DrawingDead
DrawingDead
  • Threads: 9
  • Posts: 2263
Joined: Jun 13, 2014
August 21st, 2014 at 2:00:22 AM permalink
I have tipped to be left alone. When I'm tapping on a keyboard with one hand, with headphones on, while also looking intensely at a video monitor while my other hand hovers over buttons labeled with dollar amounts, one might reasonably conclude that it isn't a good moment to insist on getting in my face. But some of the dear young ladies employed as servers need encouragement and some plain language to get them to remember that.

Cocktail Doll would be quite welcome to bother me as much as she wants... after the last race at Saratoga. Not before. I'm not above occasionally tipping a little something in advance to insure that "not before" part.
Suck dope, watch TV, make up stuff, be somebody on the internet.
beachbumbabs
beachbumbabs
  • Threads: 100
  • Posts: 14260
Joined: May 21, 2013
August 21st, 2014 at 4:20:11 AM permalink
Quote: DrawingDead

I have tipped to be left alone. When I'm tapping on a keyboard with one hand, with headphones on, while also looking intensely at a video monitor while my other hand hovers over buttons labeled with dollar amounts, one might reasonably conclude that it isn't a good moment to insist on getting in my face. But some of the dear young ladies employed as servers need encouragement and some plain language to get them to remember that.

Cocktail Doll would be quite welcome to bother me as much as she wants... after the last race at Saratoga. Not before. I'm not above occasionally tipping a little something in advance to insure that "not before" part.



I was shooting craps with a friend at the Rio in April. He was a high roller who liked to bet a lot of the middle stuff, so they took really good care of him at all the CET properties. The problem at the Rio was, it was about 2am, he was shooting and having a tough time, and this CLOD who was the drink orderer (with an IPAD, and the only way you could/can get a drink there lately-the girl brings it but doesn't take orders) kept tapping him literally every 5 minutes to try and get him a drink. This when he's bent over the felt, getting the dice in his hand just right, concentrating on his routine, which mattered to him a lot to be left to do.

After the first time he interrupted my friend, I told him each time to leave him alone (intercepting him before he could bug the shooter) but the CLOD refused to listen to me and would touch him each time and make him stop what he was doing to say "No". Again. And again. And every SINGLE time the CLOD interrupted my friend, he would 7 out. It was infuriating. And very, very costly to him (I lost a little, but I wasn't getting killed like he was). Jerk. What he was doing working in a casino, I don't know. I appealed to the Box, then to the Floor as the CLOD continued to interrupt the action; both said it wasn't up to them to back him off - different department. We finally left, telling them good service included some awareness of what the customer actually wanted, and they had blown it.

Finding I'm still mad about it. Even if it had zip to do with his rolls, it completely spoiled his fun and cost him 5 figures.
If the House lost every hand, they wouldn't deal the game.
DJTeddyBear
DJTeddyBear
  • Threads: 207
  • Posts: 10992
Joined: Nov 2, 2009
August 21st, 2014 at 5:14:47 AM permalink
Babs -

I suspect that the 'clod' was actually a cooler.
I invented a few casino games. Info: http://www.DaveMillerGaming.com/ ————————————————————————————————————— Superstitions are silly, childish, irrational rituals, born out of fear of the unknown. But how much does it cost to knock on wood? 😁
odiousgambit
odiousgambit
  • Threads: 326
  • Posts: 9557
Joined: Nov 9, 2009
August 21st, 2014 at 5:32:43 AM permalink
Quote: DJTeddyBear

Babs -

I suspect that the 'clod' was actually a cooler.



You'd think this day and age, "coolers" would be left behind in the past, but, geez, what else does it sound like?
the next time Dame Fortune toys with your heart, your soul and your wallet, raise your glass and praise her thus: “Thanks for nothing, you cold-hearted, evil, damnable, nefarious, low-life, malicious monster from Hell!”   She is, after all, stone deaf. ... Arnold Snyder
Boz
Boz
  • Threads: 155
  • Posts: 5701
Joined: Sep 22, 2011
August 21st, 2014 at 6:40:43 AM permalink
Owning a bar/ restaurant and knowing how hard my people work, I am always on the generous side. I DO NOT have any employees making the allowable Federal Minimum Wage of $2.83, which is a joke by the way. I pay a decent base wage (compared to industry) and they make good money IF they hustle, which most do and the customers appreciate it. The issue is that many of them are not good at money management and are broke so much of the time. Once they report tips (which by law I am NOT allowed to verify, I only have to ensure tips +wages is above the FMW of $7.15) their checks are small once taxes are removed. So they are cash rich 5 days a week and broke on payday.

It takes a tough person to deal with some of the customers the servers in casinos get, so if I throw her a $5 for 2 beers, I know she appreciates it and my future service will be so much better. And it really isnt going to change my financial picture. Sometimes karma does come around.
AxelWolf
AxelWolf
  • Threads: 164
  • Posts: 22272
Joined: Oct 10, 2012
August 21st, 2014 at 6:42:06 AM permalink
I would love that job. My cooler services are available.
♪♪Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand♪♪ Your black cards can make you money So you hide them when you're able In the land of casinos and money You must put them on the table♪♪ You go back Jack do it again roulette wheels turinin' 'round and 'round♪♪ You go back Jack do it again♪♪
4ofaKind
4ofaKind
  • Threads: 11
  • Posts: 221
Joined: Sep 28, 2010
August 21st, 2014 at 7:01:30 AM permalink
Quote: beachbumbabs

We finally left, telling them good service included some awareness of what the customer actually wanted, and they had blown it.
Finding I'm still mad about it. Even if it had zip to do with his rolls, it completely spoiled his fun and cost him 5 figures.



I agree any interruption regardless what it is if I was in the middle of a heated roll pissed me off.

Once in AC at the Taj (in my dice error days) I was leading into a great roll. I'm no setter, just shake and bake with a nice round house come out. I had a little arc in my toss, and there was no problem early on until I made about 5 points with lots in between. All of a sudden with a ton spread out he tells me to lower my toss. I looked at him and pretended to acknowledge him, and tossed them the same way on my next roll. Once again he asked me to lower the toss that he was in fear of the dice injuring someone. I once again looked at him but this time with an annoyed look. After the next same toss he got pissed and said if I don't lower my throw he's going to ask me to leave. I'm not sure what the rules are if he could ask me to leave or if I have to finish my roll, but just got pissed. On my very next toss both dice left the table and landed on the next table. I immediately apologized and said trying to concentrate on the toss to make you happy I got discombobulated. He gave me a hard look without a word. Asked for same dice but they claimed they couldn't find one of them. So I get two new dice, then take down all my bets, 300 pass had to stay, and I throw two quarters on any seven. Nice low roll and boom SEVEN OUT.

Not an annoying planned waiter move, but an annoying tactic all the same. Hope this story fits here.
1BB
1BB
  • Threads: 18
  • Posts: 5339
Joined: Oct 10, 2011
August 21st, 2014 at 7:07:27 AM permalink
Quote: AxelWolf

MOVE IT TO THE DEALER TIPPING THREAD ,FFS.



It'll get hijacked soon enough.
Many people, especially ignorant people, want to punish you for speaking the truth. - Mahatma Ghandi
FleaStiff
FleaStiff
  • Threads: 265
  • Posts: 14484
Joined: Oct 19, 2009
August 21st, 2014 at 7:19:15 AM permalink
Quote: beachbumbabs

Jerk. What he was doing working in a casino, I don't know. I appealed to the Box, then to the Floor as the CLOD continued to interrupt the action; both said it wasn't up to them to back him off - different department. We finally left, telling them good service included some awareness of what the customer actually wanted, and they had blown it.

Finding I'm still mad about it. Even if it had zip to do with his rolls, it completely spoiled his fun and cost him 5 figures.



I know what you mean about the still mad about it even though you know it didn't "cool" the dice.

When players want drinks, sometimes the dealers will speak to a passing waitress even though its not her assigned area of the casino. Sometimes if a Dealer says 'Two Mimosas" all the waitress does is smile because she thinks the dealer is jokingly ordering a drink for himself and the other dealer whereas a more alert dealer would have added "for my two players here". Sometimes a Box or a Floor will have already pushed the button for a waitress or made the call for a waitress. Most of the time they tell you that it is pure utter BS.

Particularly when someone says different department what they really mean is different union, which means the Box can ask all he wants and nothing ain't ever gonna happen and he knows it.

That CLOD knows nothing of customer service. Its exactly things like that which make people want to go elsewhere on their next trip.

Sometimes I'd love to turn to the waitress and say normally I'd love to have a pretty woman half in and half out of a skimpy uniform talk to me but right now I'm shooting dice and its challenging both my braincells right now to remember which direction they go in and what number I want to roll. Pass the shooter by, you'll probably get a bigger tip anyway.
AxiomOfChoice
AxiomOfChoice
  • Threads: 32
  • Posts: 5761
Joined: Sep 12, 2012
August 21st, 2014 at 10:48:24 AM permalink
Quote: beachbumbabs

I appealed to the Box, then to the Floor as the CLOD continued to interrupt the action; both said it wasn't up to them to back him off - different department.



The person to complain to about this is a host. Marketing rules over all departments.

I remember once, I was playing craps (this was back when I played craps). I saw my host walk by and I was about to say hi, but when I saw the look in her eyes, I thought better of it. This was a woman on a mission. She walked by and went to "talk" (more like yell) to one of the suits standing outside one of the nightclubs, and proceeded to tear him a new one for about 5 minutes. I have no idea what happened (I wasn't close enough to hear) but I can only assume that he did not treat one of her high rollers very well, and there were complaints.
4ofaKind
4ofaKind
  • Threads: 11
  • Posts: 221
Joined: Sep 28, 2010
August 21st, 2014 at 12:24:53 PM permalink
Here's another staff issue I had playing craps years ago. I'm standing at the corner of the table with the dealer to my immediate left. I'm there with a friend of mine and our wives are who knows. Dealer was young and we were having a lot of conversation back and forth.

That morning my wife wanted to leave early having enough after three days and wanting to get ready at home for company visiting the next evening. I wanted to get a few hours of action in first and this led to a little argument in the room but I of course just went downstairs and meet up with my friend who was already at a table. After about an hour of getting our asses kicked, we finally got a woman at the other end giving us hope. Makes a couple passes and plenty of numbers leading to us getting large spreads on the table. In the middle of cheering her on, from the corner of my eye I see my wife walking towards us. Just before she gets to the table I tell the dealer quietly, (still annoyed with my earlier conversation with her) "shit here comes my lucky fn charm". The box also heard what I said and smiles. She stands at the table between me and my friend. The woman picks up the dice and sevens. I finally got the table loaded and just watched the dealer kid take down all my bets. With that the kid looks up at me and says, " wow ... you ain't kidding ... she's some lucky charm". My wife some how knew exactly what he meant and stormed away from the table in embarrassment with steam pillowing from her ears. The box heard and saw everything and immediately stopped the game. Told the kid I can't believe what you just said to his wife. Had the kid removed immediately from the game, which took a good 10 minutes and told me not to worry, that I'd never see the kid on their floor again. I liked the kid and felt the box went to far and tried to talk him out of it. But, the box insisted he be removed. I colored up and went looking for my wife. (Never did see the kid there ever again.)

When I finally went to the room my wife had everything packed and while we checked out and during the ride all the way home, any time I tried talking to her she would only reply "F--k you". At least 50 times. I tried explaining that I said before she got there that after the morning we had that you weren't going to be my lucky charm today.
  • Jump to: