jobaba
jobaba
Joined: May 30, 2016
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Rigondeauxbeachbumbabstringlomanekgb92
May 10th, 2019 at 2:59:53 PM permalink
I had an expired sportsbook ticket from Golden Nugget, and it was expired by a few weeks, and it was for a lot of $.

I explained my situation to them nicely, and they cashed my ticket by mail!

I told them I would be forever grateful, and I am!

Go place your Sportsbook bets at the Golden Nugget. They know how to treat their customers!

And don't forget to check the expiration dates on your tickets!
billryan
billryan
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Johnzimbotringlomane
May 10th, 2019 at 3:14:16 PM permalink
Good to hear. It seems like bad customer service stories take on lives of their own but good ones don't.
The difference between fiction and reality is that fiction is supposed to make sense.
AxelWolf
AxelWolf
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kgb92
May 10th, 2019 at 4:40:22 PM permalink
Quote: jobaba

I had an expired sportsbook ticket from Golden Nugget, and it was expired by a few weeks, and it was for a lot of $.

I explained my situation to them nicely, and they cashed my ticket by mail!

I told them I would be forever grateful, and I am!

Go place your Sportsbook bets at the Golden Nugget. They know how to treat their customers!

And don't forget to check the expiration dates on your tickets!

This isn't that unusual. I have never been denied cashing an expired sports ticket and I have had lots of them over the years. They should be good for as long as the place is in business.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
tringlomane
tringlomane
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May 10th, 2019 at 9:43:36 PM permalink
Quote: AxelWolf

This isn't that unusual. I have never been denied cashing an expired sports ticket and I have had lots of them over the years. They should be good for as long as the place is in business.



I agree. But they do reserve the right to not cash it if they wished.
Wizard
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Wizard
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IndyJeffrey
May 10th, 2019 at 10:57:30 PM permalink
Quote: AxelWolf

This isn't that unusual. I have never been denied cashing an expired sports ticket and I have had lots of them over the years. They should be good for as long as the place is in business.



I have. Anywhere that honors a winning bet, expired or not, deserves all due praise.
“Extraordinary claims require extraordinary evidence.” -- Carl Sagan
FleaStiff
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AxelWolf
May 10th, 2019 at 11:40:06 PM permalink
the expiration is simply due to the regulations that such tickets have such a date. If its a simple matter of punching it into the computer most places honor it, if its a fill out two forms and drag it to the accounting department for paper rather than electronic processing, they may grumble a bit but don't want to make enemies.
AxelWolf
AxelWolf
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May 11th, 2019 at 3:16:22 AM permalink
Quote: Wizard

I have. Anywhere that honors a winning bet, expired or not, deserves all due praise.

I don't praise anyone for doing the ethical thing.

Anyways, you are not dead yet. Are you still fighting this, or were you miss quoted?
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
jobaba
jobaba
Joined: May 30, 2016
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May 11th, 2019 at 5:05:09 AM permalink
Quote: AxelWolf

I don't praise anyone for doing the ethical thing.

Anyways, you are not dead yet. Are you still fighting this, or were you miss quoted?



I certainly think a place deserves credit if they have the option of denying a nearly $1000 winner that was expired to a random customer who lives WAY outside of Nevada, but decides to honor it.

I have seen some stories of expired tickets getting denied but I cannot even make a guess of the frequency.

I do however agree that it is the ethical thing to do. At the very least, if denied, I would have asked them to return my original $100 wager. Bet is expired = ticket turns into a loser doesn't make sense. At least give back the bet.
Wizard
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Wizard
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RS
May 11th, 2019 at 5:57:22 AM permalink
Quote: AxelWolf

Anyways, you are not dead yet. Are you still fighting this, or were you miss quoted?



It's an old story. I got paid after months of fighting with Gaming on condition that I don't mention who it was *ahem*.
“Extraordinary claims require extraordinary evidence.” -- Carl Sagan
Lovecomps
Lovecomps
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May 12th, 2019 at 1:44:15 PM permalink
One thing that I have come to learn is that you should never cash in your winner right away after a big event. I was out there for the Super Bowl a few months ago and had a few winning bets but I waited until the next day to cash in. It took 5 minutes whereas the line wrapped around the casinono an hour after the game.
The best things in life are not free.

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