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Zuga
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Zuga
  • Threads: 50
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Joined: May 21, 2014
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MrCasinoGames
August 27th, 2018 at 2:47:09 AM permalink
Do you have a legitimate complaint and need our assistance? Please go to our main site, ( you'll need to register a forum account ) and file a complaint.
"All it takes for evil to prevail is for good people to do nothing "
robert9811
robert9811
  • Threads: 2
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Joined: Apr 6, 2017
June 13th, 2021 at 11:16:35 AM permalink
Hi. I have a legitimate complaint against an online casino. I was hoping to get "The Wizard's" help. Your "file a complaint" link above is confusing to me because it goes off to another site without any explanation.

Could you please explain a bit. Are you associated with "The Wizard"?
OnceDear
OnceDear
  • Threads: 63
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Joined: Jun 1, 2014
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MrCasinoGames
June 13th, 2021 at 12:31:46 PM permalink
Quote: robert9811

Hi. I have a legitimate complaint against an online casino. I was hoping to get "The Wizard's" help. Your "file a complaint" link above is confusing to me because it goes off to another site without any explanation.

Could you please explain a bit. Are you associated with "The Wizard"?

Hi Robert.
FYI Zuga is the owner of both sites. Though wizard endorses some casinos, Zuga and the site LCB manage any commercial relationships and LCB is where your complaint will get actioned.
Psalm 25:16 Turn to me and be gracious to me, for I am lonely and afflicted. Proverbs 18:2 A fool finds no satisfaction in trying to understand, for he would rather express his own opinion.
Wizard
Administrator
Wizard
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Joined: Oct 14, 2009
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MrCasinoGames
June 13th, 2021 at 4:25:41 PM permalink
Quote: OnceDear

Zuga and the site LCB manage any commercial relationships and LCB is where your complaint will get actioned.



Yes, going through sister site, LCB, is the way to file a complaint against an advertiser here. We ask that you go through that process first, as opposed to taking it to the forums.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
tomchina123
tomchina123
  • Threads: 43
  • Posts: 305
Joined: Aug 26, 2015
August 28th, 2021 at 10:13:23 AM permalink
Quote: Zuga

Do you have a legitimate complaint and need our assistance? Please go to our main site, ( you'll need to register a forum account ) and file a complaint.



yes, i do.
now i need to trust LCB will work for me, and the online gambling sites will cherish their reputation.
but i cannot register here in China. i tried with or without VPN, or using different browers, it just doesn't work.
what can be done, Zuga?
Jeff571966
Jeff571966
  • Threads: 4
  • Posts: 15
Joined: Nov 29, 2023
November 29th, 2023 at 8:25:18 AM permalink
It's taking BetMgm NJ 3 weeks and counting to update my phone and email so I can log in. Draftkings, Fanduel, and Pointsbent all updated them in 15 minutes by me simply uploading my id. BetMgm, 3 WEEKS. I'd say f' em but I want to play online poker. Unreal.
lilredrooster
lilredrooster 
  • Threads: 232
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Joined: May 8, 2015
November 29th, 2023 at 10:50:37 AM permalink
.
is an online casino going to care if lcb details a complaint against them________?
is lcb that influential__________?
what % of gamblers would see that complaint and decide not to do business with them if lcb gave that online casino a bad review__________?
I would guess not a high %
but I could be wrong - I admit I am not knowledgeable enough about lcb to answer my own question
until today I had never heard of lcb

.
Last edited by: lilredrooster on Nov 29, 2023
Please don't feed the trolls
mishas
mishas
  • Threads: 0
  • Posts: 1
Joined: Mar 24, 2024
March 24th, 2024 at 11:15:05 AM permalink
Keeping in mind the question about the attractiveness of online casinos, I can share a pleasant experience of using the web portalHere I found exciting games and interesting opportunities to win. The portal offers safe payouts and reliable data protection, which gives confidence when playing. I also appreciated the user-friendly interface and ease of use of the site, which makes the process of playing even more enjoyable. Overall, the experience of using this web portal was positive and I would recommend it to those who are looking for a quality and reliable online casino
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