Joined: Nov 17, 2009
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August 29th, 2016 at 10:03:18 PM permalink
I've seen dealers make a few mistakes, but this was my most memorable experience -- in part because it was 2 consecutive hands. I'm sure others have seen/experienced worse.

Playing at first base. I have a 3-card 17. Dealer draws to a 17. Pays off my bet. That was weird -- more understandable if it's a 5 or 6-card hand, but 3 cards should be no sweat.

Very next hand. I stand on a 13. Dealer pulls a 20. Pays off my bet. Even looks at the cards for an extra second and still pays it off.

Both bets were moderate for me (not table min and not my max bets). In both instances, the dealer handled the other hands at the table properly. Just my bets she messed up. Other players said nothing. I said nothing.

I have heard that the EITS can call down and the pit boss will go into your stack to make amends for a dealer error. I felt like someone had to have noticed one or both of those mistakes. So, I grabbed my chips, put them in my pocket, did NOT tip the dealer, and headed straight for the exit. The next day (different shift), I went straight to the cage and cashed in my chips, then right back to the exit. I didn't return to that casino for the rest of my trip.

Ended up being the turning point in my trip. To that point, I was $1000 down. That was the beginning of the tide turning. Finished the trip down $30, which, given the circumstances, felt pretty good.
If anyone gives you 10,000 to 1 on anything, you take it. If John Mellencamp ever wins an Oscar, I am going to be a very rich dude.
Joined: Jul 22, 2014
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August 30th, 2016 at 10:06:30 AM permalink
Pending the actual size of your bets and how busy the casino is you may or may not get a call down. Most of the time the red chippers never get a call down for dealer mistakes. If your "medium" bet was at least $100, then I would guess that you correctly got out of there before a call came down. Then again, I've seen, heard about (100% trust), etc, miss pays of a lot more... In the thousands... that didn't generate a phone call.

Do note (since you were on a trip): you are not legally obligated to give them the money back. That being said they have the full right to then bar you from the casino, but if it's somewhere you know you'll never be back then perhaps keep that in mind. HOWEVER, if you're somewhere like out of the country I would definitely give the money back, as they could create some international issues and attempt to detain you and all other garbage.

I think 1st base gets more miss pays due to the fact that they're last to be resolved. More potential for the dealer to forget their hand, etc. If the dealer has 20 and the person in 2nd base has 21 and gets paid the dealer might go on auto-pilot and just pay your bet too. Just my random opinion though.
Playing it correctly means you've already won.
Joined: Jan 20, 2014
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August 30th, 2016 at 10:11:21 AM permalink
Quote: Romes

Do note (since you were on a trip): you are not legally obligated to give them the money back.

That might depend on the jurisdiction. Someone either here or on another casino dealers' forum mentioned that in their state, you are legally obligated to give it back or be charged with theft. I think it was Ohio, but I don't remember for sure.
Casinos are not your friends, they want your money. But so does Disneyland. And there is no chance in hell that you will go to Disneyland and come back with more money than you went with. - AxelWolf and Mickeycrimm
Joined: May 19, 2016
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August 30th, 2016 at 11:27:54 AM permalink
Quote: TinMan

I have heard that the EITS can call down ...

Yup. I've seen it happen, and probably others have also. But, I'm pretty surprised when it happens. There are (usually) so many cameras to watch and so few folks watching them.

I dunno about other places, but I've spoken to casino security personnel in Mississippi, and here's what they told me: Mississippi casinos are never required by gaming regulators to have more than two staff assigned to monitor security cameras. And, that's only for the larger casinos. With fewer than a certain number of gaming "seats," only one person is required to staff that function. And, casinos (usually) do not staff eye-in-the-sky camera personnel with more than the minimum.

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