"The level of hold variability shown in the graph is highly unusual.. In this instance variance analysis readily identified the problem for investigation and resolution. New management took over the property and, upon observing this dispersion of results, took swift action.
Losses were isolated to a few customers and titles (multi‐games). Those machines and customers were removed from the property and improvement was immediate. Property hold and revenues increased, promotional costs declined and variability was reduced significantly as can be seen in the following statistics."
Taken from "Gaming Industry: Best Practices for Data Analytics to Enhance Decision Making"
Drop that title into Google to read the original.
I assumed this was going to go into detail exactly what happened. IE what games were played, how much coin in, the amount of free play given and how much the players walked with, however, this read more like an example for a sales pitch (if you used our product) than an actual event.Quote: p13manWhat's going on here? Certain players found a way to get RTP up to 106%. Anyone know about this?
"The level of hold variability shown in the graph is highly unusual.. In this instance variance analysis readily identified the problem for investigation and resolution. New management took over the property and, upon observing this dispersion of results, took swift action.
Losses were isolated to a few customers and titles (multi‐games). Those machines and customers were removed from the property and improvement was immediate. Property hold and revenues increased, promotional costs declined and variability was reduced significantly as can be seen in the following statistics."
Taken from "Gaming Industry: Best Practices for Data Analytics to Enhance Decision Making"
Drop that title into Google to read the original.
In their example it sounded like they were giving their high rollers(I assume) far too much free play and not giving their average players enough.
In their example it seems like they labeled those people(the high rollers) as Advantage players and 86 them then started distributing the FreePlay more evenly to the average customer.
I just skimmed through this so I'd be more than happy to have somebody correct me and and fill us all in.
"They use phones to record video of a vulnerable machine in action, then transmit the footage to an office in St. Petersburg. There, Alex and his assistants analyze the video to determine when the games’ odds will briefly tilt against the house. They then send timing data to a custom app on an agent’s phone; this data causes the phones to vibrate a split second before the agent should press the “Spin” button. By using these cues to beat slots in multiple casinos, a four-person team can earn more than $250,000 a week."
Google "Meet Alex, the Russian Casino Hacker Who Makes Millions Targeting Slot Machines" to read the full Wired article
I think they would be getting a lot more than a 6% advantage and I highly doubt they would change the way they dole out free play knowing it was cheating that caused a drop in profits.Quote: p13manI wondered if it was related to that Wired story of the Russian syndicate that reverse-engineered the psuedo RNG in older Aristocrat games...
"They use phones to record video of a vulnerable machine in action, then transmit the footage to an office in St. Petersburg. There, Alex and his assistants analyze the video to determine when the games’ odds will briefly tilt against the house. They then send timing data to a custom app on an agent’s phone; this data causes the phones to vibrate a split second before the agent should press the “Spin” button. By using these cues to beat slots in multiple casinos, a four-person team can earn more than $250,000 a week."
Google "Meet Alex, the Russian Casino Hacker Who Makes Millions Targeting Slot Machines" to read the full Wired article