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Is the Casino Responsible...

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February 5th, 2012 at 9:47:25 AM permalink
gambler
Member since: Jan 11, 2010
Threads: 111
Posts: 480
A player wins and cashes out for $10,000 at a craps table. As they are walking from the table to the cashier's cage to redeem their chips and get their cash, they get robbed. Everything is caught on video tape and the thieves have no affiliation with the victim.

Is the casino responsible for the money lost while in the casino? Does the patron/victim have any rights or recourse in this situation?
February 5th, 2012 at 11:53:23 AM permalink
DJTeddyBear
Member since: Nov 2, 2009
Threads: 105
Posts: 5714
I don't think the casino is responsible.

However, that opinion changes if the player asked for a security escort.

But even then, I'm not totally sure.
Superstitions are silly, childish, irrational rituals, born out of fear of the unknown. But how much does it cost to knock on wood?
February 5th, 2012 at 11:57:55 AM permalink
sunrise089
Member since: Jul 12, 2010
Threads: 5
Posts: 174
Quote: DJTeddyBear
I don't think the casino is responsible.

However, that opinion changes if the player asked for a security escort.

But even then, I'm not totally sure.
I'd assume this is a simple negligence tort case versus the casino. The question is what sort of duty to protect the player did the casino have, if any, and how did it perform that duty.
February 5th, 2012 at 11:59:12 AM permalink
MathExtremist
Member since: Aug 31, 2010
Threads: 46
Posts: 2518
Did this actually happen? If so, you should be talking to an attorney, not random people on an internet forum. IANAL, but I don't see how the casino is responsible. For example, if someone lifted your wallet while you were leaning over the craps table to pick up your come bet winnings, I don't think anyone could fault the casino for that. So is there a difference in casino responsibility depending on where you are on the casino floor when you get robbed?
"In my own case, when it seemed to me after a long illness that death was close at hand, I found no little solace in playing constantly at dice." -- Girolamo Cardano, 1563
February 5th, 2012 at 12:01:50 PM permalink
FleaStiff
Member since: Oct 19, 2009
Threads: 75
Posts: 4820
Quote: DJTeddyBear
However, that opinion changes if the player asked for a security escort.
They would probably offer the security escort right away. Premises liability is a strange area of the law and decisions might turn on the number of on-floor robberies, lighting, security guard numbers, etc.

Its likely the player would be on his own if he makes a stink.
February 5th, 2012 at 5:07:20 PM permalink
gambler
Member since: Jan 11, 2010
Threads: 111
Posts: 480
The reason I brought this question up is because a similar situation did happen to one of my friends. My friend, who is a relative high roller, had cashed out from a craps table at a major Las Vegas casino, and on his way to the cage got bumped by a "drunk" person. As it turned out, the "drunk" was part of a team, and while the drunk was apologizing profusely, someone else snuck up and stole close to $10K in chips from my friend. All of this was caught on video tape.

Obviously my friend was unhappy with the situation and brought it to the attention of security, his host, and the casino staff. After reviewing the tape, the General Manager actually gave him $10K in chips and his host upgraded him to a larger suite. He is always RFB'd so that wasn't an issue. Don't know if the crooks were caught. My friend tends to be polite but firm, which I think worked in his favor.

I think the host and GM handled this situation correctly in this situation. However, we were talking and I was curious to find out if this was the norm or a special circumstance.
February 5th, 2012 at 5:32:11 PM permalink
DJTeddyBear
Member since: Nov 2, 2009
Threads: 105
Posts: 5714
Now that we know more of the story, he got what he got more because of who he is and how the casino wants to keep him happy. I mean if he would have asked for a $10k loss rebate, would he get it? Maybe not. But this was different and on camera.
Superstitions are silly, childish, irrational rituals, born out of fear of the unknown. But how much does it cost to knock on wood?
February 5th, 2012 at 8:04:10 PM permalink
mrjjj
Member since: Sep 4, 2010
Threads: 62
Posts: 1304
I think it might be per situation or per casino. I had a lady sitting next to me with a stack of greens (nothing near 10K) and a guy walked up, grabbed a handful and ran out the door, he was not caught (at least not that night). The casino gave back what was taken from her, around $400. Did they HAVE TO do that?
I have no idea.

Ken
If I agreed with you, we'd both be wrong. Playing at the casino doesn't make you a pro any more than standing in a garage makes you a car. I prefer to be hated for telling the truth, than loved for telling a lie. No person has yet convinced me that their way of playing roulette is better than my way. Winners have simply formed the habit of doing things roulette AP players don't like to do. I'm sure AP (roulette) worked just fine back in 1923. Gambler's Fallacy is a term coined by unsuccessful gamblers to validate their reasons for losing. 5.26%, so what?......I get taxed everyday. Believe those who are seeking the truth. Doubt those who find it. Don't play/study roulette for a TOTAL of 9 hours in your lifetime and then preach that a person can not do 'well' with it. Also, don't let the '2+2 will never equal 5' crowd bring you down. TRIAL & ERROR guys, I can't say it enough! When you're finished changing, you're finished.
February 7th, 2012 at 1:40:38 PM permalink
teddys
Member since: Nov 14, 2009
Threads: 100
Posts: 2723
That's interesting. I got a $35 slot ticket stolen from me at the Tuscany (I dropped it by my machine), and they verified the cashout at a nearby redemption machine (not by me). They didn't even come close to offering to refund my money. "If we refunded everyone's money ... blah, blah, blah." I guess it all depends on how much of a high roller you are.
"If you can make one heap of all your winnings / And risk it on one turn of pitch-and-toss / And lose, and start again at your beginnings / And never breathe a word about your loss..." -Rudyard Kipling
February 7th, 2012 at 7:12:37 PM permalink
robsanchez
Member since: Jan 15, 2012
Threads: 0
Posts: 5
Well it really depends on how you look at it. But in the long run, it is up to you that make things work out well in this one. I just hope that you might see who's the more responsible ones in this one.
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