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Hold on a f*@#ing second, stupid ass Rio dealer

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February 27th, 2011 at 2:45:47 AM permalink
PGBuster
Member since: Jan 15, 2010
Threads: 12
Posts: 26
There are also implications when it comes to being a MTL/CTR. There's paperwork that you have to fill out once you reach a certain buy-in level. From your post, it appears the potential existed for you to exceed that level. Rather than embarrass you and tell you "we have to stop the game because you've bought in for too much"...
Quote:
If anything should kill a tip, this is it.
Perhaps they weren't tipping before, so the dealer said screw 'em. I've known of dealers that have done that--players who continually stiff do not get the benefit of the doubt.
February 27th, 2011 at 4:11:24 AM permalink
FleaStiff
Member since: Oct 19, 2009
Threads: 75
Posts: 4820
Quote: DJTeddyBear
The player put up a less than full double down and pointed to the next player. Seems to me that it could easily be interpreted as two motions: A short double followed by action moves to the next player.
Yeah, I realize that I'm grasping at straws here, but....

Well, here is another straw for you to grasp at ...
A player's hand motion of 'stop' toward the dealer.
Once again... dealer was Asian and young. So English language proficiency may be in doubt and experience level is probably low. Player should not have expected a bored dealer who is standing there thinking about his sore feet, his lack of tips and his growing need to be tapped to answer the call of nature to be a mind reader. Hand signals are great but an exceptional situation that interrupts the dealer's mindless routine actions surely calls for a "wait" or "hold up, a moment" that the dealer and floor each hear.
Dealer goes for eight hours at this ... and may not be all "there" right now.
February 27th, 2011 at 4:24:21 AM permalink
SOOPOO
Member since: Aug 8, 2010
Threads: 49
Posts: 1322
The few times I've been at tables when someone sits down and immediately bets 1k or more the dealer has alerted the pit boss, and the pit boss has watched for a while at least. I am very surprised this did not happen, especially with the player increasing his bets. The pit bosses always speak English, and would have been able to respond to the 'hold on' that the player said. And also, the story goes that the player just sat down. The dealer would likely be hoping for a tip if the bet was successful, the player had not been there long enough to be pegged as a 'non-tipper'.
February 27th, 2011 at 8:25:23 AM permalink
JohnnyQ
Member since: Nov 3, 2009
Threads: 49
Posts: 590
It can also be kind of Loud at the Rio with background music, bevertainers, etc. I'd
give the Dealer the benefit of the doubt, it wasn't his money that was about to be
lost.
Now you swear and kick and beg us That you're not a gamblin' man Then you find you're back in Vegas With a handle in your hand
March 3rd, 2011 at 7:58:24 AM permalink
iambabyd
Member since: Feb 28, 2011
Threads: 3
Posts: 26
There's a couple of valid points in here. Firstly, as the Wiz said, dealers aren't trained to goad players into making bad plays. The slots pay the bills, not blackjack. Secondly, yes, dealers will not protect you if you aren't a tipper just like a waiter won't bend over backwards for you if you stiffed him the last time. Third, the player put his bet out in the correct position and the dealers ARE trained to follow hand signals and bet placement, not what you say.
April 13th, 2011 at 7:52:55 AM permalink
joehypnosis
Member since: Mar 20, 2011
Threads: 0
Posts: 9
That must have been v frustrating. I would have called the pitboss over, but they likely wouldn't have done much. Glad you can vent here!
--Joe
April 13th, 2011 at 11:55:00 AM permalink
benbakdoff
Member since: Jul 13, 2010
Threads: 17
Posts: 448
Other than surrender, there is nothing verbal in blackjack and in some places surrender does have a hand signal. I agree that the pit boss wouldn't have done anything unless the player was a known high roller. I'd say the dealer gets a pass on this one. To avoid this in the future, don't put any money up until it is all together. The dealer can't do anything until the player acts.

Here's an urban legend type story that really happened and this dealer does not get a pass: My wife who doesn't care for blackjack in the first place was playing a $5 table at the old Claridge in Atlantic City and was down $100. She carelessly put a black chip in the betting circle for change. The dealer knew full well that she wanted change but the jerk thought it would be funny to deal the cards.

She got a 14 against the dealer's 10 and was so flustered that she stayed. The dealer broke and she hasn't played blackjack since except for the rare times that I ask her to sit next to me in an exploitable game.
April 13th, 2011 at 1:35:33 PM permalink
marksolberg
Member since: Nov 14, 2009
Threads: 24
Posts: 197
Quote: benbakdoff
She carelessly put a black chip in the betting circle for change. The dealer knew full well that she wanted change but the jerk thought it would be funny to deal the cards..


That's an unprofessional, poorly trained dealer. Technically the dealer did nothing wrong, but customer service wise it was horrible. If the dealer genuinely didn't see the chip and laid out the cards that's one thing. If they saw the "bet" they should have at least asked, "Are you betting that?", knowing the patrons betting habits.

Mark
April 13th, 2011 at 2:56:26 PM permalink
benbakdoff
Member since: Jul 13, 2010
Threads: 17
Posts: 448
Quote: marksolberg
That's an unprofessional, poorly trained dealer. Technically the dealer did nothing wrong, but customer service wise it was horrible. If the dealer genuinely didn't see the chip and laid out the cards that's one thing. If they saw the "bet" they should have at least asked, "Are you betting that?", knowing the patrons betting habits.

Mark


It was 100% deliberate. The dealer definitely knew her betting habits and it was a table of $5 ploppies. After he dealt, he had a little smirk on his face. She had no idea what his motivation was. The table had been running smoothly with no problems.

She took responsibility for her "mistake" but I agree with you. Customer service was nonexistent in this case. Maybe that's why they no longer have a casino.
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