Getting No More Offers on TR Website, even though I'm 7 Stars
I hope this isn't a stupid question: are you sure you're looking at the right place for the offers?
Don't get no-mailed, it's bad.
Quote: ghettosheckyor because I came a lot to pick up free play/gifts and not actually have played.
The answer is right there. You blew your ADT and don't qualify for any offers. I say it all the time, it's not tier at CZR, it's ADT that determines your offers. If you made money off the free play compared to what you spent to earn it, you did good. If you lost a lot getting there, the FP probably didn't make up for it. But the bright side is you get all the other 7 Star benefits to use this year. Make sure you know what they all are and utilize them because the FP and gifts are gone unless you build your ADT back up, which is probably not worth it.
Quote: 100xOddswhy didn't you play the minimum 75TC every time you used freeplay/promos to get at least the $10 bounceback offer?
I don't think that everyone qualifies for these bounce back offers. I get at least $100 FSP play for almost every day of the week, but have never been offered a bounce back, yet my wife who only gets $15 FSP per week, got a $10 bounce back the few times that she earned 75 TC.
Quote: zoobrewI don't think that everyone qualifies for these bounce back offers. I get at least $100 FSP play for almost every day of the week, but have never been offered a bounce back, yet my wife who only gets $15 FSP per week, got a $10 bounce back the few times that she earned 75 TC.
Everyone should qualify for $10 fsp for each day you earn 75tc.
there's signs all over the place at my CET casino about that.
I guess you getting $100 fsp daily counts as the bounceback?
EARN FREE SLOT PLAY FASTER
You have been chosen to participate in Return Rewards, a daily opportunity to qualify for a free slot play offer sent directly to your inbox. Each day that you earn 100 Tier Credits on your favorite slots at Horseshoe Cleveland, you qualify for Return Rewards. Now every day can be payday. The more Tier Credits you earn, the bigger your Return Reward will be.
The email shows up about 3 days after your visit and the FSP is valid for a month.
Quote: beachbumbabsSo, I don't know what a "bounceback" is, exactly, but I don't think I've ever seen one from CET. I do get freeplay offers much larger than $10, along with separate RC's for food etc. (I get a room offer, then "you also get" extra RC's, then "you also get" some amount of freeplay, then "you also get" room credits, as 4 separate but related offers). Could someone explain what a "bounceback" is? I sort of get the context from what you've said, but not the specifics.
Babs, I think the "bounceback" they are talking about refers to this offer. I have no idea if it applies to all CET properties or not.
On a recent trip to the Horseshoe Cleveland, I got 3 such offers, one for each day I was there. I received each email 3 days after each visit.
Quote: Horseshoe E-mailJOEMAN, YOU HAVE EARNED FREE SLOT PLAY
VALUE: $(not much)*
VALID: (Next 30 days)*
Based on your recent visit, you have qualified for Return Rewards, a daily opportunity to qualify for a free slot play offer sent directly to your inbox. Each day that you earn 75 Tier Credits on your favorite slots at Horseshoe Cleveland, you qualify for Return Rewards. Now every day can be payday. The more Tier Credits you earn, the bigger your Return Reward will be.
What is funny is that I play more at MGM (don't stay with there properties hardly ever) than I do actual play time with CET and CET's offers-free plays and perks dwarf that of MGM's by far!
Quote: Baccaratfrom79all (ALL) of 2014 I did not gamble except for a December 28th, 2013 trip checking out on the first in Vegas and using all my comp-free comp, etc., and pulling a favor from another CET property host to get my tab covered at the property, I still receive the same amount of offers-free play-and perks all year long
... so you didn't have any little days to drag your ADT down, and your offers didn't fall?
MGM seems big on free slot tournament offers and drawings.Quote: Baccaratfrom79I don't know about the other CET properties except for Atlantic City and Vegas. I have been 7 stars for awhile. I will say all (ALL) of 2014 I did not gamble except for a December 28th, 2013 trip checking out on the first in Vegas and using all my comp-free comp, etc., and pulling a favor from another CET property host to get my tab covered at the property, I still receive the same amount of offers-free play-and perks all year long.
What is funny is that I play more at MGM (don't stay with there properties hardly ever) than I do actual play time with CET and CET's offers-free plays and perks dwarf that of MGM's by far!
Quote: AxelWolfMGM seems big on free slot tournament offers and drawings.
I think so, I don't play any slots except on occasion for a min or two walking through or as a whim. Strictly table games. I did put $300.00 in a $25.00 machine end of 2013 while waiting for the wife at the HL cashier window and won 3 times @ $2K a time. Got a W2G form and didn't put it on my taxes last year. Received a notice from the IRS in December about it. Have to amend with a 1040X and a schedule for deductions. LOL, what a headache over that one!
But I do use the self-comping off the MGM card and see the balance on the website. When I hit a host up at MGM, I tell him write me a comp and don't take my self-comping balance, etc. They always laugh at that.
Quote: BozThe answer is right there. You blew your ADT and don't qualify for any offers. I say it all the time, it's not tier at CZR, it's ADT that determines your offers. If you made money off the free play compared to what you spent to earn it, you did good. If you lost a lot getting there, the FP probably didn't make up for it. But the bright side is you get all the other 7 Star benefits to use this year. Make sure you know what they all are and utilize them because the FP and gifts are gone unless you build your ADT back up, which is probably not worth it.
I figured I got no-mailed in some way, but what does "ADT" stand for? Average daily time? I did make money off of my free play, but I had three disastrous incidents where I dumped everything I made last (five figures, yup that much) and ended up losing a five figure amount. Hence, I should've stayed away from baccarat and BJ and just stuck to craps and slots.
Quote: ghettosheckywhat does "ADT" stand for?
Average Daily Theo.
Theo is short for "Theoretical Win". That's how much the house should win if all the percentages hold up.
If you play $20k on a 99% return game, the house expects to win $200. If you do that on 1 day, and that's your entire play history, your ADT is $200.
If you come in a week later and play $500 on that same 99% game, your theo for the day is $5. Your total theo is $205, ADT is now cut almost in half to $102.50.
It's generally harder to bring ADT up than it is to bring it down.
A couple of things to keep in mind:
1. Free play and cash back offers and promo offers will vary with each and every Caesars casino, including the Indian casinos that they manage.
2. Someone might get "free play" or other promo offers and say they get them consistently without much play, but they might be only $10.
3. All offers are determined by your previous play. The more you play, the bigger the offers.
4. Not all casinos have bounceback or cashback, and some casinos that have bounceback or cashback don't offer it to all players.
5. You can't milk the system forever and eventually offers do run out if you are not playing your money.
1) Your tier status does NOT determine your offers. Put it out of your head. Being a Seven Stars member means NOTHING when it comes to the type of freeplay or offers you receive. Your tier status only dictates your guaranteed benefits. There are Gold members who get better offers than certain Seven Stars members.
2) Your offers are correlated to your recent and semi-recent play, though there is a 2-3 month delay in being "recognized" for heavy play and even a longer delay for being "de-recognized" for lacking play. So if you just started playing heavily, your offers will still suck (or be nonexistent) for 2 months or more.
3) As already pointed out here, your ADT (average daily theoretical) is a big part of what determines the size of your offers. However, there is a less-talked-about metric called AMT (average marketing theoretical) which also takes into account how many comps you use. The AMT is computed by taking your overall theoretical loss, then subtracting your redeemed comps from it, and dividing the number of days you were on property. For example, let's say you were on property for 38 days in the past 6 months, and your expected (theoretical) loss was $10,000. But let's say you redeemed $8,000 worth of comps during that time, including freeplay, hotel rooms, food, etc. They subtract that $8,000 from the $10,000, which gives $2,000. Then they divide it by number of days (38), and your AMT is slightly over $50. So basically they've calculated that you make them around $50 per day, and they base your offers upon that. It's a little more complicated than that, but that's a big factor. If they determine that, with your recent and semi-recent play, you are sucking up more comps than you are losing theoretically, then you will stop getting offers.
4) Whether you win or lose has little bearing on the offers/comps you get, except if you are running especially badly versus your theoretical loss. So if you are coming out with a 85% return over a lot of hands of video poker on a 99% machine, then sometimes you will get credit for just being a terrible player, and your comps will increase. Obviously you should not lose intentionally to make this happen (it will never be worth it, and the formula to determine this is unknown), but that's basically the only time they base your offers on your wins/losses. So don't worry about your offers dropping if you win, and don't think you are going to get massive offers if you lose. With that said, some casinos do have "bounceback" offers based upon previous losses, so obviously that's an exception.
Learn about the perks of Seven Stars, and see if they're worth a lot to you. If they aren't, and you're only playing for "offers", then you might as well stop shooting for 7 Stars.
Tier score end of March was over 40K. Did not play in 2015 until Super Bowl weekend.
Went to Tahoe to pick up $600 free play and free air the second week of April. Had similar Tahoe offer Super Bowl weekend. Current tier score over 75K. Just got email for another 10K.
Well if CET does not want me back at dominant property ? I guess I can accommodate them. Currently in my hands or TR web site is free air fare to at least 5 regions/properties.
Are they crazy ?
Quote: DanDruffHere are some things to keep in mind.
3) As already pointed out here, your ADT (average daily theoretical) is a big part of what determines the size of your offers. However, there is a less-talked-about metric called AMT (average marketing theoretical) which also takes into account how many comps you use. The AMT is computed by taking your overall theoretical loss, then subtracting your redeemed comps from it, and dividing the number of days you were on property. For example, let's say you were on property for 38 days in the past 6 months, and your expected (theoretical) loss was $10,000. But let's say you redeemed $8,000 worth of comps during that time, including freeplay, hotel rooms, food, etc. They subtract that $8,000 from the $10,000, which gives $2,000. Then they divide it by number of days (38), and your AMT is slightly over $50. So basically they've calculated that you make them around $50 per day, and they base your offers upon that. It's a little more complicated than that, but that's a big factor. If they determine that, with your recent and semi-recent play, you are sucking up more comps than you are losing theoretically, then you will stop getting offers.
This is incorrect.
The M in AMT stands for Market (not Marketing) as in locale or market. The Atlantic City Market is Bally's, Harrah's and Caesars. If you gamble at Caesars only, then your ADT will get you Caesars specific offers while you also will get market offers for all three casinos. If you have a high ADT, generally you are considered a possible high value to other markets which is why you will receive good offers for other casinos like Vegas, etc.
Offers are based on your level of play. If you maintain your level of play consistent, the offers do not go down even if you take them all. Remember, offers are not rewards, but incentives to get you to play some more. So if you have offers based on a $500 ADT, and you return and play the same way while taking hotels and free-play, you will continue to get the same offers, because they are based on what your expected loss was and you are maintaining that expected loss.
You only get punished for taking comps when you don't maintain your level of play. They never subtract your comps because you took them and then re-adjust your theo and offers (in that case, no one could ever accept the offers and maintain them -- it would be impossible and all customers would migrate somewhere else after being spoiled temporarily at any given casino.)
Quote: foghornleghornI just checked My TR. The offers just had more Vegas hit the pool. Over 330 now. TV giveaways, cruises, many show tickets, dining, MK, prepaid cards and so on. But none from the dominant property.
this may be a result of their switchover from snailmail to email. your offers from the dominant property may be accidentally blocked. its happened to me before. just call your host
Quote: foghornleghornNote here that offers are gone off of my TR page. Other offers from other casinos are on my TR page. 277 of them. Last night I got the email for the TR email bonus. It was for 10,000 tier. Stated it would post by July 15....wow... That seems like a long time. Point there is email works. Just nothing from dominant property. Again at My TR for offers there is nothing. The property is not even on the list of properties.
I only got 1k bonus tier credits :(
but then again, I'm just base diamond
Quote: foghornleghornI just checked My TR. The offers just had more Vegas hit the pool. Over 330 now. TV giveaways, cruises, many show tickets, dining, MK, prepaid cards and so on. But none from the dominant property.
This happened to me at my home property in Bossier City last year. I had no offers (no hotel, food, freeplay, invitation to events etc) at all there and am also 7 stars. I talked to my host and he said he really didn't know why and my ADT had remained about the same. We decided to go over for one night and I talked to the slot marketing director and she basically told me that I had been overcomped and it would take a while to catch up. This was in like August and she said by October it should be back to normal.
Granted, I did play a few less hours but I think the main problem was that each time I went over - I got another room or two for friends and they didn't play at all. I also got concert tickets for 6 during that time and charged meals to room and they comped it.
I started getting my offers back in October and I learned my lesson - no more taking people over that do not contribute.
Quote: foghornleghornNote here that offers are gone off of my TR page. Other offers from other casinos are on my TR page. 277 of them. Last night I got the email for the TR email bonus. It was for 10,000 tier. Stated it would post by July 15....wow... That seems like a long time. Point there is email works. Just nothing from dominant property. Again at My TR for offers there is nothing. The property is not even on the list of properties.
I also only got the 1K tier bonus. Clicking on an offer that is indicated as "new" to my account gave me a sold out for every night for the next 3 months at that property; a slightly older offer to the same property gave me comp nights for every night save one in that same 3 month period. I think their software might be on the fritz.
Quote: kankan53This happened to me at my home property in Bossier City last year. I had no offers (no hotel, food, freeplay, invitation to events etc) at all there and am also 7 stars. I talked to my host and he said he really didn't know why and my ADT had remained about the same. We decided to go over for one night and I talked to the slot marketing director and she basically told me that I had been overcomped and it would take a while to catch up. This was in like August and she said by October it should be back to normal.
Granted, I did play a few less hours but I think the main problem was that each time I went over - I got another room or two for friends and they didn't play at all. I also got concert tickets for 6 during that time and charged meals to room and they comped it.
I started getting my offers back in October and I learned my lesson - no more taking people over that do not contribute.
Well I didn't do that. I usually turned back food money that was put on the room. Also did not go and pickup any silly gift. Also did not usually ask for any show tickets even though they were offered in the marketing program. If not a complete computer screw up. Then what ? Punishment for playing at other properties ?
I have had a call in to the marketing director since early April. Two times even. No return yet. The host knows even less than I do. Too many new ones around. had 3 in past year. They should have kept with an old one.
If you were overcomped, what was MDW rating ?
Quote: beachbumbabsI also only got the 1K tier bonus. Clicking on an offer that is indicated as "new" to my account gave me a sold out for every night for the next 3 months at that property; a slightly older offer to the same property gave me comp nights for every night save one in that same 3 month period. I think their software might be on the fritz.
Try clicking on the pictures for different room types. When trying to book online, I also run into that issue quite a bit, especially at the Flamingo where the 1st choice on the list always shows not available or COMP as opposed to the orange "offer" selection.
Quote: beachbumbabsI also only got the 1K tier bonus. Clicking on an offer that is indicated as "new" to my account gave me a sold out for every night for the next 3 months at that property; a slightly older offer to the same property gave me comp nights for every night save one in that same 3 month period. I think their software might be on the fritz.
I have seen that happen as well. I believe each offer code has a limited number of people that can claim it. Even if it is for the same rooms at the same property on the same nights, the offer code was different and the cap for that offer had not been met yet.
I know of one casino that while doing this is transparent about the restriction (their offers will say "limited to first two thousand" or some such warning that you aren't guaranteed the offer if you aren't fast to book) but CET has no such warning and it leads to plenty of disappointed customers as a result.
I've had emails and conversations with other players about being dropped out. All at first glance seem to be Horseshoe related. A glitch, a hack attack ?
The market rep said both accounts (7 and D) should be good again with June offers. Also confirmed that LOCALS get less than out of town players for the same play.
What is considered LOCAL ?
Age.... I never considered that as a criterion. It sure could be. Even being retired I more responsibilities than to spend much time in the casino. Some sure do. Retired or not.
Not sure if you were serious if so im surprised no one jumped on that.Quote: teddysYou can never count on CET offers. My ADT is shot to pieces and probably beyond all rehabilitation. I am in the "taking" phase now. Anybody want a room for the Pacquaio fight weekend? :P
I checked EBay and some of these have sold there for $110 - 140..
Heh, I just checked eBay and some of the listings specifically say they are from the Caesars' gift giveaway...lol.Quote: foghornleghornGot the gift as you describe. Had a dinner with the event. 10 people got drawn for free play.
I checked EBay and some of these have sold there for $110 - 140..
The bid is up to $103 so at least the value is still holding strong. We'll see what it sells for.
Quote: foghornleghornGot the gift as you describe. Had a dinner with the event. 10 people got drawn for free play.
I checked EBay and some of these have sold there for $110 - 140..
did you have the option to get freeplay instead of the tablet?
for diamonds, I got a crappy tablet. I took the $40 freeplay offer instead
Quote: teddysThe tablet from the Caesars Giveaway went for $125 on eBay.
True, but yours could've sold for only $97 though. :-)
Excellent advice, thank you.Quote: mikes0805Hey Teddy S; I had a similar issue as my dominant property changed without my knowledge. I contacted the manger of National Casino Marketing and let her know and she is going to hold on to mine until my next trip. Try to reach out like I did and see what happens, can't hurt.
Quote: tjanos88May I ask a question on the average daily theo. Let's say you have $100 in free play and are playing a 96% vp machine. You hit a $5K jackpot. Continue playing and lose it all so theoretically list $5K. What is your adt for the day. Also, does it matter if you cash out wins. This does not come into play with handpay but let's say you win $1000 5 times. Ie is calculation different if you just keep burning credits vs cash
I think Caesar's keeps changing the formula for ADT, so it is hard for players to figure it. I asked a host a month ago that will usually speak out. At that property they divide whatever you do one day by 3. He said the casino had gone to wanting 3 days of play to get the rating they want now. If you do a 2 day hotel stay. It still gets divided by 3.
At another property, and recent trip there. They will usually tell the ADT. It was 2560 on a 4 day stay ! They have been sending $125 per month free play. Last year it would have been 4-500. It looks pretty grim for the gambler today.
The bankruptcy is taking its toll.
