jobaba
jobaba
Joined: May 30, 2016
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Rigondeauxbeachbumbabstringlomanekgb92
May 10th, 2019 at 2:59:53 PM permalink
I had an expired sportsbook ticket from Golden Nugget, and it was expired by a few weeks, and it was for a lot of $.

I explained my situation to them nicely, and they cashed my ticket by mail!

I told them I would be forever grateful, and I am!

Go place your Sportsbook bets at the Golden Nugget. They know how to treat their customers!

And don't forget to check the expiration dates on your tickets!
billryan
billryan
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Johnzimbotringlomane
May 10th, 2019 at 3:14:16 PM permalink
Good to hear. It seems like bad customer service stories take on lives of their own but good ones don't.
AxelWolf
AxelWolf
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kgb92
May 10th, 2019 at 4:40:22 PM permalink
Quote: jobaba

I had an expired sportsbook ticket from Golden Nugget, and it was expired by a few weeks, and it was for a lot of $.

I explained my situation to them nicely, and they cashed my ticket by mail!

I told them I would be forever grateful, and I am!

Go place your Sportsbook bets at the Golden Nugget. They know how to treat their customers!

And don't forget to check the expiration dates on your tickets!

This isn't that unusual. I have never been denied cashing an expired sports ticket and I have had lots of them over the years. They should be good for as long as the place is in business.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
tringlomane
tringlomane
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May 10th, 2019 at 9:43:36 PM permalink
Quote: AxelWolf

This isn't that unusual. I have never been denied cashing an expired sports ticket and I have had lots of them over the years. They should be good for as long as the place is in business.



I agree. But they do reserve the right to not cash it if they wished.
Wizard
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Wizard
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IndyJeffrey
May 10th, 2019 at 10:57:30 PM permalink
Quote: AxelWolf

This isn't that unusual. I have never been denied cashing an expired sports ticket and I have had lots of them over the years. They should be good for as long as the place is in business.



I have. Anywhere that honors a winning bet, expired or not, deserves all due praise.
It's not whether you win or lose; it's whether or not you had a good bet.
FleaStiff
FleaStiff
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AxelWolf
May 10th, 2019 at 11:40:06 PM permalink
the expiration is simply due to the regulations that such tickets have such a date. If its a simple matter of punching it into the computer most places honor it, if its a fill out two forms and drag it to the accounting department for paper rather than electronic processing, they may grumble a bit but don't want to make enemies.
AxelWolf
AxelWolf
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May 11th, 2019 at 3:16:22 AM permalink
Quote: Wizard

I have. Anywhere that honors a winning bet, expired or not, deserves all due praise.

I don't praise anyone for doing the ethical thing.

Anyways, you are not dead yet. Are you still fighting this, or were you miss quoted?
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
jobaba
jobaba
Joined: May 30, 2016
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May 11th, 2019 at 5:05:09 AM permalink
Quote: AxelWolf

I don't praise anyone for doing the ethical thing.

Anyways, you are not dead yet. Are you still fighting this, or were you miss quoted?



I certainly think a place deserves credit if they have the option of denying a nearly $1000 winner that was expired to a random customer who lives WAY outside of Nevada, but decides to honor it.

I have seen some stories of expired tickets getting denied but I cannot even make a guess of the frequency.

I do however agree that it is the ethical thing to do. At the very least, if denied, I would have asked them to return my original $100 wager. Bet is expired = ticket turns into a loser doesn't make sense. At least give back the bet.
Wizard
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Wizard
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RS
May 11th, 2019 at 5:57:22 AM permalink
Quote: AxelWolf

Anyways, you are not dead yet. Are you still fighting this, or were you miss quoted?



It's an old story. I got paid after months of fighting with Gaming on condition that I don't mention who it was *ahem*.
It's not whether you win or lose; it's whether or not you had a good bet.
Lovecomps
Lovecomps
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May 12th, 2019 at 1:44:15 PM permalink
One thing that I have come to learn is that you should never cash in your winner right away after a big event. I was out there for the Super Bowl a few months ago and had a few winning bets but I waited until the next day to cash in. It took 5 minutes whereas the line wrapped around the casinono an hour after the game.
The best things in life are not free.

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