Blonde4ever
Blonde4ever
Joined: Feb 2, 2010
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February 8th, 2017 at 11:31:04 AM permalink
This was their response to my complaint.....

"Thank you for writing to us at Caesars Windsor.
We appreciate you taking the time to voice your concerns regarding our Diamond Lounge. We have adjusted the Diamond Lounge hours to better align our total restaurant offerings and trends. The Diamond Lounge will be open Friday through Sunday. We also encourage you to try Neros, Artist Cafe, Market Buffet, Legends, Pronto Cafe and the lounge on weekend and holiday visits."

The Diamond Lounge here in Windsor was the main reason I pushed to be Diamond again. It is also somewhat useful in Vegas as far as a quicker check in process, free show tickets, shorter lines etc.

I certainly wouldn't call Caesars Windsor a dump. The rooms are very nice, as is the pool area and work out room. They have great entertainment. They have a good selection of slots. I agree that there is better food on Erie Street but not everyone wants to be bothered leaving the building.

LOL at the old Casino Windsor card.
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Blonde4ever
Blonde4ever
Joined: Feb 2, 2010
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February 8th, 2017 at 11:32:34 AM permalink
Quote: coilman

I thought I had posted about this when it was first announced in December .....

http://wizardofvegas.com/forum/gaming-business/caesars/16732-diamond-lounge/4/#post569445



Sorry...did not see this.
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GWAE
GWAE
Joined: Sep 20, 2013
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February 8th, 2017 at 3:12:29 PM permalink
Pretty funny response. Instead of our free food and drinks, please visit one of the places that make you pay.
Blonde4ever
Blonde4ever
Joined: Feb 2, 2010
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February 8th, 2017 at 5:45:51 PM permalink
Exactly.....:(
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Wizardofnothing
Wizardofnothing
Joined: Jul 3, 2015
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February 8th, 2017 at 5:52:38 PM permalink
In fairness- I have had diamond and seven star and never once used the lounge other then to scope it out- I find them depressing.
The titanium as birgata is an exception .

Do people really feel they are value
If I were cet I would have cut them out long ago.
It's
Mostly mid level players I would think and most of the ones that frequent the lounge are probably only barely diamond. I would much rather eat at a full serve choice menu then a lounge where I'm offfrred very little selection.
I mean on a. Basic diamond level players which would require 75k coin in for the year on slots roughly - if you are a twice a month player that is 3k coin in per trip- Which means you are lucky to have an add of 200 dollars.
Most casino will not roll out the red carpet at this level.
So often people overestimate their true value to the casino in terms of dollars and cents
NOW HIRING!!!! REQUEST INFO VIA PM
MB
MB
Joined: Aug 20, 2015
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February 8th, 2017 at 7:01:26 PM permalink
Quote: GWAE

Pretty funny response. Instead of our free food and drinks, please visit one of the places that make you pay.



Are you saying they wouldn't comp a Diamond player $10-20 to eat at one of their other establishments?
Doc
Doc
Joined: Feb 27, 2010
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February 8th, 2017 at 7:21:41 PM permalink
Oh, they probably would, but then the high-class Diamond player might have to dine beside the riff-raff folks, such as me. What's the point in being Diamond if you can't get something exclusive?
Wizardofnothing
Wizardofnothing
Joined: Jul 3, 2015
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February 8th, 2017 at 7:37:23 PM permalink
As I said earlier and. Not to be rude but the casino don't care about lounges for mid level players there thought is those people will come regardless -
The avaerage diamond players probably has less
Then a 200 dollar adt
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djatc
djatc
Joined: Jan 15, 2013
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February 8th, 2017 at 9:16:54 PM permalink
Diamond lounges should be like the ones in AC - it's $10 if you're diamond to get in but if you have over 40k TC or something like that it's free. As any Joe Blow with a credit card can get diamond nowadays they have to raise the level, maybe 80k TC or something for Vegas.
They asked me how well I understood theoretical physics. I said I had a theoretical degree in physics. They said welcome aboard.
mcallister3200
mcallister3200
Joined: Dec 29, 2013
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February 8th, 2017 at 11:54:54 PM permalink
Can't get diamond if they deactivated your account. Bunch of vindictive a-holes.

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