RESOLVED - Club World Casino Kinda Shady (?) - Anyone Able to Withdraw winnings?

I managed to win $100 at Club World, but wasn't able to withdraw it to my card because the bank is on their blacklist (per their customer service). I had zero problems depositing with the same card, so I'm pretty frustrated. If they can TAKE my money from this card, they should be able to give it back...or at least, if it's just not possible for some reason, they should warn you on deposit that you won't be able to withdraw your winnings.

So I gave in and gambled again, hoping to reach their $350 minimum for a withdrawal by check. I ended up winning $500, and now I'm hesitant to cash out because of my previous experience, and because they warn that their checks can't be deposited electronically--they MUST be deposited at a teller. Problem is, my bank is online-only. I'm going to have to open an account at a local bank just to deposit my check. On top of that, the cashout screen asks for the name of your bank, so I'm wondering if the checks are somehow bank-specific.

So...has anyone had success depositing a check from Club World? Am I going to have a problem opening a bank account and having my one and only deposit be from a shady source? (I'm in the US, by the way.)

Quote: perpetuity

I managed to win $100 at Club World, but wasn't able to withdraw it to my card because the bank is on their blacklist (per their customer service). I had zero problems depositing with the same card, so I'm pretty frustrated. If they can TAKE my money from this card, they should be able to give it back...or at least, if it's just not possible for some reason, they should warn you on deposit that you won't be able to withdraw your winnings.

So I gave in and gambled again, hoping to reach their $350 minimum for a withdrawal by check. I ended up winning $500, and now I'm hesitant to cash out because of my previous experience, and because they warn that their checks can't be deposited electronically--they MUST be deposited at a teller. Problem is, my bank is online-only. I'm going to have to open an account at a local bank just to deposit my check. On top of that, the cashout screen asks for the name of your bank, so I'm wondering if the checks are somehow bank-specific.

So...has anyone had success depositing a check from Club World? Am I going to have a problem opening a bank account and having my one and only deposit be from a shady source? (I'm in the US, by the way.)

Try a check cashing service. Tell them they can hold the check till it clears(probably need to talk to the manager). If you don't mind telling them a little white lie, tell them it's a payroll check from online work or something. They charge less for payroll checks compared to something like a rebate check. Look up the cash checking places fee politics before you claim what the check was issued for.
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What bank does online banking only? How does that work?

Club World's disclaimer also specifically mentions check cashing places as not an option. "IMPORTANT NOTIFICATION - Under no circumstances can you deposit your check automatically (through an ATM machine, on-line, or check cashing center) as these checks will only clear when deposited manually with a teller. When going to collect and/ or deposit your money any mention that the funds are gambling related may prevent the money from being available. If asked, please confirm the funds as being a personal transfer. For any checks under $750 there will be $25 processing fee."

The bank is Simple. I've actually been really happy with them, and I've always done as much banking as possible online anyway, so this is only the second time I've ever been inconvenienced by not having access to a branch. The other time was when I sold a bunch of furniture on Craigslist and couldn't deposit the cash--had to buy a money order to make the deposit.

Just wanted to leave an update here, as this issue is still ongoing.

I opened up an account at a new bank and tried to withdraw funds using my new debit card. I was then told that I couldn't withdraw until I had made 2 deposits with that card (which the customer support person then amended to 1, saying they'd made a typo).

I'm still trying to decide what to do. I'd prefer to withdraw via credit card since there's a $25 fee for a check, but I'm pretty wary of giving them even MORE money when they've already proven less than helpful when I try to get that money back.

Quote: perpetuity

Just wanted to leave an update here, as this issue is still ongoing.

I opened up an account at a new bank and tried to withdraw funds using my new debit card. I was then told that I couldn't withdraw until I had made 2 deposits with that card (which the customer support person then amended to 1, saying they'd made a typo).

I'm still trying to decide what to do. I'd prefer to withdraw via credit card since there's a $25 fee for a check, but I'm pretty wary of giving them even MORE money when they've already proven less than helpful when I try to get that money back.

If this is a bank in the USA, I would advise closing the acct if there is a $25 check fee? Really? $25? How much do they charge to close an acct? 90%?

Mr wolf- there are online only bank. More then a few different ones

Quote: TwoFeathersATL

If this is a bank in the USA, I would advise closing the acct if there is a $25 check fee? Really? $25? How much do they charge to close an acct? 90%?

The $25 fee is charged by Club World Casinos, not my bank--I pasted the relevant verbiage from their terms above.

Club world is very shady. They will demand phone number from you.

If you give them your real phone number, they will harass call you with promotions even if it's 2am in the morning.

If you don't, they'll say you failed the verification by providing fake phone number, and deny any win and payout to you.


I personally don't have any experience with them. All I said so far are from reading many casino review sites.

I have been gambling at Club World for several years and have experienced few problems. There was a period when withdrawals were a little slow, but that was a while back. Club World checks are drawn on Canadian Banks (in US dollars) and thus lack the nine digit bank routing code required for ATM, photo and other automated processing systems. A teller will enter the needed routing info manually. Most check cashing services will not process non-US checks because of the cost of clearing.

I have never been asked for a telephone number. Perhaps that is a new requirement. I did receive intrusive calls for Las Vegas USA until I blocked them.

I have used courier check, and direct deposit for a number of transactions. Withdrawals are approved about once a week and check or funds arrive within three days after approval.

I won't offer advice on whether or no you should make a second deposit. It's your money!

Good Luck

Doc

Just wanted to post an update to say that this situation has been resolved to my satisfaction. After I contacted Wizard of Odds (since that was where I'd heard about Club World), a manager from Club World contacted me and answered my remaining questions. I made an additional deposit, and was then able to withdraw the funds to my new card.

Part of my initial complaint still stands: it's very frustrating that they'll accept funds readily from cards that they have blacklisted for withdrawals. Especially since you can't make a withdrawal to a new card without depositing with it first.

Even though I had to open a new bank account to do it, I have received my winnings, and the Club World representatives were courteous throughout the process.