Or else a reputable company such as Norton has detected it and warning you.
Have you tried Contral alt delete ... simultaneously to look at the various processes running and kill the errant one?
Have you tried to revert back to a prior date so as to lock out the memory segment the malware is using?
It looks like something that wants me to buy something but I can't access Internet explorer until I do. I really don't want to type back and forth here. If someone would like to PM me their phone number who is willing to help me step by step get rid of this I would appreciate it.Quote: FleaStiffMost likely you have some malware virus that you downloaded recently and its trying to hold your computer hostage until you buy some special software service that will "clean" your computer.
Or else a reputable company such as Norton has detected it and warning you.
Have you tried Contral alt delete ... simultaneously to look at the various processes running and kill the errant one?
Have you tried to revert back to a prior date so as to lock out the memory segment the malware is using?
Quote: FleaStiff?
Have you tried to revert back to a prior date so as to lock out the memory segment the malware is using?
That always works for me. Do you have a PC or a laptop?
My last comp didn't have this so I got rid of the viruses using an AR-15. So...maybe you should wait for someone else to reply ;)
Quote: HotBlondeMy friend said I had a hidden virus on it. He has remote control of my computer now. I did a system restore and now he is uninstalling my anti virus and installing a new one. Hopefully I won't have this issue again. I was getting really scared.
That should help, you can't let anti-virus go even a day now. My mother downloaded the "Security Tool" malware and it took me a week to figure how to fix it, and the machine was never right again after. A big piece of advice is after your friend gets it fixed, have him do a very thourough scan to clean it up. System Restore alone will NOT get rid of a virus if it is embedded deep enough, it will just (hopefully) undo damage. But today's viruses are smart and get around that.
As to "thourough scan" if it takes less than an hour it was not a full scan.
Good luck.
Quote: AZDuffmanThat should help, you can't let anti-virus go even a day now. My mother downloaded the "Security Tool" malware and it took me a week to figure how to fix it, and the machine was never right again after. A big piece of advice is after your friend gets it fixed, have him do a very thourough scan to clean it up. System Restore alone will NOT get rid of a virus if it is embedded deep enough, it will just (hopefully) undo damage. But today's viruses are smart and get around that.
One morning (5am) I was awoken by a loud rapid beeping sound coming from downstairs. My virus program was alerting to files of a cheap game CD I had picked up at the store about a month earlier. It beeps for every single file it finds, so it was in the middle of beeping for thousands of times. I ended up uninstalling all the games. It was from sale bin item of like 500 games for $5, most of them written by people where English was a second language too, so I think from one or more foreign countries.
Sounds like you got Win 7 Security 2012. That's a baddie!! A combination of RKill and MBam will usually get rid of it. Good Luck!!Quote: HotBlondeMy friend said I had a hidden virus on it. He has remote control of my computer now. I did a system restore and now he is uninstalling my anti virus and installing a new one. Hopefully I won't have this issue again. I was getting really scared.
Quote: rxwineOne morning (5am) I was awoken by a loud rapid beeping sound coming from downstairs. My virus program was alerting to files of a cheap game CD I had picked up at the store about a month earlier. It beeps for every single file it finds, so it was in the middle of beeping for thousands of times. I ended up uninstalling all the games. It was from sale bin item of like 500 games for $5, most of them written by people where English was a second language too, so I think from one or more foreign countries.
Years ago in the Napster era I downloaded a couple hundred songs over lots of time and the computer got slower and slower. I didn't have good virus protection. I backed up all the songs on DVDs. When I uploaded them to the new computer with virus protection it found over a dozen issues, maybe a few dozen. How naive we were.
Sometimes you have to be pretty ingenious to even get to a removal site; you usually get redirected to a different site if you try searching for "bleepingcomputer". You have to enter it directly into the address bar. And you might have to boot into safe mode with network access first.
Good luck. And nothing against Windows, but we switched to Macs and haven't had any problems in 3 years.
Quote: MoscaGood luck. And nothing against Windows, but we switched to Macs and haven't had any problems in 3 years.
I wondered how long it would take for that "advice." I had a bet going with myself that t would be less than 24 hours. Now I owe myself money. I hope you're happy :)
Quote: NareedI wondered how long it would take for that "advice." I had a bet going with myself that t would be less than 24 hours. Now I owe myself money. I hope you're happy :)
Stubbornness is not a trait to write about with pride.
Yeah, but mine was Vista Security 2012.Quote: s2dbakerSounds like you got Win 7 Security 2012. That's a baddie!! A combination of RKill and MBam will usually get rid of it. Good Luck!!
I went into safe mode and the damn thing STILL popped up!Quote: MoscaAnd you might have to boot into safe mode with network access first.
But all is now well. At least I know what to do next time this happens.
Quote: NareedI wondered how long it would take for that "advice." I had a bet going with myself that t would be less than 24 hours. Now I owe myself money. I hope you're happy :)
:-)
Notice, though, my advice was different than other snide Mac advice. I started by offering real, useful help; bleepingcomputer.com kicks virus ass! And while I indicated that I am satisfied with my choice, I never wrote, "Get a Mac!" Nor would I! Free world, Windows PCs are cheap and good.
I got the Macs because the kid was going to college and I wouldn't be able to help fix stuff long distance. With the student discount at Macmall the Mac was cost-similar (in the specs suggested). I really like Windows. I even liked Windows Vista. It's not that Mac is better, it's that less malware is written for it, and when you do get something it's easy to fix; find it and drag it to the recycle bin. Otherwise, the only effective difference is which corner you click to move stuff around.
Don't visit those funny web sites!
--Ms. D.
Quote: HotBlondeI'm actually planning on getting a Mac and am sad that they are so expensive.
Wait until you're off the pain medication before you make any rash decisions :)
Quote: HotBlondeI'm not sure which website I got it from, it was definitely not from a porn site. The guy who helped me fix it said you could get it from the CNN site. Something in regards to if they have a picture on their website that was hosted somewhere else and it gets infected or something like that.
It is hard to say.
But, are you in the habit of opening file attachments friends or acquaintances send you by email? Those are very dangerous, as they get passed and relayed by thousands of PCs. I never open those, unless they're work related.
No, and I'm very careful most of the time to not even open an email that looks suspicious, I just "spam" it.Quote: NareedBut, are you in the habit of opening file attachments friends or acquaintances send you by email? Those are very dangerous, as they get passed and relayed by thousands of PCs. I never open those, unless they're work related.