Customer service doesn't understand $0.002 ≠ 0.002¢
This is sadly believable.
Most of the ones in the US are now sitting at home taking these calls. What else have they been doing, sitting at home? I encounter people that I'm pretty sure are high on the job all the time now.
Quote: AutomaticMonkeyThis is why now you will often get better service from a call center in India. They're all sitting at a phone bank.
Most of the ones in the US are now sitting at home taking these calls. What else have they been doing, sitting at home? I encounter people that I'm pretty sure are high on the job all the time now.
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Well, a friend of mine used to take at-home inbound CS calls.
She had a second computer and did a lot of online gaming between calls. The call script software did a lot of snooping to make sure that it was really the only thing going on with that computer at the time, and you weren't trying to collect a paycheck while camping out on a poker site or watching videos.
I know the cardiology clinic I have to deal with uses remote workers for scheduling appointments. Somehow, it is always about 35 minutes on hold before I get through.
The only people I talk to who seem obviously high are the boiler room scammers trying to sell me home improvements, final expense insurance, and Medicare supplemental coverage. A lot of the support calls seem to get taken by stay at home parents while the kids are at school, allowing them to do something on a flexible schedule.
Quote: billryanThe initial representative made a mistake. Shocking. Perhaps a falling birthrate isn't so bad if this is the pool from which to breed.
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A failing birthrate in today's world comes from the fact that there REALLY isn't all that much pressure on people to become Parents in today's world. 😀 It wasn't that long ago where a Woman who didn't have any children was considered a loser and a Spinster. 😐 Nowadays, there is no longer REALLY a stigma surrounding Women who don't have any children. 😀 And there are a LOT of contraceptives to prevent pregnancies. 💡
Fractions are hard.
Decimals are hard.
Is it any wonder that some people think 6:5 bj is better than 3:2 because the numbers are bigger. 😵💫
Quote: DJTeddyBearMath is hard.
Fractions are hard.
Decimals are hard.
Is it any wonder that some people think 6:5 bj is better than 3:2 because the numbers are bigger. 😵💫
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Quote: AnotherBillQuote: DJTeddyBearMath is hard.
Fractions are hard.
Decimals are hard.
Is it any wonder that some people think 6:5 bj is better than 3:2 because the numbers are bigger. 😵💫
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I just did calculations and for my wages, a .09 raise would only be about $1,530 a YEAR raise! 😱😳
Quote: NathanI just did calculations and for my wages, a .09 raise would only be about $1,530 a YEAR raise! 😱😳
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Since I'm not a native speaker, I asked an AI to translate this image into English. The original image meant a 10% decrease:
new wages = 0.9 × wages
In this case, the meme is ambiguously worded. It says that the salary is being increased BY 0.9 times not TO 0.9times. But the times does not say what 0.9 is being multiplied by.Quote: AnotherBillQuote: NathanI just did calculations and for my wages, a .09 raise would only be about $1,530 a YEAR raise! 😱😳
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Since I'm not a native speaker, I asked an AI to translate this image into English. The original image meant a 10% decrease:new wages = 0.9 × wages
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The HR character is trying to sneakily apply a reduction but failing to do so.
We might reasonably assume that that the INCREASE (NOT INCREASED) amount is 0.9 TIMES Current salary and not 0.9 dollars or 0.9 cents?
Those, like AB who find the joke funny are applying the implied word 'TO' while I take the actually written word 'BY'
So Nathan is actually correct and AnotherBill is differently correct.
Starting salary =$X
Increase =$0.9X
New salary $X plus increase of $0.9X (This is where AnotherBill would disagree)
New Salary =$1.9X
I asked ChatGPT for it's interpretation, keeping as close to the original meme as possible.
Quote: me to ChatGPT
If my current salary is $17,000 and I am told that my salary is 'increasing by 0.9 times' What will my new salary be?
Quote: ChatGPTYou said:
If my current salary is $17,000 and I am told that my salary is 'increasing by 0.9 times' What will my new salary be?
ChatGPT said:
Let’s interpret “increasing by 0.9 times” carefully.
When someone says “increase by X times”, it usually means you add X times the original amount to the original — not multiply by X.
So:
New salary
=
Current salary
+
(
0.9
×
Current salary
)
New salary=Current salary+(0.9×Current salary)
Now calculate step by step:
0.9
×
17,000
=
15,300
0.9×17,000=15,300
New salary
=
17,000
+
15,300
=
32,300
New salary=17,000+15,300=32,300
✅ Your new salary would be $32,300.
🧠 Note:
If instead they meant “your salary will be 0.9 times your current salary,” that would be a decrease to $15,300.
But the wording “increasing by 0.9 times” clearly means a 90% increase, i.e. $32,300.
This could out do the 2 dice thread in the 'contentious' stakes
Quote: OnceDearThose, like AB who find the joke funny are applying the implied word 'TO' while I take the actually written word 'BY'
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How about "We're giving you a 0.9x raise!"?
Still means that there will be a raise of 0.9 times something, not saying anything about the ongoing current salary, which I assume will continue. New salary = old salary plus ( the increase of ) 0.9 x something.Quote: AnotherBillQuote: OnceDearThose, like AB who find the joke funny are applying the implied word 'TO' while I take the actually written word 'BY'
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How about "We're giving you a 0.9x raise!"?
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Consider what if they had tried to use percentages: ' we are giving you a 90% raise' : Clearly a raise.
There are ways it could have been worded to give an eventual reduction, but these don't do that.
HR character would have needed to say something about the current salary, such as 'you raise will take your salary to 0.9 x what it is now.
Quote: AnotherBillQuote: OnceDearThose, like AB who find the joke funny are applying the implied word 'TO' while I take the actually written word 'BY'
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How about "We're giving you a 0.9x raise!"?
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Being a pedant, I get hung up on either "raise" or "increase".
An "adjustment" can be either an increment or decrement, but I don't see how a raise can be other than an increment. While the intent of the cartoon is clear, the humanities folks probably studied some language, and can make a very sensible argument that a ".9x raise" means increasing pay to 190% of prior.
Quote: Dieter… I don't see how a raise can be other than an increment.
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Someone stated that they have heard the "negative growth" term. And here is the term definition.
Quote: OnceDearStill means that there will be a raise of 0.9 times something, not saying anything about the ongoing current salary, which I assume will continue. New salary = old salary plus ( the increase of ) 0.9 x something.
Consider what if they had tried to use percentages: ' we are giving you a 90% raise' : Clearly a raise.
There are ways it could have been worded to give an eventual reduction, but these don't do that.
HR character would have needed to say something about the current salary, such as 'you raise will take your salary to 0.9 x what it is now.
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Didn't notice your reply… Having some exceptional issues with the site today.
OK, I'm giving up.
P.S.: Now I understand how difficult it was to translate Lewis Carroll's Alice.
Quote: AnotherBillQuote: Dieter… I don't see how a raise can be other than an increment.
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Someone stated that they have heard the "negative growth" term. And here is the term definition.
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mod note: I removed an apparently errant formatting q tag in your post.
I do not see how an "increase" can be a reduction without including a modifying word like "negative".
Semantics are hard. This indeed has potential to be the two-dice problem again.
Quote: AnotherBillQuote: Dieter… I don't see how a raise can be other than an increment.
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Someone stated that they have heard the "negative growth" term. And here is the term definition.
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Somewhat unrelated. Negative growth just another expression for decline or shrinkage.
As Dieter eludes, 'raise' or 'increase' or even 'decrease' is used to describe the step or increment and not the endpoint.
Quote: Dietermod note: I removed an apparently errant formatting q tag in your post.
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Thank you! I noticed it and edited the post but wasn't able to publish it due to today's issues with the site.
Best Play. Roughly $5
Branded Surveys. Roughly $10
Dave. Roughly $30
Five Surveys. Roughly $15
Free cash. Roughly about $86
Hey Piggy. Roughly $315
Just play. Roughly $5
Playwell. Roughly $98
Prime Opinion. Roughly $120
Qmee. Roughly $16
Scrambly. Roughly $104
Survey Junkie. Roughly $400
Top Surveys. Roughly $335
Quote: NathanIronically enough, I did the shocked faces for a .09 raise only being about $1,530 a year, but my online marketing research job gave me about an extra $1,200 after about roughly a year and I'm ecstatic about that.
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You're one step away from getting on the Forbes list :)
Quote: OnceDear
As Dieter eludes, 'raise' or 'increase' or even 'decrease' is used to describe the step or increment and not the endpoint.
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Though we may be divided by a common language, there can be no illusion that this was elusion rather than allusion.
your quiet write. I stand corected.Quote: DieterQuote: OnceDear
As Dieter eludes, 'raise' or 'increase' or even 'decrease' is used to describe the step or increment and not the endpoint.
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Though we may be divided by a common language, there can be no illusion that this was elusion rather than allusion.
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Quote: AnotherBillQuote: NathanIronically enough, I did the shocked faces for a .09 raise only being about $1,530 a year, but my online marketing research job gave me about an extra $1,200 after about roughly a year and I'm ecstatic about that.
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You're one step away from getting on the Forbes list :)
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LMAO! 🤣🤭 My edited post actually shows I made roughly exactly $1,530 after roughly a year and am ecstatic about that, 😀 ironically I put the shocked faces for a .09 raise being roughly $1,530 a year. 💡
They didn't say "we are multiplying your salary by 0.9". They said "we are increasing your salary by 0.9 times". 0.9 is 90%, so it is a raise of 90%.
Quote: KevinAA… so it is a raise of 90%.
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Sorry, I'm not sure I understand you right. What's the final salary: 90% or 190%?
190% of existing salary.Quote: AnotherBillQuote: KevinAA… so it is a raise of 90%.
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Sorry, I'm not sure I understand you right. What's the final salary: 90% or 190%?
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As it says right at the start of the video, this happened in 2006. And as I said in my post, it was lots of different people at Verizon: multiple reps, a supervisor, a manager, and the team that responds to web-form tickets.Quote: AutomaticMonkeyThis is why now you will often get better service from a call center in India. They're all sitting at a phone bank.
Most of the ones in the US are now sitting at home taking these calls. What else have they been doing, sitting at home? I encounter people that I'm pretty sure are high on the job all the time now.
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All these reps were exhibiting 'Invincible Ignorance' of course. At bottom was the resentment that the person complaining was trying to get a $72 bill reduced to 72 cents, from their point of view, and they just couldn't accept it. Ignorance of math played a large role, the largest role maybe, but in those circumstances invincible dismissiveness might be the thing to call it.Quote: MichaelBluejay... it was lots of different people at Verizon: multiple reps, a supervisor, a manager, and the team that responds to web-form tickets.
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The googlebot says, "AI Overview
'Invincible dismissiveness' is a compound phrase describing a form of dismissive behavior that is unshakable and impenetrable. It is a communication pattern where a person completely and consistently disregards, minimizes, or invalidates the thoughts, feelings, and experiences of others. "
Ironically, the reversed situation, where the customer won't accept the valid assertion of the rep about their bill might be more common, a situation I am more familiar with. The customer will dig in if he knows he might prevail even if wrong and I have to say would often succeed if he had a straw to cling to.
Quote: MichaelBluejayAs it says right at the start of the video, this happened in 2006. And as I said in my post, it was lots of different people at Verizon: multiple reps, a supervisor, a manager, and the team that responds to web-form tickets.Quote: AutomaticMonkeyThis is why now you will often get better service from a call center in India. They're all sitting at a phone bank.
Most of the ones in the US are now sitting at home taking these calls. What else have they been doing, sitting at home? I encounter people that I'm pretty sure are high on the job all the time now.
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So? That was only 19 days ago.
Anyway, rare SUCCESSFUL call!
