Ahigh
Ahigh
Joined: May 19, 2010
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April 18th, 2013 at 9:50:12 AM permalink
I had a conflict at the Silverton today. I was shooting for 8's and I had a $120 eight and a $10 hard 8. I put six green chips on the come and I say "press the eight."

As I am throwing the dice, the boxman books the bet as a $240 eight instead of the $270 it should have been. I roll a 6-2.

When he tries to explain that I only got $120 pressure instead of $150 pressure, I flipped out.

He claimed that since I said "press" full pressure is only $120.

I said, "I didn't know if I had $90 or $120 on the eight already, I wanted $150 pressure."

Basically he was taking the position that $30 of the increase that I wanted was not possible because I said "press up the eight."

Of course I don't know everything, and I have never heard that pressure means that your are limited to double the amount you already have on the bet.

But this pissed me off so much, that I made a huge scene and I told them, "so we're arguing over $35 here, basically."

There were two previous events where I had a hard 8 working for $5 on the comeout and rolled an easy six. Two different sticks take my hard 8 down when I rolled an easy six on the comeout.

All three of these conflicts happened in a 30 minute time span.

I called back and talked to Anthony who was the floor manager at the time, and I told him how upset I was about how I was treated with regards to this conflict.

I'm not mentioning the names of the three dealers that made these three mistakes; it's not even about the specific dealers. But in general, they should not be having these things happen. It was a completely empty table and there are three people attending to my three bets!! A $5 DC, and 8 working and a hard 8 working. HOW FUCKING HARD CAN IT BE TO GET IT RIGHT PEOPLE?!?! This isn't a failure of one person, this is a failure of the entire casino!!!

He said he would have resolved it if I hadn't left so fast. I colored up and got out of there. I was so pissed off about this I was afraid I might go to jail if I stayed there and argue with them over $35.

Now I know I am wrong to get upset about this, but WTF?! How can they not book $150 more on my eight when I put six greens on the come and say "press the 8?!?!" And then go on to argue with me about how they're booking my bet as my arm is swinging for the throw at $240 instead of the $270 I wanted?!?!
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bushman
bushman
Joined: Feb 17, 2010
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April 18th, 2013 at 9:58:11 AM permalink
Don't know the particulars of "full pressure" but, what did they do with the other $30 on the layout? Why, then, in the world would you put out 6 greens instead of 5 greens with one red change, I ask the box? Seems they screwed up.
Never count your winnings at hour 23 of a 24-hour drive.
SOOPOO
SOOPOO 
Joined: Aug 8, 2010
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April 18th, 2013 at 9:59:09 AM permalink
Aaron, do you believe if you seven'd out they would have given you the $30 back? If you do, then I wouldn't have made a big stink about it. If you think they would have just swept it all away then, yes, it is a big deal. If I were you I'd chalk it up as a learning experience. From now on be specific, as an example...say... "Add 150 to my 6, thank you!" Then proceed to roll your 6 -2. I will say, in your favor, is the fact you tossed them 6 chips, not 5. If you only intended to bump your bet $120 you would toss 5, not 6, chips.
Ahigh
Ahigh
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April 18th, 2013 at 10:05:59 AM permalink
I was still pissed about not one but two different dealers making the exact same goddamn mistake taking my hard 8 down on an easy six on the comeout! I was taking that in stride and just joking about it.

The boxman at the time when I asked him "how come all the dealers are taking down my hard 8 on an easy 6?" He responded by saying "not all the dealers, just two of them." It wasn't 5 minutes until the final conflict.

The boxman gave me absolutely no slack at all. He didn't apologize. He only insisted that since I used the word "press" I couldn't have wanted $150 pressure because there was only $120 there to begin with. He said "full pressure is only $120."

Absolutely I can prevent this from happening again. But the last time I was there I had similar problems when I was rolling hard tens back to back and they were making ALL KINDS OF MISTAKES instead of just parlaying my hard tens like I asked them too.

They made so many mistakes on very basic stuff that I just said, "you know what everything down" before rolling the next hard ten on what would have been a $64 hard ten.

The EXACT SAME CREW.

And I'm not even blaming specific people. I really think that this is unacceptable performance for the entire group! I mean I am pissed off at these guys!

I told them on that hard ten thing as I tipped in a dollar, "this isn't a criticism, but a request. I expect you guys to get it right the first time and not be fumbling around trying to figure out what I want and slowing the game down. Keep things moving."

And that was the date when I was rolling all those hard tens just 11 days ago. Same crew!!!
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FleaStiff
FleaStiff
Joined: Oct 19, 2009
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April 18th, 2013 at 10:09:59 AM permalink
Quote: bushman

Don't know the particulars of "full pressure" but, what did they do with the other $30 on the layout?

That is what I would say too. The six greens have to go somewhere and any improper terminology or any ambiguous terminology has to be resolved. I'd of stood my ground on this one... patiently.

And as far as I know "Press" means to "increase" .... if you put down "X" chips that is how much they press by.
TIMSPEED
TIMSPEED
Joined: Aug 11, 2010
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April 18th, 2013 at 10:11:52 AM permalink
Aaron,
They work in a casino...not NASA.
Gambling calls to me...like this ~> http://www.youtube.com/watch?v=4Nap37mNSmQ
vendman1
vendman1
Joined: Mar 12, 2012
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April 18th, 2013 at 10:26:51 AM permalink
Aaron,

Not a craps expert here...but I've never heard of "press" meaning exactly double your original bet. I've seen people press with less or more than the original bet. So the casinos reasoning seems suspect to me. I think, the only thing you did wrong here was leave before speaking with the floorperson. Who from your own account seemed willing to resolve the dispute in your favor. So you have every reason to be pissed....but being a little more patient might have helped you get your full wager paid.

Just from reading your threads you seem like a regular at the Silverton right? So maybe avoid this dice crew?
wrecknball
wrecknball
Joined: Apr 1, 2013
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April 18th, 2013 at 10:27:58 AM permalink
While the dealers and box were clearly in the wrong, I think you also are partially responsible. Clarity of intention when it comes to making wagers is always best.

Personally, I would have put the chips straddling the come, not in the come, so as to not be confused that I'm making a large come bet. Then I would have said "go to $xxx on the 8" Especially since this isn't the most common wager.
TIMSPEED
TIMSPEED
Joined: Aug 11, 2010
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April 18th, 2013 at 10:35:00 AM permalink
Quote: wrecknball

Personally, I would have put the chips straddling the come, not in the come, so as to not be confused that I'm making a large come bet. Then I would have said "go to $xxx on the 8" Especially since this isn't the most common wager.


It was a come-out roll, so no action in the come, as a COME BET...
Gambling calls to me...like this ~> http://www.youtube.com/watch?v=4Nap37mNSmQ
Ahigh
Ahigh
Joined: May 19, 2010
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April 18th, 2013 at 10:39:53 AM permalink
Yeah the whole argument that full pressure is $120 sounded like total bullshit to me personally.

Bottom line is just that I'm real unhappy that they chose $35 as being what I'm worth as a customer.
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