Hey all,
Just wanted to share something that feels like a total scam. I requested a withdrawal from Betplay on April 6, and by April 7, my account was blocked without warning. They claimed I had multiple accounts, which isn’t true. The crazy part? My friend’s account was also frozen the same day — his balance was $1,250.
The only thing connecting us is maybe using the same Wi-Fi before, but we’re clearly different people with separate accounts. We even offered full KYC to prove it, but Betplay keeps sending vague “you violated the rules” messages and refuses to explain or show proof.
This feels like a scam. They’ve frozen $2,950 between the two of us and won’t even discuss it. Anyone else been scammed or had money held by Betplay like this?
Advice on what to do next would really help.
Quote: Anonymous34Main Topic: On BitcoinTalk - Can't Post Link
Hey all,
Just wanted to share something that feels like a total scam. I requested a withdrawal from Betplay on April 6, and by April 7, my account was blocked without warning. They claimed I had multiple accounts, which isn’t true. The crazy part? My friend’s account was also frozen the same day — his balance was $1,250.
The only thing connecting us is maybe using the same Wi-Fi before, but we’re clearly different people with separate accounts. We even offered full KYC to prove it, but Betplay keeps sending vague “you violated the rules” messages and refuses to explain or show proof.
This feels like a scam. They’ve frozen $2,950 between the two of us and won’t even discuss it. Anyone else been scammed or had money held by Betplay like this?
Advice on what to do next would really help.
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This is exactly why I am against online gambling at Casinos. They can just say stuff without absolutely no proof or evidence like,"You violated the rules by using multiple Accounts, so we will NOT be paying you any money and won't even let you get your deposit back." Scary and concerning stuff! 😱😳😬
Maybe you can send a report to gaming and see if gaming will be in your side? 🤔💡
Quote: Nathan
Maybe you can send a report to gaming and see if gaming will be in your side? 🤔💡
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Betplay is based in Costa Rica. There is no "gaming" to report to.
Similar complaint on LCB:
https://lcb.org/onlinecasinobonusforum/player-complaints/betplay-io-account-blocked-and-deprived-of-funds
Best of luck.