CET: more fun changes!

Looks like Seven Stars still requires 150k TC, but is invite only and player is in good standing. I'm hoping this just means as long as I don't have any problems (like not paying markers or no 86's or BO's) that I'm good to go. Hopefully it doesn't require some monetary loss figure. Any idea on how that works?

And the new diamond card, looks ugly as sh*t. At least whatever showed up in the corner when I logged in to totalrewards.com to check my offers. Eww.

Sounds like they are planning to make it easier to give the proverbial BOZ, I mean F. You to players who don't play much slots and whose Theo doesn't match up with actual. Probably would help to get in good with your host, I hate dealing with those d-bags though.

One big problem with cet is their non free play free crap offers are so restricted in pickup times. They are giving away tablets and all sorts of junk, but you must pick them up during your second day unless the moon is out or too many 7s show up at the craps table.

Quote: mcallister3200

Sounds like they are planning to make it easier to give the proverbial BOZ, I mean F. You to players who don't play much slots and whose Theo doesn't match up with actual. Probably would help to get in good with your host, I hate dealing with those d-bags though.

What do you have against hosts? I have found most hosts to be on the side of the players, even AP's. Usually if there's a problem they will go to bat for you. It's only when management tells them to no comp you or whatever that they tighten up.

Quote: AxelWolf

What do you have against hosts? I have found most hosts to be on the side of the players, even AP's. Usually if there's a problem they will go to bat for you. It's only when management tells them to no comp you or whatever that they tighten up.

I agree with Axel. Most hosts are compensated on a percentage of the theo of their players. They want as many players possible.

I have a host (I think?) at several CET properties I've played at, like 3 or 4 places. I'd get an email from a host saying they are my new host at XXYZZ casino. Although, I am still a lowly diamond member. But I heard (or was under the impression) that the big-players get a national host [or something like that], and they just have ONE host for all of the casinos they play at. So for example, if I wanted to plan a trip to NOLA, I'd contact my 'national host' and he'd set it up for me, even though he doesn't work at NOLA. Or are national hosts just reserved for the super big whales that earn 50K+ TC's per trip? Or is this 'national host' thing/concept just some imaginary thing I've somehow mis-identified?

Also, what's the purpose of getting good with the hosts? How do you even do that? I'm usually not interested in stuff like show tickets, concerts, suites, or other crap like that. Mostly/primarily just monetary rewards (free-play, gift cards, possibly travel reimbursements). I know others like all that free "other" stuff, but not me.



PS: I especially don't like the "invite only" BS on this kinda stuff (for 7-star requirement now). It's like the damn VIP parking pass at The Palms. I've been Hall Of Famer for forever now....but they won't give me a parking pass!! It's "invite only". WTF!!

I don't really like the "what have you done for me lately, more more more" attitude I perceive anytime you're not making a large play.

Part of it also comes from playing primarily table games, being unexpectedly approached from behind or the side by a suit is always an uneasy feeling. Hosts who I don't know, and I never want a host playing table games, scare the crap out of me. If you dare choose to play table games unrated at what might attract hosts attention, the treatment by hosts can be reasonably described as harassment.

I also just don't really don't put any value on comps unless it's free play or I can convert it to cash, so I really only want to see a host if I have a massive loss. Personally a sstandard room is as good as a suite to me and a $10 club sandwich is just as good as an $80 steakhouse meal, I just don't care about that stuff.

Just seems like hosts are a bit of an outdated concept with more being done by the computer. Now they can do some things for you but you can't tell me they're as valuable now as they were 10 years ago. Now they seem to mostly be needed to babysit crybabies.

Quote: RS

I have a host (I think?) at several CET properties I've played at, like 3 or 4 places. I'd get an email from a host saying they are my new host at XXYZZ casino. Although, I am still a lowly diamond member. But I heard (or was under the impression) that the big-players get a national host [or something like that], and they just have ONE host for all of the casinos they play at. So for example, if I wanted to plan a trip to NOLA, I'd contact my 'national host' and he'd set it up for me, even though he doesn't work at NOLA. Or are national hosts just reserved for the super big whales that earn 50K+ TC's per trip? Or is this 'national host' thing/concept just some imaginary thing I've somehow mis-identified?

Also, what's the purpose of getting good with the hosts? How do you even do that? I'm usually not interested in stuff like show tickets, concerts, suites, or other crap like that. Mostly/primarily just monetary rewards (free-play, gift cards, possibly travel reimbursements). I know others like all that free "other" stuff, but not me.



PS: I especially don't like the "invite only" BS on this kinda stuff (for 7-star requirement now). It's like the damn VIP parking pass at The Palms. I've been Hall Of Famer for forever now....but they won't give me a parking pass!! It's "invite only". WTF!!

Palms has easy parking you lazy B

You can have my Rio parking pass if that will make you feel better.

They can't pass out FP like candy. Take the food, limos and whatever they will give you and enjoy it, because one day you will be sitting in your parents basement reaching for your burrito, look back and say, dam I wish I would've done that :)

Quote: AxelWolf

Palms has easy parking you lazy B

You can have my Rio parking pass if that will make you feel better.

They can't pass out FP like candy. Take the food, limos and whatever they will give you and enjoy it, because one day you will be sitting in your parents basement reaching for your burrito, look back and say, dam I wish I would've done that :)

Sometimes (like Friday nights) the Palm's parking is busy!! :(

I got a parking pass at Rio long time ago. Don't use it though, since I don't play there, at least not with any frequency.

And of course they can hand out FP like candy! If only...

And as long as it's a burrito from Chipotle, I'm not complaining.

Quote: RS

And as long as it's a burrito from Chipotle, I'm not complaining.

So long as I'm not running low on Chipotle-a-way undies.

A few comments:

I am and have always been a red-chip player most of the time at most properties. I do play some slots, generally less than $4/spin, usually $2 or less. For whatever reason, CET has insisted I play at a host-worthy level, perhaps because I play so long every day I'm gambling, though I only play maybe 20 days a year max. I have never thought I played enough to have a host, but it's up to them, not me, how they regard me.

My host in LV told me a couple years ago that he is able to provide services at any CET property and actively wants me to go through him. In practice, he has great latitude at all LV CET properties (he got me tickets to ABsinthe at Caesar's while I was at Harrah's, accomodations at Paris several times, other shows and special events regardless of property, and when I mention his name at another LV property he is known and sometimes called, but rarely if ever do I pay for anything); however, he has limited powers at non-LV properties. He can secure rooms, request RFB and provide an entrée to the local host, but beyond that it's up to them whether I have my expenses written off, whether they seek me out while I'm playing to make on-the-spot offers or just chat me up, and especially whether they want to step in if something comes up. So it's available to mini-dolphins like me as well as whales.

I think the invitation-only thing is that there tend to be two types of 7Stars, but there is only 1 threshold in tier points. This was discussed in another thread somewhat, but the first type of 7Star has a huge ADT; they show up 3-10 times per year with a big bankroll and bet purple or higher. They get treated great while they are on property, but they only take up maybe 30 days a year, I would think more typically about 10, of high-dollar meals, suites, and pick and choose their offers to redeem.

The other, probably more common type, are those who gamble green or even red but they're at the casino several times a week all year long, eating in the Diamond Lounge every night (free drinks in most), using every comp they get and redeeming every dime of free play, and grinding along. Their ADT is much lower than the whales, but they're consuming much more employee time, RFB, and tier benefits than was intended in building the 7Stars program. (I'm constantly surprised at how many 7Stars are sitting next to me betting table minimum, but they're almost always at their home casino and well known by everyone there.) There could also be a (hopefully) small subset of these folks who are truly -EV for the casino as loud obnoxious troublemakers or drama queens, AND they're always there (assuming there are some whales who are also troublemakers, but not there often enough to be -EV).

I would guess they took a page from MGM, with their invite-only Noir level, and want to separate those two groups. This keeps them from reducing the 7Stars benefits for the customers they want to encourage, while still keeping the smaller players coming in for what I consider decent Diamond benefits, and restores the exclusivity of the 7Stars designation. A lot of the properties had a whole protocol for how 7Stars were to be treated, with the Floor coming over and fussing over them, everybody anticipating their needs and jumping at the slightest request; I think it simply got too common for people to get to that tier (and subsequently too expensive for CET to honor that level's obligations) and CET's retrenching.

I really wonder about the need for a host with this new Diamond level benefit. NEW! Guaranteed Room with 72 hours notice. I really wonder how they are going to do this. I hope that some LV diamond player would try to use this benefit on May 2, Derby & fight night. Can use see getting a room last minute at Harrah's New Orleans on Mardi Gras. How do you create a room on a sold out night and its not like Diamonds are whales or rare.

Quote: zoobrew

I really wonder about the need for a host with this new Diamond level benefit. NEW! Guaranteed Room with 72 hours notice. I really wonder how they are going to do this. I hope that some LV diamond player would try to use this benefit on May 2, Derby & fight night. Can use see getting a room last minute at Harrah's New Orleans on Mardi Gras. How do you create a room on a sold out night and its not like Diamonds are whales or rare.

I read on one of the 7-stars benefits page of the 48-hours guaranteed room thing. But doesn't apply at all CET properties. Blackout dates apply. I assume big fight nights and other nights (mardi gras in NO? march madness in LV. etc.) would be considered blackout dates.

So basically, guaranteed room for any night that's not super packed. That makes sense. Especially with a 72-hour (3 day) reservation ahead of time.

Also read something that if they can't get you a room at that hotel, they'll get you a room at a neighboring CET property or a nearby hotel [not affiliated with CET].



BBB, interesting. I guess I never read the entire emails I've gotten, but come to think of it, I think one of them said something about being able to help me out anywhere that I go.

I have seen a decent number of players playing green chips ($25-75/hand) at CET properties with 7-stars cards. I don't know how much they get in TCs when they play, but they can't be earning a whole bunch of TCs. So, hopefully (for me, at least), that means they're just trying to get rid of the people who want to grind out the 7-stars by playing every day or several times a week. I try to keep my ADT high and my MDV low....so hopefully once I hit the 150K TCs....they'll invite me. :)

Quote: RS

I read on one of the 7-stars benefits page of the 48-hours guaranteed room thing. But doesn't apply at all CET properties. Blackout dates apply. I assume big fight nights and other nights (mardi gras in NO? march madness in LV. etc.) would be considered blackout dates.

So basically, guaranteed room for any night that's not super packed. That makes sense. Especially with a 72-hour (3 day) reservation ahead of time.

Also read something that if they can't get you a room at that hotel, they'll get you a room at a neighboring CET property or a nearby hotel [not affiliated with CET].

If you look at CET's website for tier benefits they have no qualifications for not honoring this benefit and they have 12 qualifications listed for other benefits. I think you are correct, but again CET marketing doesn't proof read its own materials.

I am just a base level Total Rewards member and it's over a year since I have made it to Vegas but I just got an offer for 3 free nights on Derby weekend. It is good for any property but CP. We are a month away and they may sell out but after the discussions on the forum I was suprised.

Hosts are on the players side the way the car salesman and Timeshare hawker is on the marks side.
I know a major long time LV Host, personally, ( not through business) I can assure you you are a dollar sign to them, they are just great at fooling you.
Try showing up and telling them you are broke, see how many rooms and dinners they "give" you.

Watch any interview with "super host" Steve Cyr... He flat out says it is all about how much money you can make for him.

I laugh at the dopes that go to the casino with wine, booze, ties and other presents for their host..... Guess what.... They re-gift that stuff to other players to reel them in as clients

Quote: Scan

Hosts are on the players side the way the car salesman and Timeshare hawker is on the marks side.
I know a major long time LV Host, personally, ( not through business) I can assure you you are a dollar sign to them, they are just great at fooling you.
Try showing up and telling them you are broke, see how many rooms and dinners they "give" you.

Watch any interview with "super host" Steve Cyr... He flat out says it is all about how much money you can make for him.

I laugh at the dopes that go to the casino with wine, booze, ties and other presents for their host..... Guess what.... They re-gift that stuff to other players to reel them in as clients

Of course it's about the money. When isn't it?

They don't Re gift cash and gift cards.

Hosts are 100% bribable. There's an art to host fluffing and getting what you want.

If you have a good players history you can get comps, broke or not. I have asked for rooms, food and blatantly said, I not gambling this trip, I have other obligations. I still received comps.

Quote: zoobrew

Quote: RS

I read on one of the 7-stars benefits page of the 48-hours guaranteed room thing. But doesn't apply at all CET properties. Blackout dates apply. I assume big fight nights and other nights (mardi gras in NO? march madness in LV. etc.) would be considered blackout dates.

So basically, guaranteed room for any night that's not super packed. That makes sense. Especially with a 72-hour (3 day) reservation ahead of time.

Also read something that if they can't get you a room at that hotel, they'll get you a room at a neighboring CET property or a nearby hotel [not affiliated with CET].

If you look at CET's website for tier benefits they have no qualifications for not honoring this benefit and they have 12 qualifications listed for other benefits. I think you are correct, but again CET marketing doesn't proof read its own materials.

Marketing just proof read their statement because now it has been changed to "NEW! Guaranteed Room with 72 hours notice in Atlantic City and Las Vegas". I can see them finding rooms in AC & LV, especially the lower tier hotels/rooms.

Quote: zoobrew

Marketing just proof read their statement because now it has been changed to "NEW! Guaranteed Room with 72 hours notice in Atlantic City and Las Vegas". I can see them finding rooms in AC & LV, especially the lower tier hotels/rooms.

I think they could find rooms anytime they want. You must realize that it doesn't say the rooms are comped. I bet at $10,000 a night there is a room available in the hotel.

Quote: AxelWolf

Of course it's about the money. When isn't it?

They don't Re gift cash and gift cards.

Hosts are 100% bribable. There's an art to host fluffing and getting what you want.

If you have a good players history you can get comps, broke or not. I have asked for rooms, food and blatantly said, I not gambling this trip, I have other obligations. I still received comps.

Host fluffing. Still laughing. That is the perfect phrase for it!

I did the same thing this last trip; warned them that I would be busy and not gambling much, asked if I could stay anyway. They picked up the whole bill as usual.

BTW, new program says all resort fees waived for Diamond and 7Stars. Platinum column conspicuously UNchecked on that one.

NCL cruise is showing as only 7Star, but I just got another free cruise offer last week (3 since New Year's) as Diamond, so maybe they pick and choose rather than guarantee it.

Tried to use my 2015 Diamond Celebration Monday; turned out it wasn't good until April 1, and we left the 31st. Who knew?

I would say that, if they offer you a host, you should definitely take them up on it. The host can adjust dates the computer names for promotions you want, extend dates, find you tickets to unadvertised offers you qualify for, make sure you collect all your benefits (you may have missed a mailing or something), and do many other little niceties. The 1-800 number CSP has almost no latitude, and the internet res system has none; hosts have a lot.

As to the Winter Tier bonus thing (ended 3/31), the tier credits are to be awarded on April 15th, so I think people will want to check their accounts if they played the 1st 3 months of this year and make sure their account got credited.

Every host is different but what I've found is that the BEST host's are the one's who comp heavy on the front end as opposed to reviewing play at the end of a trip.