Need a second opinion

I have found a game which I play frequently play and I know it like the back of my hand. There is a bug in the user interface that does anything but give me an advantage.

The bug causes me to max bet.

Now because of this bug I have to make sure my mouse is not anywhere near the chips when the round starts. I know this and it’s almost second nature to drag my mouse off of the screen before the chips appear.

Last night I spun up 16 dollars to 200 on a slot machine and then took to the blackjack game.

Hours later of playing and I’m up to over 550.

I forget to move my mouse when the chips appear from the lower right part of the window it max bets me and I click bet .

I’m devastated because the hand played out where I hit to a 5 card 19 and dealer had 20 to begin with.

Lost it all in an instant.

Gaming has already said they know it was a misclick based on my play and my average bet but won’t refund based on the fact that it wasn’t a problem with the game and another reason I can’t think of right now.

They gave me 54 bonus dollars idk if I should accept it or use it

Quote: heatmap

They gave me 54 bonus dollars idk if I should accept it or use it

Take the money and don't play that game anymore.

Quote: DRich

Quote: heatmap

They gave me 54 bonus dollars idk if I should accept it or use it

Take the money and don't play that game anymore.
link to original post

figured thanks

Quote: heatmap

I have found a game which I play frequently play and I know it like the back of my hand. There is a bug in the user interface that does anything but give me an advantage.

The bug causes me to max bet.

Now because of this bug I have to make sure my mouse is not anywhere near the chips when the round starts. I know this and it’s almost second nature to drag my mouse off of the screen before the chips appear.

Last night I spun up 16 dollars to 200 on a slot machine and then took to the blackjack game.

Hours later of playing and I’m up to over 550.

I forget to move my mouse when the chips appear from the lower right part of the window it max bets me and I click bet .

I’m devastated because the hand played out where I hit to a 5 card 19 and dealer had 20 to begin with.

Lost it all in an instant.

Gaming has already said they know it was a misclick based on my play and my average bet but won’t refund based on the fact that it wasn’t a problem with the game and another reason I can’t think of right now.

They gave me 54 bonus dollars idk if I should accept it or use it
link to original post

If they will give you a free $54 (without any rollover or funny terms to cash out) when you lose, it sounds like an advantage to me.

How did they come up with 54 bucks?

He has an expectation loss of over 500 though. He took 16 to 550 then lost the whole 550 due to the misclick. Even if you consider only the expectation loss from the blackjack alone, still over 300.

He will probably end up ahead though, beyond the initial 16 I mean, whether he plays or not with the 54 (assuming you may just withdraw "bonus" dollars without play?).

Quote: AxelWolf

Quote: heatmap

I have found a game which I play frequently play and I know it like the back of my hand. There is a bug in the user interface that does anything but give me an advantage.

The bug causes me to max bet.

Now because of this bug I have to make sure my mouse is not anywhere near the chips when the round starts. I know this and it’s almost second nature to drag my mouse off of the screen before the chips appear.

Last night I spun up 16 dollars to 200 on a slot machine and then took to the blackjack game.

Hours later of playing and I’m up to over 550.

I forget to move my mouse when the chips appear from the lower right part of the window it max bets me and I click bet .

I’m devastated because the hand played out where I hit to a 5 card 19 and dealer had 20 to begin with.

Lost it all in an instant.

Gaming has already said they know it was a misclick based on my play and my average bet but won’t refund based on the fact that it wasn’t a problem with the game and another reason I can’t think of right now.

They gave me 54 bonus dollars idk if I should accept it or use it
link to original post

If they will give you a free $54 (without any rollover or funny terms to cash out) when you lose, it sounds like an advantage to me.

How did they come up with 54 bucks?
link to original post

my bet was around 550 im assuming a 10% rebate in a way

Quote: MDawg

He will probably end up ahead though, beyond the initial 16 I mean, whether he plays or not with the 54 (assuming you may just withdraw "bonus" dollars without play?).
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i wish

Quote: MDawg

He has an expectation loss of over 500 though. He took 16 to 550 then lost the whole 550 due to the misclick. Even if you consider only the expectation loss from the blackjack alone, still over 300.

He will probably end up ahead though, beyond the initial 16 I mean, whether he plays or not with the 54 (assuming you may just withdraw "bonus" dollars without play?).
link to original post

LOL WTF? How do you get a $300 expected loss? This isn't even in the ballpark, I thought you claimed to make advantage plays?

I don't know what BJ rules he is dealing with so I can't tell you exactly what his expected loss is, but even if he playing a terrible 3% HA(I highly doubt it, I bet it's less than 1%) his expected loss would be about $16.50. per hand

A 10% loss rebate on blackjack is clearly +EV if done correctly.

Obviously, this isn't really a play given the limits and all the BS you have to deal with.

Quote: AxelWolf

Quote: MDawg

He has an expectation loss of over 500 though. He took 16 to 550 then lost the whole 550 due to the misclick. Even if you consider only the expectation loss from the blackjack alone, still over 300.

He will probably end up ahead though, beyond the initial 16 I mean, whether he plays or not with the 54 (assuming you may just withdraw "bonus" dollars without play?).
link to original post

LOL WTF? How do you get a $300 expected loss? This isn't even in the ballpark, I thought you claimed to make advantage plays?

I don't know what BJ rules he is dealing with so I can't tell you exactly what his expected loss is, but even if he playing a terrible 3% HA(I highly doubt it, I bet it's less than 1%) his expected loss would be about $16.50. per hand

A 10% loss rebate on blackjack is clearly +EV if done correctly.

Obviously, this isn't really a play given the limits and all the BS you have to deal with.
link to original post

its a 4 deck - stay on soft 17 - split to only two cards - pays 3:2

Quote: heatmap

Quote: AxelWolf

Quote: MDawg

He has an expectation loss of over 500 though. He took 16 to 550 then lost the whole 550 due to the misclick. Even if you consider only the expectation loss from the blackjack alone, still over 300.

He will probably end up ahead though, beyond the initial 16 I mean, whether he plays or not with the 54 (assuming you may just withdraw "bonus" dollars without play?).
link to original post

LOL WTF? How do you get a $300 expected loss? This isn't even in the ballpark, I thought you claimed to make advantage plays?

I don't know what BJ rules he is dealing with so I can't tell you exactly what his expected loss is, but even if he playing a terrible 3% HA(I highly doubt it, I bet it's less than 1%) his expected loss would be about $16.50. per hand

A 10% loss rebate on blackjack is clearly +EV if done correctly.

Obviously, this isn't really a play given the limits and all the BS you have to deal with.
link to original post

its a 4 deck - stay on soft 17 - split to only two cards - pays 3:2
link to original post

Double any 2?

Quote: AxelWolf

Quote: heatmap

Quote: AxelWolf

Quote: MDawg

He has an expectation loss of over 500 though. He took 16 to 550 then lost the whole 550 due to the misclick. Even if you consider only the expectation loss from the blackjack alone, still over 300.

He will probably end up ahead though, beyond the initial 16 I mean, whether he plays or not with the 54 (assuming you may just withdraw "bonus" dollars without play?).
link to original post

LOL WTF? How do you get a $300 expected loss? This isn't even in the ballpark, I thought you claimed to make advantage plays?

I don't know what BJ rules he is dealing with so I can't tell you exactly what his expected loss is, but even if he playing a terrible 3% HA(I highly doubt it, I bet it's less than 1%) his expected loss would be about $16.50. per hand

A 10% loss rebate on blackjack is clearly +EV if done correctly.

Obviously, this isn't really a play given the limits and all the BS you have to deal with.
link to original post

its a 4 deck - stay on soft 17 - split to only two cards - pays 3:2
link to original post

Double any 2?
link to original post

yes

Quote: heatmap

Quote: AxelWolf

Quote: heatmap

Quote: AxelWolf

Quote: MDawg

He has an expectation loss of over 500 though. He took 16 to 550 then lost the whole 550 due to the misclick. Even if you consider only the expectation loss from the blackjack alone, still over 300.

He will probably end up ahead though, beyond the initial 16 I mean, whether he plays or not with the 54 (assuming you may just withdraw "bonus" dollars without play?).
link to original post

LOL WTF? How do you get a $300 expected loss? This isn't even in the ballpark, I thought you claimed to make advantage plays?

I don't know what BJ rules he is dealing with so I can't tell you exactly what his expected loss is, but even if he playing a terrible 3% HA(I highly doubt it, I bet it's less than 1%) his expected loss would be about $16.50. per hand

A 10% loss rebate on blackjack is clearly +EV if done correctly.

Obviously, this isn't really a play given the limits and all the BS you have to deal with.
link to original post

its a 4 deck - stay on soft 17 - split to only two cards - pays 3:2
link to original post

Double any 2?
link to original post

yes
link to original post

oh god i should mention its a digital csm based (99% certain)

Quote: DRich

Take the money and don't play that game anymore.
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I agree.

If a casino was known to accept the "I made a mistake" excuse, they would get hit by shot takers right and left. You see it in Vegas all the time.

Quote: AxelWolf

Quote: MDawg

He has an expectation loss of over 500 though. He took 16 to 550 then lost the whole 550 due to the misclick. Even if you consider only the expectation loss from the blackjack alone, still over 300.

He will probably end up ahead though, beyond the initial 16 I mean, whether he plays or not with the 54 (assuming you may just withdraw "bonus" dollars without play?).
link to original post

LOL WTF? How do you get a $300 expected loss? This isn't even in the ballpark, I thought you claimed to make advantage plays?

I don't know what BJ rules he is dealing with so I can't tell you exactly what his expected loss is, but even if he playing a terrible 3% HA(I highly doubt it, I bet it's less than 1%) his expected loss would be about $16.50. per hand

A 10% loss rebate on blackjack is clearly +EV if done correctly.

Obviously, this isn't really a play given the limits and all the BS you have to deal with.
link to original post

Expectation loss is a contract or business term that refers to what he lost, the profits he would have expected to receive had things gone the way they should have.

In this case his expectation loss was 534 because he started at 16, went to 550, and then lost it all.

His expectation loss at blackjack alone was 350, because he started blackjack with 200, took it to 550, and then lost it all.

Think of it as "loss of expectation" if that makes more sense.

Heatmap I presume understood what I was saying, because he Thanked me for my post. You on the other hand...

What you're talking about is different. Calculating expected loss here is not so relevant to the discussion, because it isn't expected to be much off a mere $54., so the fact that you even brought it up is interesting.
Well, the real difference, is, that I understand what you are saying because you are referring to something entirely different not "expectation loss" but "expected loss" but you don't understand what I am saying, which is about par for the course and why you frequently are off target with comments about my posts. 😇

i have to apologize to all of you who told me to stay away and i didnt

but this time it worked out for me

i was in a deep conversation with my SO and the bug happened to me again while i was playing

another 500 dollar bet and this time i won

started the day -60 and won a tourney for 400

got a 20$ bonus and did my thing

ran the 20 up to 150

total is 550 for the day

then i bet 500 accidentally and actually won the bet

got my original accidental bet back so it evens out

Quote: heatmap

I have found a game which I play frequently play and I know it like the back of my hand. There is a bug in the user interface that does anything but give me an advantage.

The bug causes me to max bet.

Now because of this bug I have to make sure my mouse is not anywhere near the chips when the round starts. I know this and it’s almost second nature to drag my mouse off of the screen before the chips appear.

Last night I spun up 16 dollars to 200 on a slot machine and then took to the blackjack game.

Hours later of playing and I’m up to over 550.

I forget to move my mouse when the chips appear from the lower right part of the window it max bets me and I click bet .

I’m devastated because the hand played out where I hit to a 5 card 19 and dealer had 20 to begin with.

Lost it all in an instant.

Gaming has already said they know it was a misclick based on my play and my average bet but won’t refund based on the fact that it wasn’t a problem with the game and another reason I can’t think of right now.

They gave me 54 bonus dollars idk if I should accept it or use it
link to original post

You chose to play the game after you knew of the issue and didn't report it until it affected you negatively. Why not report it immediately to maybe help other people ss well as save yourself a problem you knew could happen?


ZCore13

Hey there,

I can understand your frustration with the bug in the game's user interface. It's unfortunate that it caused you to accidentally max bet and lose all your winnings in an instant. It's good to hear that the gaming support acknowledged it as a misclick, but it's a shame they won't refund you based on the game not being at fault. As for the bonus dollars they offered, it's ultimately up to you whether you accept them or use them. You could weigh the pros and cons and decide what feels right for you. Good luck!