Vegas Crest Slow Pay
June 15th, 2017 at 5:49:38 AM
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The good news is that I’m up over $20,000 with this outfit. The bad news is that getting any money from them has proved very difficult frustrating.
On May 18, I requested a wire transfer of $3000. After having the payout “approved” by accounting on May 23, I was told that the wire would arrive within 7-10 business days. After numerous emails and assurances that my wire had been sent by their processor, I was informed on June 8 that the wire had been returned and my payout cancelled. They suggested that I request a paper check.
Their website says that two business days are required for a paper check approval. I submitted my request for one on June 8th. As of noon on June 13th, I was informed that my request was in Risk Management and they would not be able to get back to me until tomorrow.
Every request on my part is answered by a request to wait for 24 hours and all will be resolved. Unfortunately nothing has been resolved.
They have been very pleasant but that hasn’t resulted me getting the money.
Any suggestions?
On May 18, I requested a wire transfer of $3000. After having the payout “approved” by accounting on May 23, I was told that the wire would arrive within 7-10 business days. After numerous emails and assurances that my wire had been sent by their processor, I was informed on June 8 that the wire had been returned and my payout cancelled. They suggested that I request a paper check.
Their website says that two business days are required for a paper check approval. I submitted my request for one on June 8th. As of noon on June 13th, I was informed that my request was in Risk Management and they would not be able to get back to me until tomorrow.
Every request on my part is answered by a request to wait for 24 hours and all will be resolved. Unfortunately nothing has been resolved.
They have been very pleasant but that hasn’t resulted me getting the money.
Any suggestions?
June 15th, 2017 at 6:01:41 AM
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No. Some questions though. How much of this is any sort of bonus money. What games contributed the most to the 20k? Do you think that if you get 'the Stall' for 3k you have much hope for the remaining 17k? How long you been with them? Why did you choose them over other choices you could have made?Quote: toyotariederguyThe good news is that I’m up over $20,000 with this outfit.
...Any suggestions?
June 15th, 2017 at 6:05:22 AM
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none of this is bonu Is money I played through all required dollars. Blackjack is the only game. I've played since April and put in about $3K. I chose them because they were a recommended site on the Wizard of Odds. I have lost most hope in recovering anything.
And they will no longer allow me to log in.
And they will no longer allow me to log in.
June 15th, 2017 at 7:04:52 AM
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Recommended or advertised?Quote: toyotariederguyI chose them because they were a recommended site on the Wizard of Odds.
I suggest you contact the Wizard directly rather than through a post.
June 15th, 2017 at 8:23:58 AM
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Quote: FleaStiffRecommended or advertised?
I suggest you contact the Wizard directly rather than through a post.
Agreed, if you clicked through the WoO site they will help.
https://wizardofodds.com/online-gambling/casino-reviews/vegas-crest-casino/
June 15th, 2017 at 9:52:48 AM
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i believe that's how I got there. I've sent WOO an email.
Thank you.
Thank you.
June 15th, 2017 at 3:18:18 PM
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Have they verified your account? (KYC)
50-50-90 Rule: Anytime you have a 50-50 chance of getting something right, there is a 90% probability you'll get it wrong
June 15th, 2017 at 3:42:21 PM
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congratulations on turning 3k into a 20k balance.
Have you ever done the same at a bricks and mortar casino?
Have you ever done the same at a bricks and mortar casino?
June 15th, 2017 at 4:30:42 PM
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I wish.
June 15th, 2017 at 6:41:32 PM
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We all know that at a bricks and mortar casino it would take you perhaps two minutes maximum to cash 3k worth of chips and about five minutes maximum to cash out 20k worth of chips plus you would get an offer of a security escort.
I do think an online casino should have greater lattitude to impose delays so they can verify and review your data since they lack all the surveillance film that a "real" casino has and lack all the input from dealers, floors, pits and hosts.
However they are obviously giving you the stall and its like you are constantly being transferred to 'a different department' all of which just give you the same stall.
Perhaps the casino is inadequately funded or has given too much in sign on bonuses. Perhaps too many others did well at BJ and there is something wrong with their software.
Good luck to you and thanks for this thread. It is an important one and its resolution will be significant for ALL users of online casinos. ALL of them.
I do think an online casino should have greater lattitude to impose delays so they can verify and review your data since they lack all the surveillance film that a "real" casino has and lack all the input from dealers, floors, pits and hosts.
However they are obviously giving you the stall and its like you are constantly being transferred to 'a different department' all of which just give you the same stall.
Perhaps the casino is inadequately funded or has given too much in sign on bonuses. Perhaps too many others did well at BJ and there is something wrong with their software.
Good luck to you and thanks for this thread. It is an important one and its resolution will be significant for ALL users of online casinos. ALL of them.
June 15th, 2017 at 7:41:05 PM
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They are hoping you reverse the withdrawal and continue playing. The longer they stall the greater chance you get the itch to play.
50-50-90 Rule: Anytime you have a 50-50 chance of getting something right, there is a 90% probability you'll get it wrong
June 15th, 2017 at 9:35:52 PM
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Quote: vegasThey are hoping you reverse the withdrawal and continue playing. The longer they stall the greater chance you get the itch to play.
Quote: toyotariederguy
And they will no longer allow me to log in.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
June 15th, 2017 at 9:52:33 PM
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Can't log in, polite run around, I'd just go Liam Neeson on them if I had a particular set of skills. Is it in risk management because they're suspicious of you or because they're trying to figure out how valuable you are and if they can stiff you. I'd like to know if there is one country you can count on that really regulates with the player in mind and can be counted on, not like Nigeria.
I am a robot.
June 16th, 2017 at 3:47:38 AM
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They won't even let me log in any more, much less play.
June 16th, 2017 at 6:58:44 AM
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please start a complaint at https://latestcasinobonuses.com/onlinecasinobonusforum/player-complaints
Provide all the complaint details ( any private info would be exchanged via PM with one of our Mods in charge )
Provide all the complaint details ( any private info would be exchanged via PM with one of our Mods in charge )
"All it takes for evil to prevail is for good people to do nothing "
