Flat-betted at Excalibur within minutes - facial recognition software?

Hi folks, wanted to get your thoughts on this. I recently sat down at Excalibur's 2D game, and played *maybe* ten hands at most when a suit tapped me on the shoulder, greeted me by my full name, and promptly told me I was flat-betted. I had spread from 1 to 6 units (certainly not a big enough spread, nor played long enough to draw any attention), and I didn't offer my ID, players card, or name at any point. And yet the suit knew exactly who I was.

I laid low from MGM properties for a few hours, and checked into Mirage's game later in the day. Played through a couple shoes, seemed okay, didn't spread more than 4 or 6 units, but then the pit boss approached me and asked for my ID. I (stupidly) gave it to him, he plunked around on the computer for a minute, and then came back and told me I was flat-betted.

On an earlier trip, two months ago, I was flat-betted at NYNY while I was on my players card (I know, I know, I've since learned my lesson). So my guess is that I got logged into their database at that point, and NYNY shared it with its sister properties. So MGM obviously has my name and flagged me as an AP.

However, what I'm not quite sure about is how Excalibur locked onto me so quick (remember, I hadn't even played through one full shoe before they approached me). The best I can guess is that they have some facial recognition software that picked me up the moment I walked in the door, and sent off some warning that I should be watched and confronted the moment I spread at all.

So my two primary questions:
1) how'd they catch on to me so quickly? Is it something as advanced as facial recognition software?
2) am I burnt out from MGM properties forever? Or will time/a disguise get me back in?

Just guessing, but I'd say you were flyered within the chain. They got a good photo from you on your prior NYNY trip and it was circulated with sister properties. Going back in the future will either be remembered, or you'll just get a repeat of the same experience. BTW, I don't play the chain anymore because I want to avoid the same thing that happened to you. But if I did play the chain I'd stay away from the DD S17 tables.

Using your mlife card on tables in Vegas is pointless now anyway. You get absolutely nothing from being rated now.

Quote: harikarilord

1) how'd they catch on to me so quickly? Is it something as advanced as facial recognition software?

A dealer on the strip once told me that banned players sometimes return a year later, but 'Some of us are good at remembering faces'.

That may be how the suit was initially informed.

Try PH. They're still 3:2, and I am told their double deck game is also 3:2 with a $25 min.

Flat Betted on Hidden Camera

Quote: Tanko

A dealer on the strip once told me that banned players sometimes return a year later, but 'Some of us are good at remembering faces'.

That may be how the suit was initially informed.

Try PH. They're still 3:2, and I am told their double deck game is also 3:2 with a $25 min.

Flat Betted on Hidden Camera

What is in that link? The porn filter Sparkles has on our systems want let it open? And that filter misses lots;-)

Quote: Tanko

A dealer on the strip once told me that banned players sometimes return a year later, but 'Some of us are good at remembering faces'.

That may be how the suit was initially informed.

Try PH. They're still 3:2, and I am told their double deck game is also 3:2 with a $25 min.

Flat Betted on Hidden Camera

The one time I played a DD game at PH the penetration was atrocious...very close to 1 deck exactly dealt out, probably a bit less.

As to the OP, I agree with Greasyjohn. Very unlikely there was facial recognition software involved. More likely the EITS has your picture from the NYNY visit and they just identified you. The very fast timing of the flat-bet was probably just bad luck.

Probably avoid the whole chain for several months and hopefully it will blow over. "Several months" is just an estimate as I have never been backed off from this chain. Depending on your action level/threat level they will probably forget you and your picture soon enough. YMMV.

Caesars Windsor SCANS every face that comes into the casino...... maybe the Canadian casinos are just more advanced than the ones on the Vegas strip

just saying

Quote: coilman

Caesars Windsor SCANS every face that comes into the casino...... maybe the Canadian casinos are just more advanced than the ones on the Vegas strip

just saying

I'll admit that I am not up to date on the technology. But last I heard from someone in the know, facial recognition still had a long way to go. In order to be effective both the reference picture stored in the database and the surveillance image had to be very clear, high-res, head-on photos with no tilt or anything. So if they got a picture of you standing at the cashier, that would be bad. But if all they have is a picture from a surveillance camera at a weird angle while you were walking, not as bad.

Anyone with more info feel free to correct me if I'm wrong.

I don't know if wearing a baseball cap is a huge tell or not, but I do that often times when I'm in Vegas (as long as it fits in with the rest of my clothes). After the session, color up and walk with the chips. Come back on a different day and cash them out with different clothes. Of course this starts to break down if you have lots of high-denom chips.

Quote: TwoFeathersATL

Quote: Tanko

A dealer on the strip once told me that banned players sometimes return a year later, but 'Some of us are good at remembering faces'.

That may be how the suit was initially informed.

Try PH. They're still 3:2, and I am told their double deck game is also 3:2 with a $25 min.

Flat Betted on Hidden Camera

What is in that link? The porn filter Sparkles has on our systems want let it open? And that filter misses lots;-)

Here's that same video on YouTube:

https://www.youtube.com/watch?v=6HjwzJyCQlQ

Quote: Deucekies

Quote: TwoFeathersATL

Quote: Tanko

A dealer on the strip once told me that banned players sometimes return a year later, but 'Some of us are good at remembering faces'.

That may be how the suit was initially informed.

Try PH. They're still 3:2, and I am told their double deck game is also 3:2 with a $25 min.

Flat Betted on Hidden Camera

What is in that link? The porn filter Sparkles has on our systems want let it open? And that filter misses lots;-)

Here's that same video on YouTube:

https://www.youtube.com/watch?v=6HjwzJyCQlQ

Thanks for the alternate link, I will assume it's the same video even though no one got naked or anything. Don't know why my ( the wife's ) system blocked the first one. Hmmmmm. Interesting video though. Just flat betted, didn't shoot him or feed him to the gators or anything. I am somewhat suspicious of the fact that there was a camera available, that close, to record the conversation. Not calling BS or anything, just thinking. And of course it was an Asian dealer, pretty fast one. I read about dem Asian dealers on here recently ;-) What do I say? I kept watching for the cocktail waitress to make an appearance.....

Thanks folks for the info. Sounds like I should just lay low for a bit, and try again later in the year. If any one else has info on facial recognition and whether MGM properties use it, let me know! I’m still a bit paranoid…

Happy counting.

Quote: AcesAndEights

I'll admit that I am not up to date on the technology. But last I heard from someone in the know, facial recognition still had a long way to go. In order to be effective both the reference picture stored in the database and the surveillance image had to be very clear, high-res, head-on photos with no tilt or anything.

I am some one very much in the know on facial recognition technology, not in the gaming industry though. Whom ever informed you of this is DEAD WRONG! We can do facial recognition from over a long city block away with COTS(Commercial off the shelf) technology that I can purchase off of Amazon today. The number of faces that we can scan per second would blow your mind, from all angles and and resolutions.

From what I know of some of the gaming industry's camera technology they can read your watch from across the room! Also if you are thinking angles are bad, not all cameras are in the air.

Cheers!

If you're counting cards, then hang it up...you're wasting your time anyway.

If you're spooking cards, then work on your act. Work on your camouflage, diversify and add people to your play.

Facial recognition is virtually worthless, and you could easily enough defeat it if it did work. It's surveillance, and pit that spots you. They have quick access to known hole carder pictures, etc.

MGM casinos are starting to suck majorly. If you really look, you will find only a handful of their casinos even pay 3:2 anymore. Someone said it earlier, but Planet Hollywood has some good 3:2 tables, usually do real well over there. Only downside is that all games are 8 deck. So good penetration takes a long time.

I've worked 40 years in casinos. I was a 'counter catcher' in a couple joints. In some places, at the beginning of the shift, you are required to look at the G-book, pix of AP's taken and shared by most casinos. It probably wasn't software that spotted you that quickly, just some suit that pays attention. As far as going back to the same place, I wouldn't. If it was a suit that spotted you, he did from a pic, if it was software, they'll do it again

Quote: punchfade

I've worked 40 years in casinos. I was a 'counter catcher' in a couple joints. In some places, at the beginning of the shift, you are required to look at the G-book, pix of AP's taken and shared by most casinos. It probably wasn't software that spotted you that quickly, just some suit that pays attention. As far as going back to the same place, I wouldn't. If it was a suit that spotted you, he did from a pic, if it was software, they'll do it again

Welcome to the forum, punchfade, and thanks for the insight.

Quote: Tanko

A dealer on the strip once told me that banned players sometimes return a year later, but 'Some of us are good at remembering faces'.

That may be how the suit was initially informed.

Try PH. They're still 3:2, and I am told their double deck game is also 3:2 with a $25 min.

All Caesars LV double decks in the $25 games are H17 NDAS as of January. Did that recently change? I don't think there are any S17 DD games in the Nevada Caesars system and you have to play at least $100 at Caesars Palace to get DAS in DD, to the best of my knowledge.