jobaba
jobaba
  • Threads: 3
  • Posts: 6
Joined: May 30, 2016
Thanked by
Rigondeauxbeachbumbabstringlomanekgb92
May 10th, 2019 at 2:59:53 PM permalink
I had an expired sportsbook ticket from Golden Nugget, and it was expired by a few weeks, and it was for a lot of $.

I explained my situation to them nicely, and they cashed my ticket by mail!

I told them I would be forever grateful, and I am!

Go place your Sportsbook bets at the Golden Nugget. They know how to treat their customers!

And don't forget to check the expiration dates on your tickets!
billryan
billryan
  • Threads: 240
  • Posts: 16282
Joined: Nov 2, 2009
Thanked by
Johnzimbotringlomane
May 10th, 2019 at 3:14:16 PM permalink
Good to hear. It seems like bad customer service stories take on lives of their own but good ones don't.
The difference between fiction and reality is that fiction is supposed to make sense.
AxelWolf
AxelWolf
  • Threads: 164
  • Posts: 22272
Joined: Oct 10, 2012
Thanked by
kgb92
May 10th, 2019 at 4:40:22 PM permalink
Quote: jobaba

I had an expired sportsbook ticket from Golden Nugget, and it was expired by a few weeks, and it was for a lot of $.

I explained my situation to them nicely, and they cashed my ticket by mail!

I told them I would be forever grateful, and I am!

Go place your Sportsbook bets at the Golden Nugget. They know how to treat their customers!

And don't forget to check the expiration dates on your tickets!

This isn't that unusual. I have never been denied cashing an expired sports ticket and I have had lots of them over the years. They should be good for as long as the place is in business.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
tringlomane
tringlomane
  • Threads: 8
  • Posts: 6281
Joined: Aug 25, 2012
May 10th, 2019 at 9:43:36 PM permalink
Quote: AxelWolf

This isn't that unusual. I have never been denied cashing an expired sports ticket and I have had lots of them over the years. They should be good for as long as the place is in business.



I agree. But they do reserve the right to not cash it if they wished.
Wizard
Administrator
Wizard
  • Threads: 1491
  • Posts: 26435
Joined: Oct 14, 2009
Thanked by
IndyJeffrey
May 10th, 2019 at 10:57:30 PM permalink
Quote: AxelWolf

This isn't that unusual. I have never been denied cashing an expired sports ticket and I have had lots of them over the years. They should be good for as long as the place is in business.



I have. Anywhere that honors a winning bet, expired or not, deserves all due praise.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
FleaStiff
FleaStiff
  • Threads: 265
  • Posts: 14484
Joined: Oct 19, 2009
Thanked by
AxelWolf
May 10th, 2019 at 11:40:06 PM permalink
the expiration is simply due to the regulations that such tickets have such a date. If its a simple matter of punching it into the computer most places honor it, if its a fill out two forms and drag it to the accounting department for paper rather than electronic processing, they may grumble a bit but don't want to make enemies.
AxelWolf
AxelWolf
  • Threads: 164
  • Posts: 22272
Joined: Oct 10, 2012
May 11th, 2019 at 3:16:22 AM permalink
Quote: Wizard

I have. Anywhere that honors a winning bet, expired or not, deserves all due praise.

I don't praise anyone for doing the ethical thing.

Anyways, you are not dead yet. Are you still fighting this, or were you miss quoted?
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
jobaba
jobaba
  • Threads: 3
  • Posts: 6
Joined: May 30, 2016
May 11th, 2019 at 5:05:09 AM permalink
Quote: AxelWolf

I don't praise anyone for doing the ethical thing.

Anyways, you are not dead yet. Are you still fighting this, or were you miss quoted?



I certainly think a place deserves credit if they have the option of denying a nearly $1000 winner that was expired to a random customer who lives WAY outside of Nevada, but decides to honor it.

I have seen some stories of expired tickets getting denied but I cannot even make a guess of the frequency.

I do however agree that it is the ethical thing to do. At the very least, if denied, I would have asked them to return my original $100 wager. Bet is expired = ticket turns into a loser doesn't make sense. At least give back the bet.
Wizard
Administrator
Wizard
  • Threads: 1491
  • Posts: 26435
Joined: Oct 14, 2009
Thanked by
RS
May 11th, 2019 at 5:57:22 AM permalink
Quote: AxelWolf

Anyways, you are not dead yet. Are you still fighting this, or were you miss quoted?



It's an old story. I got paid after months of fighting with Gaming on condition that I don't mention who it was *ahem*.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
Lovecomps
Lovecomps
  • Threads: 79
  • Posts: 427
Joined: Aug 12, 2018
May 12th, 2019 at 1:44:15 PM permalink
One thing that I have come to learn is that you should never cash in your winner right away after a big event. I was out there for the Super Bowl a few months ago and had a few winning bets but I waited until the next day to cash in. It took 5 minutes whereas the line wrapped around the casinono an hour after the game.
The best things in life are not free.
MDawg
MDawg
  • Threads: 39
  • Posts: 7220
Joined: Sep 27, 2018
May 12th, 2019 at 2:23:27 PM permalink
jobaba,

I assume you mean Golden Nugget Vegas.

I waited a couple days to see if the answer to this would pop up - but they mailed you a check for winnings from Nevada to a different state?

Or was there any mailed check at all? Were you a regular player and they deposited at the cage for you against your line?

Without further speculation, how exactly did you get the money and where do you live?
I tell you it’s wonderful to be here, man. I don’t give a damn who wins or loses. It’s just wonderful to be here with you people. https://wizardofvegas.com/forum/gambling/betting-systems/33908-the-adventures-of-mdawg/
billryan
billryan
  • Threads: 240
  • Posts: 16282
Joined: Nov 2, 2009
May 12th, 2019 at 5:59:30 PM permalink
Quote: Wizard

It's an old story. I got paid after months of fighting with Gaming on condition that I don't mention who it was *ahem*.



Was this written up and discussed over on Anthony Curtis's site? I have fuzzy recollections of the Strat not honoring a pretty big bet but eventually caving.
The difference between fiction and reality is that fiction is supposed to make sense.
  • Jump to: