Cg020763
Cg020763
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September 21st, 2020 at 2:24:20 PM permalink
wizard i dont know how to use this sight i hope this reaches you. I use your recommendations for playing online casinos. I play at lincoln slots 99.99% of thr time. Never ever win. A few days back I won on one spin 3k. I played some more after and the next morning. I wound up holding at 2500.00. Filed for the withdrawl. Was informed today that there rules on the match dont allow for over 10.00. So they took all of my winnings. I was sure they made a mistake becauae I never spin over 10.00. Apparently after winning my 3k on 1 3.00 spin I played a game that had 1 cent 5 cent 10 cent 25 cent 50 cent 1 dollar on up with 5 reels. I apparently played over the 10.00 using a larger amount not realizing it i might add that i onky lost quite a bit of my winnings on that game. My 2500 had nothing to do with game i wagered over on and was actually after thr fact and I lost money still they refuse to give me my winnings. Is there anything I can do I have pleaded my case doesn't seem they care about what is fair and obvious. Any help greatly appreciated.
sabre
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odiousgambit
September 21st, 2020 at 2:28:19 PM permalink
You don't have a prayer. Online casinos love using bet restrictions to freeroll players by keeping your money if you lose and denying wins. Online bonuses aren't for recreational players. They're for very sharp APs only.

Personally I think any online site that has bet size restrictions that aren't enforced by the software should be immediately classified as rogue and untrusted, but nobody every asked my opinion.
michael99000
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September 21st, 2020 at 2:39:23 PM permalink
So if you had lost on that > $10 spin , would they have contacted you to reimburse you the $10? Since it was a spin that you had no chance of winning on
sabre
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odiousgambit
September 21st, 2020 at 2:42:55 PM permalink
Quote: michael99000

So if you had lost on that > $10 spin , would they have contacted you to reimburse you the $10? Since it was a spin that you had no chance of winning on



No casino in the history of online casinos has ever done that.
Wizard
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September 21st, 2020 at 2:49:37 PM permalink
I and many other bonus players can empathize with you. Bonus terms and conditions are a minefield. Violate just one of them and they will use any calculation they wish to take whatever winnings back they wish. That knife, of course, doesn't cut the other way when you lose.

I'm still fuming at InterTops who invited me to play a bonus, which I did. However, one of the many T&C was the bonus had to be played with "new money." I played it with money already in my account. It seems reasonable to me that if you are invited to play a bonus it implies you're eligible. In retrospect, I should have moved my money in and out after every bonus, causing both of us more of a hassle.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
Cg020763
Cg020763
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September 21st, 2020 at 2:50:53 PM permalink
Well thank you. I play all over almost everyday notblarge amount but I do know to be careful with restrictions it was an error, they now this. How. An i file a compmai t or warn others about this at Lincoln.

Tks
Wizard
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September 21st, 2020 at 2:53:48 PM permalink
Quote: Cg020763

Well thank you. I play all over almost everyday notblarge amount but I do know to be careful with restrictions it was an error, they now this. How. An i file a compmai t or warn others about this at Lincoln.

Tks



We invite you to file a casino rep complaint at our sister site LCB.org. However, I tend to think the casino will say "rules are rules." It may serve as a warning to other players though.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
Cg020763
Cg020763
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September 21st, 2020 at 3:24:47 PM permalink
Why recommend these sights, i mean some sights with very slow paying atr blacklisted like Planet 7 andnamtheir sister accounts which donpay slow but i have a hostbeho valls me and helps me all if the time and they have paid out for me many times. I am aware of the rules but did not know it.would allow me to wager something that would ultimately cause me to loose prior winnings. As was said, any casino that does not have the games set up to stop you from playing a certain amount should have strikes against them on reviews. This is the only way they night change. Tks,

Cg
Zuga
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September 22nd, 2020 at 4:02:11 AM permalink
All online casinos have max bet rule when taking a bonus. With that said if you wish us to look deeper into your case and contact this casino on your behalf please visit our main site and post complaint at https://lcb.org/onlinecasinobonusforum/player-complaints . One of our Mods will be more than happy to assist you
"All it takes for evil to prevail is for good people to do nothing "
sabre
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darkozodiousgambitmcallister3200
September 22nd, 2020 at 10:29:24 AM permalink
Quote: Zuga

All online casinos have max bet rule when taking a bonus. With that said if you wish us to look deeper into your case and contact this casino on your behalf please visit our main site and post complaint at https://lcb.org/onlinecasinobonusforum/player-complaints . One of our Mods will be more than happy to assist you



And every single solitary one of them should be enforced in the software. It's 2020. You take a bonus that restricts games or bet sizes, the software prohibits you from playing the wrong game or bet size. If not, the casino should be blacklisted.

INetBet uses RTG which I know for a fact allows the operator to restrict games based on an active bonus. Last I checked they don't use that feature of RTG. Why? They want people to play the wrong game so they can freeroll the player. Lose on a prohibited game, and they keep your money. Win on a prohibited game ... "oops, you broke our terms, we'll be nice and not steal your deposit because we're great guys. The terms was quite clearly stated on line 147 of our 557 lines of bonus terms and conditions. Don't be stupid next time."

If LCB and that dimwit Casinomeister and the other "reputable" casino listing sites blacklisted every casino that didn't enforce restrictions through their software, then within one month every "reputable" casino would have that feature.
racquet
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September 22nd, 2020 at 11:40:34 AM permalink
So what exactly does "Recommended by Wizard" get you? I understand that this situation conforms exactly to the rules and that the customer has no recourse, and in fact shouldn't have any recourse. Read the rules.

So tell me what the Recommendation is good for? If the site has a forty page set of terms and conditions, and buried within is some obscure rule that essentially says "we're going to keep your money if you win a big bet and aren't REALLY, REALLY careful", is that okay with the Wizard?

What do we get when we play at a "recommended" site? Why should your recommendation matter?
darkoz
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September 22nd, 2020 at 3:19:03 PM permalink
I personally don't trust any casino I can't call the gaming authorities on.

Even brick n mortar like Indian reservation casinos.

Don't trust them.

They are worse than credit card companies, banks, and insurance companies
For Whom the bus tolls; The bus tolls for thee
sabre
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OnceDear
September 22nd, 2020 at 3:48:11 PM permalink
Quote: darkoz

I personally don't trust any casino I can't call the gaming authorities on.



Trust isn't a prerequisite for beating places for 6 figures.
Gandler
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September 22nd, 2020 at 4:03:44 PM permalink
Quote: darkoz

I personally don't trust any casino I can't call the gaming authorities on.

Even brick n mortar like Indian reservation casinos.

Don't trust them.

They are worse than credit card companies, banks, and insurance companies



I agree 100%.

One of several reasons I avoid non-state approved online casinos and tribal casinos (amongst other political reasons).
Wizard
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September 22nd, 2020 at 4:10:48 PM permalink
Quote: sabre

If LCB and that dimwit Casinomeister and the other "reputable" casino listing sites blacklisted every casino that didn't enforce restrictions through their software, then within one month every "reputable" casino would have that feature.



I so wish I could suspend you for the slur of Casinomeister. He is a friend of mine and does as much as anybody in holding the industry accountable.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
gamerfreak
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September 22nd, 2020 at 6:12:12 PM permalink
Quote: racquet

So what exactly does "Recommended by Wizard" get you? I understand that this situation conforms exactly to the rules and that the customer has no recourse, and in fact shouldn't have any recourse. Read the rules.

So tell me what the Recommendation is good for? If the site has a forty page set of terms and conditions, and buried within is some obscure rule that essentially says "we're going to keep your money if you win a big bet and aren't REALLY, REALLY careful", is that okay with the Wizard?

What do we get when we play at a "recommended" site? Why should your recommendation matter?


From what I gather, WOO approved casinos use software providers that are known to be fair mathematically.

That said, I would not trust any unregulated online casino to not have completely slimy management when it comes to operations and decisions on jackpots, payouts, etc.
DRich
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September 22nd, 2020 at 6:22:54 PM permalink
Quote: darkoz

I personally don't trust any casino I can't call the gaming authorities on.

Even brick n mortar like Indian reservation casinos.



i Have never had a problem with an Indian casino but I definitely don't trust online casinos that aren't regulated locally.
At my age, a "Life In Prison" sentence is not much of a deterrent.
darkoz
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September 22nd, 2020 at 7:48:51 PM permalink
Quote: DRich

i Have never had a problem with an Indian casino but I definitely don't trust online casinos that aren't regulated locally.



DRich,

I speak as an AP.

I don't expect any problems for non-AP's in land based Indian casinos.

Without regulations Indian casinos can do lots of shady things to AP that no other business in America would get away with.

Meanwhile I have had regulated casinos attempt to withhold my jackpot winnings, etc and I just call in the regulators and force the casino to do what the law requires.

While I know many feel casinos should be able to defend themselves against Advantage Players, they still should do so under the law. When they cross over into lawlessness, I call in the regulators

Can't do that in an Indian casino
For Whom the bus tolls; The bus tolls for thee
Gandler
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September 22nd, 2020 at 8:07:40 PM permalink
Quote: darkoz

DRich,

I speak as an AP.

I don't expect any problems for non-AP's in land based Indian casinos.

Without regulations Indian casinos can do lots of shady things to AP that no other business in America would get away with.

Meanwhile I have had regulated casinos attempt to withhold my jackpot winnings, etc and I just call in the regulators and force the casino to do what the law requires.

While I know many feel casinos should be able to defend themselves against Advantage Players, they still should do so under the law. When they cross over into lawlessness, I call in the regulators

Can't do that in an Indian casino



I agree. I am not an AP. And, for most players who just put a few dollars in a machine it's probably not a big deal.

But, people don't understand, tribal lands are essentially crossing over into a different country (often with their own police). They can do a lot to you and you have little recourse. (it's virtually impossible to sue them even for blatant wrongs, and forget about any kind of outside LE getting involved, yes the FBI does have some jurisdiction, but unless its a massive conspiracy, they probably don't care.....)

Even if you are not an AP there are plenty of shady stories you can find about various bad experiences. When a government involves itself in gambling it causes problems (and yes I include Canadian Casinos, and State Lotteries).

You don't have to be an AP to want to avoid tribal casinos, even if just for political/philosophical reasons.
Mission146
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September 23rd, 2020 at 4:20:10 AM permalink
Quote: darkoz

I personally don't trust any casino I can't call the gaming authorities on.

Even brick n mortar like Indian reservation casinos.

Don't trust them.

They are worse than credit card companies, banks, and insurance companies



Haha...the gaming authorities. Anywhere except Nevada, that's cute. They should be called the, "Casino Operations Protection Department."
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Wizard
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September 23rd, 2020 at 9:25:06 AM permalink
Quote: Mission146

Haha...the gaming authorities. Anywhere except Nevada, that's cute. They should be called the, "Casino Operations Protection Department."



That used to be that here, but they have been more fair lately.
"For with much wisdom comes much sorrow." -- Ecclesiastes 1:18 (NIV)
Gandler
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September 23rd, 2020 at 9:29:00 AM permalink
Quote: Mission146

Haha...the gaming authorities. Anywhere except Nevada, that's cute. They should be called the, "Casino Operations Protection Department."



NJ is pretty good. They certainly don't mind making unpopular decisions against casinos. But, I guess NJ in general is known for pretty zealous regulations.

There is even a team that tests non-gambling (well I guess its kind of gambling depending on how semantic you get) carnival games on boardwalks to make sure that they are fair (the kind of games where you throw balls at bottles, thrown basketballs into set hoops to win stuffed animals etc....)
Mission146
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September 23rd, 2020 at 9:48:02 AM permalink
Quote: Gandler

NJ is pretty good. They certainly don't mind making unpopular decisions against casinos. But, I guess NJ in general is known for pretty zealous regulations.

There is even a team that tests non-gambling (well I guess its kind of gambling depending on how semantic you get) carnival games on boardwalks to make sure that they are fair (the kind of games where you throw balls at bottles, thrown basketballs into set hoops to win stuffed animals etc....)



That has not been my experience with New Jersey. My experience is them not ever returning your phone calls or Emails.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
Gandler
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September 23rd, 2020 at 11:21:04 AM permalink
Quote: Mission146

That has not been my experience with New Jersey. My experience is them not ever returning your phone calls or Emails.



Probably because of right now being short staffed and many staff working remote because of COVID related issues.
Mission146
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September 23rd, 2020 at 11:35:05 AM permalink
Quote: Gandler

Probably because of right now being short staffed and many staff working remote because of COVID related issues.



And, I would agree with you had the present issue not existed for nearly a year.
https://wizardofvegas.com/forum/off-topic/gripes/11182-pet-peeves/120/#post815219
darkoz
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September 23rd, 2020 at 11:55:39 AM permalink
Quote: Mission146

That has not been my experience with New Jersey. My experience is them not ever returning your phone calls or Emails.



I agree with this.

However for on the gaming floor disputes I have had good results.

BTW - every NJ casino has an agent on duty on the gaming floor.
For Whom the bus tolls; The bus tolls for thee
AxelWolf
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September 23rd, 2020 at 2:00:17 PM permalink
I have had good results from gaming in NJ, NV and MS.

Only two times was I disappointed in NGC. Both time's I just dropped it after their initial visit perhaps had I taken it further I would have won. In once small case the casino changed their mind themselves. The other time I could understand why they didn't make the Bar honor the promotion.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
Gandler
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September 23rd, 2020 at 3:17:00 PM permalink
Quote: darkoz

I agree with this.

However for on the gaming floor disputes I have had good results.

BTW - every NJ casino has an agent on duty on the gaming floor.



Is that 24/7 that an agent is in duty in every casino at all times?
I honestly did not know that. That makes me respect them even more if that is the case.

It also makes me kind of want that job, that seems like it could be an exciting gig. I guess the downside is you would not be allowed to play recreational in NJ.
AxelWolf
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September 23rd, 2020 at 3:30:33 PM permalink
Quote: darkoz

I

BTW - every NJ casino has an agent on duty on the gaming floor.

Are you sure they still do this? Last I heard that was not the case for some years now.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
AxelWolf
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September 23rd, 2020 at 3:30:34 PM permalink
Quote: darkoz

I

BTW - every NJ casino has an agent on duty on the gaming floor.

Are you sure they still do this? Last I heard that was not the case for some years now.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
darkoz
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GandlerChumpChange
September 23rd, 2020 at 4:00:53 PM permalink
Gandler

Supposed to be 24/7.

Axel

I know it was a CCC (casino Control Commission) agent and then a few years ago some of the duties were switched around with DGE.

So you might be right maybe it's not 24/7 anymore

I know I was in the Golden Nugget when I won a jackpot in 2018 on my own cash. I wasn't even using any offers and I Never was trespassed there or caught using other players cards.

They came back and said I had been trespassed in absentia because they heard I used other people cards in Pennsylvania AND THEY REFUSED TO PAY MY JACKPOT.

I informed them by law they have to

They then said there was absolutely zero possibility I was going to be paid and I had to leave.

I said in that case I want to see the on-site CCC to discuss my dispute.

The security officer said "I don't know where he is. He's somewhere on the floor"

I replied "So, call him on his cell phone. Or go to his office which is located next to main security"

I waited to settle the dispute but never met the agent. Instead about 15 minutes later, the very same security guard came back and said "Well, It turns out we will be paying you. Sorry for the misunderstanding!"

I believe it's safe to assume the CCC or DGE agent heard the specifics and didn't even feel the need to talk to me in his decision which was in my favor
For Whom the bus tolls; The bus tolls for thee
jjjoooggg
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September 30th, 2020 at 10:25:14 PM permalink
I don't even know what a CCC is.
Born in Texas and lived in Texas my whole life.
Minty
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October 1st, 2020 at 1:01:07 AM permalink
Can't speak as much to the experience with gaming commissions, but the police aren't impartial and will be happy to aid the casino (at least in my tribal casino experience).
"Just because I'm not doing anything illegal, doesn't mean I won't have to defend myself someday." -Chip Reese
DRich
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October 1st, 2020 at 7:17:12 AM permalink
My only experience with Gaming Control has been in Nevada. I have been on both sides of the issues, as a player and as a casino representative. In my experiences they have been fair in the ten or so times that I have got them involved.
At my age, a "Life In Prison" sentence is not much of a deterrent.
sppoi
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October 1st, 2020 at 2:14:51 PM permalink
amazing
Sandybestdog
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October 2nd, 2020 at 2:34:24 AM permalink
Bet Online has a rule that if you are currently rolling through a bonus, any future deposits with promo codes will not have the bonus added (only 1 bonus at a time). They will also invalidate a bonus code if you have withdrawn within the past 2 weeks. Also if you bust out of a sports bonus, the rollover just stays there. You can't get another bonus until you play through the one you lost all your money on. So if you know the rules it's still ok but it's kind of ridiculous. I've never had a problem in NJ or PA and I can't think of any weird rules.
sppoi
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October 2nd, 2020 at 4:55:07 AM permalink
Not all online casinos require real money bets. Some gambling sites offer free games. So if you are not skilled enough, it is better not to risk your funds. [Spam and attempted link redacted.]

Banned.
Last edited by: OnceDear on Oct 2, 2020
Gandler
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October 6th, 2020 at 7:36:01 PM permalink
Quote: darkoz

Gandler

Supposed to be 24/7.

Axel

I know it was a CCC (casino Control Commission) agent and then a few years ago some of the duties were switched around with DGE.

So you might be right maybe it's not 24/7 anymore

I know I was in the Golden Nugget when I won a jackpot in 2018 on my own cash. I wasn't even using any offers and I Never was trespassed there or caught using other players cards.

They came back and said I had been trespassed in absentia because they heard I used other people cards in Pennsylvania AND THEY REFUSED TO PAY MY JACKPOT.

I informed them by law they have to

They then said there was absolutely zero possibility I was going to be paid and I had to leave.

I said in that case I want to see the on-site CCC to discuss my dispute.

The security officer said "I don't know where he is. He's somewhere on the floor"

I replied "So, call him on his cell phone. Or go to his office which is located next to main security"

I waited to settle the dispute but never met the agent. Instead about 15 minutes later, the very same security guard came back and said "Well, It turns out we will be paying you. Sorry for the misunderstanding!"

I believe it's safe to assume the CCC or DGE agent heard the specifics and didn't even feel the need to talk to me in his decision which was in my favor



Did they trespass you after paying you? Or did they drop it after they realized they had to pay?

That seems absurd that they tried to not pay because a casino in another state thought that you may use other cards.
But, its cool that it was instantly (basically) corrected when CCC was involved (or at least requested).
tricky10
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January 5th, 2021 at 2:13:02 AM permalink
Thank you for your honest feedback feel the same . I. Asking you and I agree
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