to gate. WTF?
At gate new announcement (and seemingly real reason) is crew has passed their federally mandated rest barrier if we take off now.
Everyone ordered off the plane (in some ways a sweet mercy). It was HOTTT!
Informed a new crew would be arriving at 6 am. Everyone welcome to wait in terminal till then
Seriously I wish that last was a joke. I unbelievingly laughed. Most people starting screaming they wanted their luggage. That announcement was actually made
2:30 am. Everyone outside plane back in terminal awaiting final decision about luggage etc
Flight crew debarks to low growls and snide comments "Enjoy your rest cap-taine"
Final announcement. Flight officially cancelled (cheers as we wont be charged $250 and can get bags and head home)
A suggestion we call in the am about any rescheduled flight is risibly derided
Everyone should save their cab receipt or parking receipts and ask the casino for reimbursement. More hollering. Gonna travel to Mississippi for cabfare reimbursement. For a NYC taxi?
Good luck with that one. It was just the coup de gras to ridiculous announcements made all night
3 am - as i hopped into a cab home I counted my blessings. One family had spent $600 to send their 16 year old daughter on a different flight because this was a gamblers only no one under 21 flight
She had arrived on time. She was waiting in Mississippi Gulfport airport for them for hours now. And the family wasnt coming.
When i left they were frantically trying to convince the beau rivage to send a car for her and let her stay in their room for the night until they can book a new flight for the morrow. I dont know the outcome. I hopped in my cab
Day 2: Home sweet home
End trip report
Quote: DRichWow, that stinks. What airline was doing the charter?
Sun country airlines
Quote: darkozLast night began my comped flight comped hotel and freeplay 5 day 4 night vacation from NY to Beau Rivage in Biloxi Mississippi
Yech! The Beau Rivage is Biloxi's most top-tier casino property. IIRC, about 25 percent of all air traffic into the Biloxi-Gulfport airport is for casino trips to the Beau.
I would have thought the Beau would have had performance requirements in their contract with the air carrier, so the Beau could sit on the same side of the table as its gaming patrons. Performance bond or whatever. If Beau didn't have that, then they certainly deserve whatever dope-slaps they get.
I'm not the Beau CEO. But if I was, my marketing team would be emailing my personal apology to all who were affected, together with a 5,000 slot free-play "please forgive me" on our next NYC-to-Biloxi shuttle. That wouldn't help folks who scheduled their vacation time for this trip and now cannot get off work for the next trip. However, it might go a long way toward soothing ruffled feathers of some prospective (or long-standing) Beau patrons.
I guess you'll tell us if Beau tries to kiss and make up after this fiasco. (FWIW, I think stuff like this happens more in NYC than in Biloxi.)
Quote: LuckyPhowYech! The Beau Rivage is Biloxi's most top-tier casino property. IIRC, about 25 percent of all air traffic into the Biloxi-Gulfport airport is for casino trips to the Beau.
I would have thought the Beau would have had performance requirements in their contract with the air carrier, so the Beau could sit on the same side of the table as its gaming patrons. Performance bond or whatever. If Beau didn't have that, then they certainly deserve whatever dope-slaps they get.
I'm not the Beau CEO. But if I was, my marketing team would be emailing my personal apology to all who were affected, together with a 5,000 slot free-play "please forgive me" on our next NYC-to-Biloxi shuttle. That wouldn't help folks who scheduled their vacation time for this trip and now cannot get off work for the next trip. However, it might go a long way toward soothing ruffled feathers of some prospective (or long-standing) Beau patrons.
I guess you'll tell us if Beau tries to kiss and make up after this fiasco. (FWIW, I think stuff like this happens more in NYC than in Biloxi.)
Well heres my theory
When the plane was fixed there was enough time to make the federally mandated rest period with a quick boarding
But they didnt count on how long it took to board 30 or so wheelchair bound people
While we waited management ordered the flight forward not wanting to incur the wrath of s no show to beau rivage
When we "parked" near the queue the pilots were onto their union reps probably. At one in the morning that probably wasnt too easy but the ruling was cancel the flight
This is all supposition on my part. So dont hold me to specifics of thats what happened. All i know factually are the delays, excuses given and final outcome as described in the OP
Quote: darkozWell heres my theory
When the plane was fixed there was enough time to make the federally mandated rest period with a quick boarding
But they didnt count on how long it took to board 30 or so wheelchair bound people
While we waited management ordered the flight forward not wanting to incur the wrath of s no show to beau rivage
When we "parked" near the queue the pilots were onto their union reps probably. At one in the morning that probably wasnt too easy but the ruling was cancel the flight
This is all supposition on my part. So dont hold me to specifics of thats what happened. All i know factually are the delays, excuses given and final outcome as described in the OP
Sorry that happened to you. Not fun at all.
That's not a union issue, however. It's a DOT issue. They audit logbooks.and flight manifests. There are federally mandated hours of service. Required crew rest. None of that is up to the crew: it's on operations.
If the company violates rules about these things, in the absence of an emergency (which this was not), they can be fined heavily for each instance. Repressed violations can result in suspension of their commercial license.
This kind of delay happens all the time, for equipment, weather, credit illness. Most airlines schedule backup crews on standby to cover this type of thing, but not at outlying terminals, and Sun Country is low-cut enough, they may not have standby procedures.
Quote: MaxPenMehhhh....first world problems. It is time to move past the buses and junkets. Helicopters, Lear jets, and private cars are the only forms of travel worthy of the East Coast's most feared AP team leader.
Hell this scared me off of flying
Its back to Greyhound for me. Eventually they got me to my destination
Quote: MaxPenMehhhh....first world problems. It is time to move past the buses and junkets. Helicopters, Lear jets, and private cars are the only forms of travel worthy of the East Coast's most feared AP team leader.
Just on a whim I priced roundtrip helicopter from nyc to AC
https://zipaviation.com/charters/
$3550 is a bit much vs $45 by Greyhound
Better solution (the true AP method) = go by bus and spend money on hotels for the days required
