Increasing Debit card withdraw limit problems

Was at a casino.
Saw the Major progressive on a $5k 'Must Hit' slot at $4900 (almost breakeven, assuming 85% machine).

Was going to wait for it to go up a few $ more then take it at breakeven.

In the meantime, I didn't have enough $ on me to comfortably play the Major so i called up my bank and asked my debit card withdraw limit be temporarily raised to $10k. (My normal withdraw limit is $1k. I have alot more than $10k in my acct.)
i figured 2x the Major + cash on me would be a comfortable cushion.

Denied. :(
I asked why and the csr wasnt allowed to tell me. Something about internal metrics were used to determine approval. Since it's internal, she couldnt tell me.

WTF?! It's my money!!!

If she would have said denied because it's such a huge increase over my regular limit, i would have been fine with that.
Long story short: Arguing + so pissed off by that non-answer = no mood to play. I just left.

Have you had problems increasing your withdraw limit?
If so, what reasons?

Quote: 100xOdds

Was at a casino.
Saw the Major progressive on a $5k 'Must Hit' slot at $4900 (almost breakeven, assuming 85% machine).

Was going to wait for it to go up a few $ more then take it at breakeven.

In the meantime, I didn't have enough $ on me to comfortably play the Major so i called up my bank and asked my debit card withdraw limit be temporarily raised to $10k. (My normal withdraw limit is $1k. I have alot more than $10k in my acct.)
i figured 2x the Major + cash on me would be a comfortable cushion.

Denied. :(
I asked why and the csr wasnt allowed to tell me. Something about internal metrics were used to determine approval. Since it's internal, she couldnt tell me.

WTF?! It's my money!!!

If she would have said denied because it's such a huge increase over my regular limit, i would have been fine with that.
Long story short: Arguing + so pissed off by that non-answer = no mood to play. I just left.

Have you had problems increasing your withdraw limit?
If so, what reasons?

Yes and not only that, there are limits to deposits as well.

They have told me they are under anti-money laundering and anti-terrorism funding rules.

The average person trying to withdraw ten times his usual amount is going to be looked at as possible money laundering before they think of gambling.

I always assumed you had to go into the bank to raise your limit. My bank let me set mine at the limit I asked for but they were only responsible for the first $1000 in case of fraud.

I've never heard of a single bank raising the ATM withdrawal limit to 10k. Thinking they'd do so over the phone is ridiculous.

"Hi. Please raise my atm withdrawal limit to 10k."
"Ok sure. I just have to ask one question. Is anyone coercing you with a gun to your head?"
"<Gun cocking click> umm ... No"
"Ok. I've raised your limit. Enjoy."

Quote: sabre

I've never heard of a single bank raising the ATM withdrawal limit to 10k. Thinking they'd do so over the phone is ridiculous.

"Hi. Please raise my atm withdrawal limit to 10k."
"Ok sure. I just have to ask one question. Is anyone coercing you with a gun to your head?"
"<Gun cocking click> umm ... No"
"Ok. I've raised your limit. Enjoy."

I had to read his OP over again.

He never says raise his ATM limit. He asks for his debit withdrawal limit raised.

I use a debit myself so maybe it's not clear to others. Regardless of ATM or at a bank or check cashing service, there are withdrawal limits on the card.

I just assumed he was going to ask for a withdrawal from a nearby check cashing service but could not receive more than $1000

Quote: darkoz

Yes and not only that, there are limits to deposits as well.

They have told me they are under anti-money laundering and anti-terrorism funding rules.

The average person trying to withdraw ten times his usual amount is going to be looked at as possible money laundering before they think of gambling.

Ahh.. thx.
I would have also accepted this reason. (or any reasonable reason than her non-answer)

also, thats why i ask for checks when i get a handpay. MUCH easier to deposit than lots of cash.

Quote: darkoz

I had to read his OP over again.

He never says raise his ATM limit. He asks for his debit withdrawal limit raised.

I use a debit myself so maybe it's not clear to others. Regardless of ATM or at a bank or check cashing service, there are withdrawal limits on the card.

I just assumed he was going to ask for a withdrawal from a nearby check cashing service but could not receive more than $1000

it was for an ATM machine within the casino.
but i could have also done a cash advance from the casino cashier i suppose. (my bank reimburses me for fees.)
I'm assuming i'm still limited to the $1k cap on my debit card. (My debit card is a visa thus credit card advance.)

Quote: 100xOdds

Ahh.. thx.
I would have also accepted this reason. (or any reasonable reason than her non-answer)

also, thats why i ask for checks when i get a handpay. MUCH easier to deposit than lots of cash.


it was for an ATM machine within the casino.
but i could have also done a cash advance from the casino cashier i suppose. (my bank reimburses me for fees.)
I'm assuming i'm still limited to the $1k cap on my debit card. (My debit card is a visa thus credit card advance.)

Quite possibly we are discussing apples and oranges here.

I use a Pre-paid debit card which maybe different rules than a debit card tied to a funding bank account.

Quote: darkoz

I had to read his OP over again.

He never says raise his ATM limit. He asks for his debit withdrawal limit raised.

I use a debit myself so maybe it's not clear to others. Regardless of ATM or at a bank or check cashing service, there are withdrawal limits on the card.

I just assumed he was going to ask for a withdrawal from a nearby check cashing service but could not receive more than $1000

Usually withdrawal limits are daily limits. Most machines have a withdrawal limit per transaction. Just do multiple transactions, that's what I do at my bank.

Thats what you get for using banks. Best to just keep a safety deposit box, limit your cash deposits and withdrawals with the bank. I personally just keep the chips and don't even bother cashing them out.

Is a $300 ATM limit too '80's or are they afraid the ATM will run out of cash still?

Quote: ChumpChange

Is a $300 ATM limit too '80's or are they afraid the ATM will run out of cash still?

I expect that the terminal owners who charge per transaction see increased revenues with smaller transaction limits.