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Zuga
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Zuga
Joined: May 21, 2014
  • Threads: 50
  • Posts: 443
Thanks for this post from:
MrCasinoGames
August 27th, 2018 at 2:47:09 AM permalink
Do you have a legitimate complaint and need our assistance? Please go to our main site, ( you'll need to register a forum account ) and file a complaint.
"All it takes for evil to prevail is for good people to do nothing "
robert9811
robert9811
Joined: Apr 6, 2017
  • Threads: 2
  • Posts: 6
June 13th, 2021 at 11:16:35 AM permalink
Hi. I have a legitimate complaint against an online casino. I was hoping to get "The Wizard's" help. Your "file a complaint" link above is confusing to me because it goes off to another site without any explanation.

Could you please explain a bit. Are you associated with "The Wizard"?
OnceDear
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OnceDear 
Joined: Jun 1, 2014
  • Threads: 47
  • Posts: 5550
Thanks for this post from:
MrCasinoGames
June 13th, 2021 at 12:31:46 PM permalink
Quote: robert9811

Hi. I have a legitimate complaint against an online casino. I was hoping to get "The Wizard's" help. Your "file a complaint" link above is confusing to me because it goes off to another site without any explanation.

Could you please explain a bit. Are you associated with "The Wizard"?

Hi Robert.
FYI Zuga is the owner of both sites. Though wizard endorses some casinos, Zuga and the site LCB manage any commercial relationships and LCB is where your complaint will get actioned.
Beware. The earth is NOT flat. Hit and run is not a winning strategy: Pressing into trends IS not a winning strategy: Progressives are not a winning strategy: Don't Buy It! .Don't even take it for free.
Wizard
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Wizard 
Joined: Oct 14, 2009
  • Threads: 1388
  • Posts: 23312
Thanks for this post from:
MrCasinoGames
June 13th, 2021 at 4:25:41 PM permalink
Quote: OnceDear

Zuga and the site LCB manage any commercial relationships and LCB is where your complaint will get actioned.



Yes, going through sister site, LCB, is the way to file a complaint against an advertiser here. We ask that you go through that process first, as opposed to taking it to the forums.
It's not whether you win or lose; it's whether or not you had a good bet.
tomchina123
tomchina123
Joined: Aug 26, 2015
  • Threads: 40
  • Posts: 292
August 28th, 2021 at 10:13:23 AM permalink
Quote: Zuga

Do you have a legitimate complaint and need our assistance? Please go to our main site, ( you'll need to register a forum account ) and file a complaint.



yes, i do.
now i need to trust LCB will work for me, and the online gambling sites will cherish their reputation.
but i cannot register here in China. i tried with or without VPN, or using different browers, it just doesn't work.
what can be done, Zuga?

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