JohnnyQ
JohnnyQ
Joined: Nov 3, 2009
  • Threads: 248
  • Posts: 3702
April 23rd, 2022 at 2:58:31 PM permalink
From an article I came across:

The company has not confirmed that the Laurel Lounges (formerly called the Diamond Lounge) will remain closed, but that seems very likely given a move that has just happened. A one-time Laurel Lounge location at Caesars Paris Las Vegas has been reopened, but not as a loyalty lounge for the company's most loyal members, but as Vanderpump à Paris, a restaurant/bar owned by Lisa Vanderpump, a restaurateur and reality television star.

source:

https://www.thestreet.com/investing/caesars-eliminates-loyalty-perk-laurel-lounge

Well I guess it figures. Just part of the on-going disregard for good customers at CAESARS properties.
Like the castle in its corner In a medieval game; I foresee terrible trouble And I stay here just the same
jpfromla
jpfromla
Joined: May 2, 2019
  • Threads: 0
  • Posts: 24
Thanks for this post from:
teddysRogerKint
April 23rd, 2022 at 6:21:52 PM permalink
The Laurel Lounges have gone the way of the dodo bird, the Titanic and 8 - track tapes in Las Vegas. The pathetic thing is that, Eldiablo, owned by the Carano Family Circus with ringmaster Tom Reeg have treated this like a nine year old, who got all Fails on the report card and is hiding it from the parents. The four $20 drink vouchers (most decent drinks at CET are $20+ now) do not make up for the lounges - unlimited drinks with guest. And the $10 food vouchers for Seven Stars is a joke.
billryan
billryan
Joined: Nov 2, 2009
  • Threads: 217
  • Posts: 13347
April 24th, 2022 at 6:38:22 AM permalink
Between this and the MGM thread, it seems casinos are taking a hard look at their bottom line. I suspect twenty-plus years of player club stats have shown flaws in the system.
The Trop in AC used to have a VIP lounge with free food and drinks. After several visits, I noticed a small group of people seemed to be there every day. This was twenty years so I'm not giving away and secrets but it turned out they were a group of teachers from AC high school. One of their friends was a big player and he used their cards when playing to the point where they all had the card status needed to enter the club. Just this small group must have taken the Trop for a few hundred dollars a week.
How many people manipulate these clubs to get far more rewards than they earn?
The pandemic gave many businesses an opportunity to reset. They'd be foolish to just go back to the old ways.
The difference between fiction and reality is that fiction is supposed to make sense.
mcallister3200
mcallister3200
Joined: Dec 29, 2013
  • Threads: 17
  • Posts: 3163
Thanks for this post from:
teddys
April 24th, 2022 at 6:50:32 AM permalink
I think there was enough pent up demand and free money flowing around when they reopened that they didnít have to compete with each other or provide any value to players at all. Theyíre under the assumption it can continue that way forever, or going for the soft collusion duopoly thing between MGM/CET for the strip and Stations/Boyd in the locals market.

Weíll see but Iím not sure it will work so well for some of them, thereís reasons a property like South Point that doesnít follow the herd is packed no matter the day of the week while at the exact same time the M or Silverton not far away are ghost towns.

The new business model in duopolies, which virtually every major industry is now and the ftc just doesnít care (and we all pretend these duopolies arenít a contributing factor to inflation) is to knowingly not meet customers expectations and not care, figuring thereís enough customer apathy or getting used to a new normal it doesnít matter and they can squeeze out any threat of competition from a business that cares.
AlanMendelson
AlanMendelson
Joined: Oct 5, 2011
  • Threads: 150
  • Posts: 5018
April 24th, 2022 at 8:01:32 AM permalink
Years ago... before the Diamond Lounges... Caesars Palace had a 7 Stars Lounge with a full time chef, TVs, computers, cocktail waitresses and servers and seating for about 20. You could order whatever you wanted.

They got rid of it and turned it into the current 7 Stars and Diamond check in.

It was removed because restaurants on the property complained that Seven Stars used the lounge for free dining instead of using the restaurants.

When the 7 Stars lounge was taken out the first phase of the Diamond Lounges came in. This was when they had full buffets. I mean full buffets.

Those full buffets were taken out quickly again because the restaurants complained.
SiegfriedRoy
SiegfriedRoy
Joined: Sep 23, 2014
  • Threads: 19
  • Posts: 469
May 18th, 2022 at 7:29:11 AM permalink
Quote: AlanMendelson

Years ago... before the Diamond Lounges... Caesars Palace had a 7 Stars Lounge with a full time chef, TVs, computers, cocktail waitresses and servers and seating for about 20. You could order whatever you wanted.

They got rid of it and turned it into the current 7 Stars and Diamond check in.

It was removed because restaurants on the property complained that Seven Stars used the lounge for free dining instead of using the restaurants.

When the 7 Stars lounge was taken out the first phase of the Diamond Lounges came in. This was when they had full buffets. I mean full buffets.

Those full buffets were taken out quickly again because the restaurants complained.
link to original post



It looks like the the restaurants are the problems. How do we get rid of these said restaurants to bring back the Diamond Lounge and 7-star lounges? I kid.

All jokes aside. I know I am in the miniority, but I actually prefer the 4 drink coupons + $10 food voucher daily. When I visit Vegas, I have very limited time. Therefore, I don't like to park myself at diamond lounges for hours to get free drinks. I'd rather multitask and get free drinks while I gamble. The free drink coupons are helpful because I can get canned/bottled drinks that I can have later. Like a true cheapa$$, I once stocked over 20 bottled drinks from the vouchers and brought it home. Like I said, I know I'm in the minority.
billryan
billryan
Joined: Nov 2, 2009
  • Threads: 217
  • Posts: 13347
May 18th, 2022 at 7:44:10 AM permalink
That's the thing. No matter how much one hates some new nonsensical rule the casino puts in, there will be those who actually like it. That doesn't mean they are right and you were wrong. It just means different people have different needs.
I know one person who canceled his trip when he learned the DL was shut down, but here we see another side of the story.
The difference between fiction and reality is that fiction is supposed to make sense.
AlanMendelson
AlanMendelson
Joined: Oct 5, 2011
  • Threads: 150
  • Posts: 5018
May 18th, 2022 at 9:33:20 AM permalink
Quote: SiegfriedRoy



All jokes aside. I know I am in the miniority, but I actually prefer the 4 drink coupons + $10 food voucher daily. When I visit Vegas, I have very limited time. Therefore, I don't like to park myself at diamond lounges for hours to get free drinks. I'd rather multitask and get free drinks while I gamble. The free drink coupons are helpful because I can get canned/bottled drinks that I can have later. Like a true cheapa$$, I once stocked over 20 bottled drinks from the vouchers and brought it home. Like I said, I know I'm in the minority.
link to original post



I'm guessing you go to the casinos yourself or with other single gamblers... so non gambling experiences have no value to you.

When I traveled alone I didnt go to Diamond Lounges either. But when you're with a gal... they loved being able to sit and cruise the buffet even when limited.
Joeman
Joeman
Joined: Feb 21, 2014
  • Threads: 35
  • Posts: 2094
May 18th, 2022 at 10:00:44 AM permalink
The only time I was Diamond was in 2016-2017. I'm guessing the buffets in Vegas were mostly gone by then. We went to DL at Paris, and it was 'meh.' There was no drink service to speak of -- we had to go to the bar to get drinks. The "buffet" consisted of chips & salsa and a veggie tray.

I'm guessing that with multipliers and bonuses and whatnot, CET made Diamond too attainable for the masses (as evidenced by my getting Diamond!) So, they had to reduce the quality of Diamond perks.

Now, during that time, we visited several DL's outside of Vegas -- New Orleans, Joliet, Tunica, Cherokee, Biloxi -- and they were much more enjoyable with better service and with food options that could be considered a meal and not just snacks.
"Dealer has 'rock'... Pay 'paper!'"
MDawg
MDawg
Joined: Sep 27, 2018
  • Threads: 32
  • Posts: 4539
May 18th, 2022 at 10:39:50 AM permalink
Quote: SiegfriedRoy

I know I am in the miniority, but I actually prefer the 4 drink coupons + $10 food voucher daily. When I visit Vegas, I have very limited time. Therefore, I don't like to park myself at diamond lounges for hours to get free drinks. I'd rather multitask and get free drinks while I gamble. The free drink coupons are helpful because I can get canned/bottled drinks that I can have later. Like a true cheapa$$, I once stocked over 20 bottled drinks from the vouchers and brought it home. Like I said, I know I'm in the minority.
link to original post



In Tahoe at Harvey's the Diamond/Laurel or whatever they called it at the time lounge was very nice (was called Platinum Club for a while too). The food was good, atmosphere great, view of the lake fantastic. The lounge that they had right off the high limit gaming area at Harrah's Tahoe also had good food but no view. I seem to recall that at least at the Harrah's lounge the food or at least the best food disappeared pretty quickly after it was laid out so I usually didn't bother going because I didn't want to stand around waiting.

In any case, a lounge like the one at Harvey's was worth visiting. Ones like at Harrah's Tahoe (or Caesars Vegas), not so much.

But the thing with the five slips for four drinks plus some food. When at Caesars Vegas sometimes I'll get the slips and pick up four Gatorades or Fiji waters, and a slice or two of pizza or a fruit cup and take them up to the suite, other times I'll already be upstairs and not want to come back down to deal with it. Or I might be carrying some things back from town that I bought and not want to carry anything else. Or might not be staying on property at all in which case, maybe, yes, might want to haul some bottled drinks away. Just depends. I've picked up slips and forgotten to use them too. In other words, the slips are convenient in some ways, inconvenient in others.

The lounges were also good for a break between gaming, and at times when you might not eat otherwise. But no matter what, something like the lounge at Harvey's will be missed.

Last edited by: MDawg on May 18, 2022
I tell you itís wonderful to be here, man. I donít give a damn who wins or loses. Itís just wonderful to be here with you people. https://wizardofvegas.com/forum/gambling/betting-systems/33908-the-adventures-of-mdawg/

  • Jump to: