Wizard
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Wizard
Joined: Oct 14, 2009
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February 12th, 2020 at 9:01:55 PM permalink
Here is the letter.

It's not whether you win or lose; it's whether or not you had a good bet.
onenickelmiracle
onenickelmiracle
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odiousgambit
February 12th, 2020 at 9:39:21 PM permalink
Quote: Wizard

Here is the letter.





They don't deserve you. That's a sh+++ @@@ed nothing of an apology and an empty promise things will be better.
In the land of the blind, the man with one eye is the care taker.
OnceDear
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OnceDear
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Mintyodiousgambit
February 12th, 2020 at 11:40:40 PM permalink
Quote: Wizard

Here is the letter.

Awesome. ZERO reference to any of the points you raised. Could not have been less caring or sincere.
If you are enjoying the game, you're already winning.
Minty
Minty
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odiousgambit
February 13th, 2020 at 2:21:55 AM permalink
Quote: Wizard

Here is the letter.



That's about as general as they could have been. Must have taken them a long time to access their templates and have that pasted.
"Just because I'm not doing anything illegal, doesn't mean I won't have to defend myself someday." -Chip Reese
Wizard
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Wizard
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February 13th, 2020 at 2:53:27 AM permalink
Quote: Minty

That's about as general as they could have been. Must have taken them a long time to access their templates and have that pasted.



Yet it took 11 days for the response, although that counts two ways "in the mail" between Vegas and Laughlin.
It's not whether you win or lose; it's whether or not you had a good bet.
darkoz
darkoz 
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odiousgambit
February 13th, 2020 at 3:11:46 AM permalink
Quote: Wizard

Yet it took 11 days for the response, although that counts two ways "in the mail" between Vegas and Laughlin.



It was probably opened by a "mail clerk" who then directed it to the complaints slush pile where a complaints employee grabbed the form letter, added your address and sent it off.

I doubt anyone important even knows you sent it
For Whom the bus tolls; The bus tolls for thee
billryan
billryan
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February 13th, 2020 at 7:10:35 AM permalink
I'd be pissed. I would send that letter to Don Laughlin.with a huge WTF written on it.
Somebody dropped the ball.

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