Floorsupervison

Hello all,

I work at a tribal casino in California and I was wondering what the industry standard for Table Games floor people to table ratio is? For example, our floor people are allowed to supervise up to 6 tables (BJ/carnival games). It seems like a lot of tables for them to be supervising. Any kind of feedback would be helpful, thank you.

Which one.... If they supervise 6 carnival games I'm on my way

It really depends how big and busy the Table Games area is. Bigger casinos will have Floor People, Pit Supervisors and a Shift Manager (a Pit Clerk and Pencil as well, but they don't do anything with the game or table supervision).

If it's busy a Floor Person will be responsible for 3 or 4 tables. If it's slow, 5 is the max at a lot of places. I could see 6 at a smaller casino with lower limit action. 6 tables with 3 on each side of you is really not much different than 5. I could watch 6 easily at a small place or during off hours at a bigger one.

Surveillance does most of the game watching at larger casinos. The Floor Person is more responsible for rating players, assisting dealers and customer service issues.


ZCore13

Thank you for your input, our property is pretty large, there is no difference in the weekend and week days staffing which i thought was weird. So on our busy friday and saturday nights they have one person watching 4-6 games.

ZCore, could you explain what the"pencil" person is? I have heard that term but never new what it meant.

the pencil is the person in charge of the scheduling.

The pencil is responsible for assigning where all the dealers go when they come off break, EO's, OT, etc. As you can imagine, if you have 40-50 tables open across multiple pits, plus maybe a high limit room, someone has to know the rotation of all the dealers, when new dealers come in and when others go home and who should go to what table. The pencil does that. In smaller casinos, a Pit Boss or Shift Manager will do it along with other duties.


ZCore13