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Nashley428
Nashley428
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Joined: Feb 2, 2019
February 2nd, 2019 at 2:54:48 PM permalink
I was playing at and had built up about 4,500 in winnings. As I was playing on enchanted garden 2 I literally watched the dollar amount change from 4,400 to 50.


What the hell is this all about and why has this Happened.
How do I get those dollars back?
What options do I have if they don’t work with me?
DRich
DRich
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Joined: Jul 6, 2012
February 2nd, 2019 at 2:57:08 PM permalink
Quote: Nashley428

I was playing at and had built up about 4,500 in winnings. As I was playing on enchanted garden 2 I literally watched the dollar amount change from 4,400 to 50.


What the hell is this all about and why has this Happened.
How do I get those dollars back?
What options do I have if they don’t work with me?



It may have been 4400 pennies and you switched the credit display to dollars.
At my age, a "Life In Prison" sentence is not much of a deterrent.
Nathan
Nathan 
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Joined: Sep 2, 2016
February 2nd, 2019 at 3:01:23 PM permalink
Quote: Nashley428

I was playing at and had built up about 4,500 in winnings. As I was playing on enchanted garden 2 I literally watched the dollar amount change from 4,400 to 50.


What the hell is this all about and why has this Happened.
How do I get those dollars back?
What options do I have if they don’t work with me?



The dollars are lost. If I were in your shoes I'd cash out and keep whatever is still left.
In both The Hunger Games and in gambling, may the odds be ever in your favor. :D "Man Babes" #AxelFabulous "Olive oil is processed but it only has one ingredient, olive oil."-Even Bob, March 27/28th. :D The 2 year war is over! Woo-hoo! :D I sometimes speak in metaphors. ;) Remember this. ;) Crack the code. :D 8.9.13.25.14.1.13.5.9.19.14.1.20.8.1.14! :D "For about the 4096th time, let me offer a radical idea to those of you who don't like Nathan -- block her and don't visit Nathan's Corner. What is so complicated about it?" Wizard, August 21st. :D
FleaStiff
FleaStiff
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Joined: Oct 19, 2009
February 3rd, 2019 at 1:07:18 AM permalink
only the casino has acamera, ask them.
abide by what they say.....give them the exact time if possible.
OnceDear
OnceDear
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Joined: Jun 1, 2014
February 3rd, 2019 at 1:30:29 AM permalink
Quote: Nashley428

I was playing at and had built up about 4,500 in winnings. As I was playing on enchanted garden 2 I literally watched the dollar amount change from 4,400 to 50.


What the hell is this all about and why has this Happened.
How do I get those dollars back?
What options do I have if they don’t work with me?

Was this an online casino or a bricks and mortar place?
STOP playing till you sorted it out.
If it's an online place, look to see if it has a facility to see your previous wagers or transactions. If so that will probably make clear what happened, though the 'why' is another question. Also if online, see if they offer a 'live chat' facility and ask there. Retain copies of any conversations or chats.
While you are waiting, re-read the terms of any bonus offers that you took. Maybe you had just a day or so to meet wagering requirements on some offer.
Psalm 25:16 Turn to me and be gracious to me, for I am lonely and afflicted. Proverbs 18:2 A fool finds no satisfaction in trying to understand, for he would rather express his own opinion.
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