FleaStiff
FleaStiff
Joined: Oct 19, 2009
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December 8th, 2011 at 10:55:39 AM permalink
Quote: DJTeddyBear

Sounds like they are needlessly shooting themselves in the foot.

Precisely. They should know: If you book it, you pay it. That is the fundamental rule in the casino. When the customer wins, he gets paid. No hem, no haw, no song, no dance!
Printer error? Maybe. So what? If it says "X" ... you play it as "X" and you pay it as "X". No exceptions, no quibbling. No mother's maiden name and no left thumbprint.

I can just see someone walking into a casino carrying a suitcase of money ... if he gets treated like that: he and his suitcase of money are going to the casino next door! The whole idea is to get the customer and his money into the casino. Treating them right is what keeps winners coming back to "repay their loans". And quite frankly, its exactly the same if the guy walks into the casino with a paltry sum. It is "Good Evening, Sir" even if his bankroll is rather low.
zippyboy
zippyboy
Joined: Jan 19, 2011
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Thanks for this post from:
onenickelmiracle
December 8th, 2011 at 1:23:12 PM permalink
Printing error? Not possible. Someone designs that coupon at the request of the casino, maybe even an in-house designer. Someone typed that number. Casino signed off on a proof. It went to press with that number. Casino gets several boxes of mailers to send out, knowing what the number is on that mailer, or they never would've mailed it with such an error. Or, it gets direct-mailed by printhouse, but casino would def get one of the finished product before mailing 50,000 out to people on a list. If for some crazy reason printing error was valid, the casino could sue printhouse to reclaim losses based on printhouse's error. Any honorable printhouse would be super-apologetic and probably give free printing to the casino for life to make up the losses.
"Poker sure is an easy game to beat if you have the roll to keep rebuying."
1BB
1BB
Joined: Oct 10, 2011
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December 8th, 2011 at 1:36:12 PM permalink
Quote: rudeboyoi

i remember that coupon. its for new members only. i had a card for the Venetian from 5yrs ago. it had an indiana address on it though. so when he was looking up my info, i said that wasnt me. i live out here in las vegas and never lived in indiana. even though i have a very uncommon last name and the birthdate matched on each card, i still managed to get a new one and was able to use that $25 freeplay.



I love it! If a certain dealer reads this you may be in for a good dressing down.
Many people, especially ignorant people, want to punish you for speaking the truth. - Mahatma Ghandi
onenickelmiracle
onenickelmiracle
Joined: Jan 26, 2012
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December 30th, 2016 at 9:46:52 PM permalink
Do casinos need to use the phrase "not responsible for printing or typographical errors" to be not responsible for printing or typographical errors? Unnamed casino, sends out invitations for multiple winners of unnamed cash drawings per hour, then says it's only one per hour. Supposedly they sent out corrections, but I never received one myself. It does mention the promotion may be changed with Lottery Commision approval, which acts like nothing better than a bunch of gypsies.
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FleaStiff
FleaStiff
Joined: Oct 19, 2009
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December 30th, 2016 at 10:02:57 PM permalink
Its often a question of damages? What did YOU lose by having only ONE name drawn per hour.

And if its an Indian casino... forget it. Misleading or even downright false coupons can't be challenged anywhere but in a tribal court with a tribal lawyer. Its considered a business decision, not a gambling one.
onenickelmiracle
onenickelmiracle
Joined: Jan 26, 2012
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December 30th, 2016 at 10:12:37 PM permalink
Quote: FleaStiff

Its often a question of damages? What did YOU lose by having only ONE name drawn per hour.

And if its an Indian casino... forget it. Misleading or even downright false coupons can't be challenged anywhere but in a tribal court with a tribal lawyer. Its considered a business decision, not a gambling one.

Emotional distress, ev probably about $250 unless I'm called, then nothing, because people aren't able to be drawn multiple times with only one entry. This is not an Indian casino, as the lottery commission approval implies. I'd name it, but don't want to sound like a broken record. Anyone that pays attention knows what casino this is. The drawing is tomorrow, we'll see what happens.
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odiousgambit
odiousgambit
Joined: Nov 9, 2009
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December 31st, 2016 at 7:13:49 AM permalink
Quote: onenickelmiracle

Anyone that pays attention knows what casino this is.



Why do you keep going back? Aren't they class II machines?
the next time Dame Fortune toys with your heart, your soul and your wallet, raise your glass and praise her thus: “Thanks for nothing, you cold-hearted, evil, damnable, nefarious, low-life, malicious monster from Hell!” She is, after all, stone deaf. ... Arnold Snyder

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