time-out

If, while playing online roulette, there happens to be a time-out or disconnection with the software, the player has to log in again. This is very discouraging because one has to log in again and this obstructs one's strategy (especially at the moment when the player has increased his bet considerably)! I would like to ask you whether this problem occurs with flash versions (instant play) only and not with download versions? Or can this problem occur with both versions?

Can such a disconnection be caused deliberately by the casino itself (e.g., when the player wins 'to much')?

I have the last nine years played roulette (download versions) in several online casinos and this has NEVER happened.

Recently however I played at BetVoyager and for the first time I was confronted with this problem. What strikes me, is that this disconnection seems to happen very oft at that casino! I found these comments on internet (in English and German):

"There are some problems with this casino at times. You can get syncerrors. Or time outs."

"I have been playing at betvoyager, the even chances casino, 6 days ago. Both blackJack and Roulette. About 5-10 times an hour my game gets cut off, every time after I placed a bet, before getting my cards dealt. I get an error message stating there is a synchronisation error."

"habe heute eine nicht so schöne erfahrung mit betvoyager gemacht es kam zu einem sync error - system absturz das heisst die kugel läuft und läuft .... und es passiert nichts." [I had today a not so nice experience with betvoyager there was a sync error, that is, the roulette ball just keeps spinning .... and nothing happens.]

"Das habe ich heute auch gehabt. Kugel läuft endlos." [I've had this today, also. The roulette ball spins endlessly.]

"das habe ich schon öfter erlebt." [I have experienced that more than once]

I am not familiar with BetVoyager, but to answer your question:

Yes, timeouts can occur on both flash and download. Of course, they are caused by connectivity issues, which is normally on the user's end, but it can also be caused by connectivity issues on the casino's end.

If you are experiencing an abnormal amount of timeouts with this casino, then it is mostly likely on their end if you have not experienced this before, and you are using the same computer and same internet connection. That would be the logical conclusion.

Lastly, the casino would not deliberately cause the disconnection.

From a manual point of view, it would not be possible to monitor all players, recognise a strategy in play, and then manually intervene one at a time. The resources and programs which would be required to do this would not be worth the time. For a player who is winning, the same thing applies.

From an automated point of view, while some online casinos give the industry a bad name, none to the best of my knowledge would go to these measures to interrupt a strategy once in a while, or when the player is winning.

The margins are in the casino's favour - so they don't need to intervene. Online Casinos with a poor reputation have other, easier ways to cheat you, without interfering with game play.

Advice * Read through the full general T&Cs if you decide to register with an online casino. There are very good ones that are fair and ethical. Ones to stay away from are generally those that tell you that there is a withdrawal limit per week or month. You are asking for trouble at a casino with that clause in their T&Cs.

Why would they disconnect you if they wanted to cheat you?

All they have to do if they want to rip you off is make you lose the spin.

I think these questions are better answered on Casinomeister