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JohnnyQ
JohnnyQ
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August 16th, 2012 at 12:35:27 PM permalink
Quote: Doc

So how do I find out how many tier credits went on my account and my wife's at Harrah's St. Louis, and how many in Tunica also, for that matter?



How 'bout asking ? It seems to me that there is a
"contact us" e-mail option buried somewhere in the
Total Rewards website.

However, don't you need to swipe your card in the
promo kiosk to be registered for that particular
site ? At least that is what I have been doing and
then watching the meter on the machine to make
sure I get 25 tier credits.

Good luck. This seems like a very good promo
to me. We did Horseshoe Southern Indiana
last weekend.
There's emptiness behind their eyes There's dust in all their hearts They just want to steal us all and take us all apart
jc2286
jc2286
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August 16th, 2012 at 12:37:43 PM permalink
Quote: JohnnyQ

However, don't you need to swipe your card in the
promo kiosk to be registered for that particular
site ? At least that is what I have been doing and
then watching the meter on the machine to make
sure I get 25 tier credits.



Yup. Just earning the 25 credits isn't enough. You need to register or "check in" at a kiosk or rewards desk as well.
Doc
Doc
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August 16th, 2012 at 12:47:36 PM permalink
Thanks for the replies, JohnnyQ and jc2286. I did register at each location prior to playing, and if I were playing slots I probably could have watched the meter on the machine. I play table games, though. They don't have any clear and well-known rules for how many credits are awarded for table game play, and they usually don't show up on a machine until later, perhaps the next day after I have left. In any case, my particular question involves a visit weeks ago. I could try the email route, but maybe I will just check with the Total Rewards rep at the counter the next time I am in a casino. Should they be able to see the history details and maybe how many checkpoints have already been awarded? BTW, my total number of tier credits is small, so no one is going to be impressed with the level of my play, but it may be enough to win the bonus in this promotion.
duckmankilla
duckmankilla
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August 16th, 2012 at 1:58:16 PM permalink
As I have recently moved to Oxford, MS for grad school (go Rebs) from the New Jersey area, this promotion will be fairly easy for me to complete. I visited the Harrahs Chester (now Harrah's Philadelphia because they don't want to be associated with Chester) and AC locations and plan on visiting Biloxi, New Orleans, and the Arkansas location next weekend. Tunica is only about a 45 minute drive for me so that will be easy to pick up on a random weekend and I have a friend up in the St. Louis area so I can visit the Southern Illinois casino on my 5 hour drive up that way. 15 points and $750.00 in resort money for my upcoming trip in March. On top of all this good news, my trip in March is for a national conference and hopefully will be paid for (at least partially) through my graduate assistantship. Life is good.
AcesAndEights
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August 16th, 2012 at 2:05:13 PM permalink
I'm jealous of all you mid-westerners and east coasters for having any kind of a shot to complete this promotion. Living in the northwest, my closest TR casino is Vegas...after that I believe San Diego, but NOTHING is within driving distance and I'd have to fly to hit pretty much anything.

*Technically I guess Lake Tahoe/Reno is closer than Vegas. Still, looking at this map, significantly harder for someone living up here in the NW corner of the US.
"So drink gamble eat f***, because one day you will be dust." -ontariodealer
rainman
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August 16th, 2012 at 2:13:32 PM permalink
Don't be to jealous Aces, living in Wa allows us to book a one way to LV for 60-100$ and be there in around 2hrs.
rdw4potus
rdw4potus
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August 16th, 2012 at 3:59:17 PM permalink
Quote: duckmankilla

the Arkansas location



Did they buy one of the casinos in AR? Or do you mean the Shreveport, LA location?
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
teddys
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August 16th, 2012 at 4:56:30 PM permalink
Just be aware that your points have reached the required amount at every location. I was playing blackjack for about 1 1/4 hours at Harrah's Chester and afterwards I only earned 14 points (put my card in a slot machine). I had to leave at that point, so I was pissed I didn't get the check-in. (It could be the one that keeps me from 15 check-in points.)
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
rdw4potus
rdw4potus
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August 16th, 2012 at 5:03:37 PM permalink
Quote: teddys

Just be aware that your points have reached the required amount at every location. I was playing blackjack for about 1 1/4 hours at Harrah's Chester and afterwards I only earned 14 points (put my card in a slot machine). I had to leave at that point, so I was pissed I didn't get the check-in. (It could be the one that keeps me from 15 check-in points.)



Oh, man! 11 points on a slot machine is $55 coin in. You must've been in a hell of a rush to not mash the buttons for 3 minutes:-)
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
teddys
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August 16th, 2012 at 5:15:43 PM permalink
Quote: rdw4potus

Oh, man! 11 points on a slot machine is $55 coin in. You must've been in a hell of a rush to not mash the buttons for 3 minutes:-)

It takes a lot to get me to play slots. Earning 11 points for a promotion apparently will not do it.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
rdw4potus
rdw4potus
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August 16th, 2012 at 5:16:58 PM permalink
Quote: teddys

It takes a lot to get me to play slots. Earning 11 points for a promotion apparently will not do it.



lol! ok. And 8/5 JOB doesn't do it for you either? You, sir, are a man with high standards:-)
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
tringlomane
tringlomane
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September 22nd, 2012 at 9:56:01 PM permalink
Anyone else finish off this thing?

I finished this past week with the g/f and got $750 each coming to us. Hit this below in Tunica while trying to stretch out my gaming time and consume many comped drinks. Playing at the 2c level took me a couple of hours to earn 26 points (I always get at least 1 extra).My third royal, and the other 2 were on pennies...doh Conversely, I popped out Horseshoe Southern Indiana within 15 minutes on a quarter 9/6 JoB machine earlier in the week and won about the same amount of money as that Royal...lol

teddys
teddys
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September 22nd, 2012 at 10:17:49 PM permalink
Quote: tringlomane

Anyone else finish off this thing?

Yeah. Got the $750 in credits. It was harder than I expected to earn the 25 points at properties that didn't have good video poker. Sometimes the table games ratings didn't do it, and I left without earning the requirement. Still, popped it, and without needing to check-in in Vegas. I'm still going to check-in here, though, so a friend can get the $750.

Congrats on the royal.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
tringlomane
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September 22nd, 2012 at 10:55:37 PM permalink
Thanks and glad to hear you did end up maxing out your comp value. CET usually comps table games pretty badly. Playing $10/hand BJ, I recall getting about 12 tier points an hour in STL (home area) once. But if you are playing for the $750, it's worth even playing playing crappy video poker or even slots to make sure you get it. That machine I hit the Royal on was a 8/5 Double Double Bonus w/Double Super Times Pay (97.3%), so 25 Tier costs $6.75 long term...big whoop. It helped me stay on the gaming floor til 2am without the g/f complaining because I "wasn't done" yet. ;) I'd be in big trouble if a full-pay STP came to my area though; I might become a degenerate then...lol

Hopefully you can find a kiosk in Vegas, my g/f and I failed to find one while we were there. But we were only there during the promo July 1st-2nd and didn't look at every casino.
JohnnyQ
JohnnyQ
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September 23rd, 2012 at 8:05:01 AM permalink
If everything was credited properly on their
end, then yep, the Mrs and I hit the 750 level.

I agree it was more expensive this year with the
25 tier credit criteria, but I understand why
they added that.

Anyone know why some regions are 3
points, some are 2, and some are only 1 ?

Maybe because each site has to help fund
the comp pay-outs, and some only wanted
to "back" the promo up to a certain amount ?

Also, is there any way to confirm what their
records show before this officially ends ?
There's emptiness behind their eyes There's dust in all their hearts They just want to steal us all and take us all apart
Tiltpoul
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September 23rd, 2012 at 10:33:11 AM permalink
Quote: JohnnyQ

I agree it was more expensive this year with the 25 tier credit criteria, but I understand why they added that.



Yeah, and I wouldn't be surprised if next year it gets up to 50 or 100. It's still not a bad deal if you have some luck, but my trips this year have not had much luck.

Quote: JohnnyQ

Anyone know why some regions are 3 points, some are 2, and some are only 1 ?

Maybe because each site has to help fund the comp pay-outs, and some only wanted to "back" the promo up to a certain amount ?



The 1 point properties are ones that CET doesn't outright own (North Carolina) or is selling (St Louis). I imagine Horseshoe Cleveland was made 2 points because it's so new and they want to encourage the new market to travel. Not sure why Ak-Chin or Rincon didn't get the 1 point status, though both of them are in the same grouping for "Southwest region." Reno was probably 1 point because I imagine they are trying to get out of the Tahoe/Reno market and have a sale in the works that hasn't panned out.

The 3 point destinations, Tunica and Vegas, are both very competitive and I think the idea is to get some play in those markets against stiffer competition. I'm surprised Atlantic City didn't make the 3 point list, though if it were three points, you could get 5 just from visiting two properties within an hour of each other, Harrah's Philly and AC.

Quote: JohnnyQ

Also, is there any way to confirm what their records show before this officially ends ?



No, and they won't tell you either, which kind of irks me.
"One out of every four people are [morons]"- Kyle, South Park
Doc
Doc
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November 7th, 2012 at 8:26:58 AM permalink
Just trying to follow up on the 2012 Great Race to Rewards ....

Didn't this promo end more than a month ago? I don't seem to have received any rewards at all so far, even though I expected to receive 25,000 credits and possibly a similar amount for my wife. Have the rest of you who participated received credits on your Total Rewards accounts?
rdw4potus
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November 7th, 2012 at 8:38:47 AM permalink
Quote: Doc

Just trying to follow up on the 2012 Great Race to Rewards ....

Didn't this promo end more than a month ago? I don't seem to have received any rewards at all so far, even though I expected to receive 25,000 credits and possibly a similar amount for my wife. Have the rest of you who participated received credits on your Total Rewards accounts?



I was confused as well, and just checked the FAQ. Payouts this year are on 11/15/12 (or sooner). I still don't have my $$ either.
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
tringlomane
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November 7th, 2012 at 10:02:23 AM permalink
Quote: rdw4potus

I was confused as well, and just checked the FAQ. Payouts this year are on 11/15/12 (or sooner). I still don't have my $$ either.



And considering when I got the points last year, expect them exactly on 11/15. The date got shifted a bit I think to guarantee that Harrah's STL was off the books. It became Hollywood on Friday.
Doc
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November 7th, 2012 at 11:35:42 AM permalink
Thanks for the feedback. Guess I was jumping the gun a little.
duckmankilla
duckmankilla
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November 14th, 2012 at 10:16:36 AM permalink
So, I completed the journey for the $750 as well but I checked yesterday and had 800 RC's and today i have 32,800. Somehow I was rewarded with 32,000 RC's??? Anyone else experiencing similar issues? 32k isn't even an option and I'm wondering if it is still tabulating all the other properties until it awards me the full 75k, but just curious as to what everyone else is seeing.
rdw4potus
rdw4potus
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November 14th, 2012 at 10:24:54 AM permalink
I randomly got 3,500 RCs today. Not exactly the 75,000 that my 15 checkpoints should have earned me. Also not an option in the program. I don't know what's happening, but it'll be interesting to see what's in my account tomorrow I guess.
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
tringlomane
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November 14th, 2012 at 11:33:18 AM permalink
I actually got a valid amount from the contest: 50,000 RCs. Not the 75,000 I was looking for, but unlike everyone else here (and 2+2), I got an amount that makes sense. Since multiple people got incorrect amounts, I will wait until after the 15th to bother to complain.
Doc
Doc
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November 14th, 2012 at 12:23:42 PM permalink
As I noted recently, I expected to receive 25,000 credits and possibly a similar amount for my wife -- we went to the same places, but I'm not certain how many points she earned while playing toward qualifying at each casino. Here's my set of destinations and Checkpoints I think we earned each:
Tunica 3
Vegas 3
St. Louis 1
Cherokee 1

Total = 8 Checkpoints -----> 25,000 RCs.

I have just received 2,000 RCs, and my wife received none. Certainly a long way from what I was expecting. Maybe this will be "fixed" soon.
duckmankilla
duckmankilla
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November 14th, 2012 at 12:40:37 PM permalink
ok, well I'm glad to see it isn't just me then. I made it a point to check and double check at each casino to make sure we were opted in to the program AND had earned the required points (as both my girlfriend and I should have accrued the points for the 75,000 credits), but as you guys have said, I'll certainly be waiting until after tomorrow to complain and see how it shakes out. No clue how they are assigning such random RC totals though. We shall see.
IndyDarren
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November 14th, 2012 at 5:46:48 PM permalink
Yup, looks like I got about 35,000 credits, instead of my 75,000. Agree on waiting though. I'm guessing either someone typed things in wrong, it's taking longer than a day to calculate, or the system crashed halfway through. ;) I'm going to a wait a few days, but I'm also going back and noting the exact dates I played in case I need to send an email.
Doc
Doc
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November 15th, 2012 at 6:46:22 AM permalink
Quote: Doc

... I have just received 2,000 RCs, and my wife received none. Certainly a long way from what I was expecting.


Well, I received 2,500 more RCs over night, so it looks as if they are slowly working on things. My wife still hasn't received any at all. It doesn't appear that they have a very good process in place to implement their payout.
rdw4potus
rdw4potus
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November 15th, 2012 at 6:57:50 AM permalink
I'm up to a change of about 45,000 credits since yesterday morning. The process they used last year didn't appear to be broken, I wonder why they changed it.
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
rdw4potus
rdw4potus
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November 15th, 2012 at 7:51:43 AM permalink
Now I'm worried - it's at exactly 50,000 RC more than it was at the beginning of yesterday. I should have earned exactly 15 checkpoints. I hope I'm not missing credit for one stop...
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
duckmankilla
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November 15th, 2012 at 8:22:47 AM permalink
Well, I'm sorry to inform you all that it appears I received some of your RC's overnight. I somehow bumped from 32,800 RC's yesterday up to 90,600 today which means that they decided to give me a total of 89,800 RC's for the Great Race (as I had 800 RC's two days ago). It seems to be a complete crap shoot at this point, but it also looks like I should run out and use the $150 extra that I have been granted before they take it away from me.
tringlomane
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November 15th, 2012 at 11:03:08 AM permalink
I just played in Tunica/paid for hotel there, so I'm not 100% sure, but now it looks like my total balance is correct with 75,000 points awarded for the Race.
Doc
Doc
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November 15th, 2012 at 11:32:18 AM permalink
I now seem to have been awarded a total of 10,000 RCs from this promo: 2,000 by yesterday, 2,500 more over night, and another 5,500 during the day today. That would be a correct total if they only gave me credit for 7 of the 8 checkpoints that I thought I had earned. The only possibilities that match that would be if I didn't get credit for either St. Louis or Cherokee. Before leaving Cherokee I verified that I had earned enough points that day to qualify there. I failed to do that at St. Louis, but later a Total Rewards desk rep at the Rio checked his computer and assured me that I had earned the Great Race check point for St. Louis. He may have been blowing smoke or just clueless. I'm still hoping that the rest of the credits will show up eventually. My wife has still received no bonus RCs from the promo.
rdw4potus
rdw4potus
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November 15th, 2012 at 12:06:56 PM permalink
Quote: Doc

I now seem to have been awarded a total of 10,000 RCs from this promo: 2,000 by yesterday, 2,500 more over night, and another 5,500 during the day today. That would be a correct total if they only gave me credit for 7 of the 8 checkpoints that I thought I had earned. The only possibilities that match that would be if I didn't get credit for either St. Louis or Cherokee. Before leaving Cherokee I verified that I had earned enough points that day to qualify there. I failed to do that at St. Louis, but later a Total Rewards desk rep at the Rio checked his computer and assured me that I had earned the Great Race check point for St. Louis. He may have been blowing smoke or just clueless. I'm still hoping that the rest of the credits will show up eventually. My wife has still received no bonus RCs from the promo.



My guess is that your problem is with St. Louis. I didn't go to Cherokee this year, but I'm also missing the credit from one checkpoint and I did go to Saint Louis.
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
tringlomane
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November 15th, 2012 at 12:31:13 PM permalink
Quote: rdw4potus

My guess is that your problem is with St. Louis. I didn't go to Cherokee this year, but I'm also missing the credit from one checkpoint and I did go to Saint Louis.



I appropriately got credit for St. Louis, fwiw, and I earned exactly 15 checkpoints (Vegas, KC, STL, CHI, S. Indiana, Metropolis, Tunica). Is it possible that you failed to "check-in" for any of your destinations? Or did you go to CHI or Metropolis only within the first two weeks? I thought these were BS rules, but they were listed. Obviously it's worth fighting over if you don't randomly get your remaining award by tomorrow.
Doc
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November 15th, 2012 at 12:38:49 PM permalink
Of course, I can't speak for rdw, but I am certain that I got signed in for St. Louis (and all of the other places I visited/played). I then lost $100 playing craps, but it didn't take very long, so I don't know whether I earned enough points for that play to get the Checkpoint -- the Rio rep later claimed that I did, but I'm not certain that he was correct. If I did not get the checkpoint for St. Louis, then I wasted a trip to Cherokee, since that checkpoint didn't move me to the next bracket as I thought it would.
rdw4potus
rdw4potus
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November 15th, 2012 at 12:42:08 PM permalink
Quote: tringlomane

I appropriately got credit for St. Louis, fwiw, and I earned exactly 15 checkpoints (Vegas, KC, STL, CHI, S. Indiana, Metropolis, Tunica). Is it possible that you failed to "check-in" for any of your destinations? Or did you go to CHI or Metropolis only within the first two weeks? I thought these were BS rules, but they were listed. Obviously it's worth fighting over if you don't randomly get your remaining award by tomorrow.



I definitely checked in everywhere I went, and I didn't make it to Metropolis until early August. If Saint Louis wasn't the problem, the next most likely one might be Windsor or Cleveland. I should have credit for : AC-2, Chester-2, HSI-2, STL-1, Metropolis-2, Windsor-2, Cleveland-2, and Bossier-2, for a total of exactly 15.

Edit: I think I may have checked in at Cleveland on one day and played on another - my time at the casino was from about 5-7am and the playing "day" is 6am-6am. Man, would that be awful...
"So as the clock ticked and the day passed, opportunity met preparation, and luck happened." - Maurice Clarett
tringlomane
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November 15th, 2012 at 12:47:46 PM permalink
Quote: Doc

Of course, I can't speak for rdw, but I am certain that I got signed in for St. Louis (and all of the other places I visited/played). I then lost $100 playing craps, but it didn't take very long, so I don't know whether I earned enough points for that play to get the Checkpoint -- the Rio rep later claimed that I did, but I'm not certain that he was correct. If I did not get the checkpoint for St. Louis, then I wasted a trip to Cherokee, since that checkpoint didn't move me to the next bracket as I thought it would.



St. Louis was pretty bad for comping tables, ime. I think flat betting BJ at $10/hand usually got me about 12 Tier/hr. So if your craps session went "quick", I wouldn't be shocked if you failed to get 25 Tier/hr on their records and the guy at the Rio lied to you. I always checked my Tier points earned that day before quitting in a slot/VP machine, usually at 26. Unfortunately it's not clear what you earn with table games.
tringlomane
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November 15th, 2012 at 1:00:01 PM permalink
Quote: rdw4potus


Edit: I think I may have checked in at Cleveland on one day and played on another - my time at the casino was from about 5-7am and the playing "day" is 6am-6am. Man, would that be awful...



I have a bad feeling this could be the case. Having a VP binge night at Tunica Roadhouse once (not during this promotion) from midnight to 6:30am, I saw my Tier Credits "earned for the day" split up. The gaming day resets at 5am there. And like you say, it resets at 6am in Cleveland. To cover all bases, I also avoided earning 25 Tier between an actual day shift (e.g. finish before midnight or begin after midnight).

If that is really why you're short, maybe you could still get it counted if you contact them. But that would be out of them being "nice"...blah. And obviously act clueless about the gaming day rules.
JohnnyQ
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November 15th, 2012 at 3:01:03 PM permalink
My points came in to the account in batches
too.

But now it looks like I got some of my wife's
points, 'cuz I have a few too many and she
doesn't have quite enough. We have
separate TR account #'s.

So on AVERAGE
we each have the right amount of Total
Rewards credits that we are supposed to
have, so I'm not going to bother trying to
sort that out. No harm no foul, just an
almost unbelievable level of incompetence !
There's emptiness behind their eyes There's dust in all their hearts They just want to steal us all and take us all apart
teddys
teddys
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November 17th, 2012 at 9:32:44 PM permalink
I got $3XX worth of credits. WTF?
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
JohnnyQ
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November 18th, 2012 at 4:36:04 PM permalink
update:

Mrs Q and I finally got our points straightened
out some time today.

But for a while the point totals seemed to change
every 4 or 5 hours.

I'm not sure what was so hard about posting
the right amount of points, but ths promotion
is so good for the player, I won't complain.

(Well at least I won't now, now that we have
all our points).
There's emptiness behind their eyes There's dust in all their hearts They just want to steal us all and take us all apart
teddys
teddys
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November 18th, 2012 at 8:15:56 PM permalink
I have all my credits now. Wheee! Off to Bacchanal . . .
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4
JohnnyQ
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November 19th, 2012 at 3:13:59 PM permalink
Quote: teddys

I have all my credits now. Wheee! Off to Bacchanal . . .



Well, I'm from the mid-west so I gotta
call that kind of pricing for a buffet just
plain CRAZY.

We did eat at the buffet at Bellagio
once a few years ago, though, since
our friends really wanted to try it.
There's emptiness behind their eyes There's dust in all their hearts They just want to steal us all and take us all apart
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