AlanMendelson
AlanMendelson
Joined: Oct 5, 2011
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March 15th, 2012 at 4:57:25 AM permalink
I feel like I am back in the news business again with "breaking news" but this is happening right now. Harrah's Rincon has absolutely destroyed its full pay video poker machines and drastically reduced all pay tables from the 25-cent machines up through the $100/coin machines.

I was tipped off Wednesday night and drove down to Rincon to take a look -- to confirm, take photos of some paytables, and even of the technicians changing the chips.

The full pay games are GONE. My full report: http://alanbestbuys.com/id104.html
WongBo
WongBo
Joined: Feb 3, 2012
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March 15th, 2012 at 5:51:32 AM permalink
I am sure you will continue to learn of new Cheap ass moves by CZR /Harrahs
as they struggle to service their 19 billion dollar debt....
In a bet, there is a fool and a thief. - Proverb.
AlanMendelson
AlanMendelson
Joined: Oct 5, 2011
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March 21st, 2012 at 3:35:24 AM permalink
The "latest" is that a couple of the supervisors and managers there told me that they now realize they made a big mistake and they will be returning to the old, full pay pay tables. But when I asked "when" they didn't know. They did take a lot of heat over this, and when I was back there on Sunday the casino was packed except the video poker machines were not being used at all in the high limit room, and the video poker room was seeing very little activity. Word spreads pretty darn fast, doesn't it?
AlanMendelson
AlanMendelson
Joined: Oct 5, 2011
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March 28th, 2012 at 4:56:10 AM permalink
As of Monday night, Rincon is now "improving" some of the rotten pay tables they installed two weeks ago. But the improvements aren't good enough by a long shot. Still can't find any 9/6 Jacks machines... even the $100 machines only have 8/5 jacks. Bonus poker pay tables are now looking very weird.
FleaStiff
FleaStiff
Joined: Oct 19, 2009
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March 28th, 2012 at 5:33:29 AM permalink
Let us face a few things about this:

Dust will settle, time will go by and press releases will be issued about "adjustments" and then later about "upwards adjustments" and their will then be accompanying mouthings about "meeting the needs our customers," "player demand" and "favorite games".

How long will it take for dust to settle? California dust settled at a different rate than Vegas dust does.

Just as casinos are paranoid about card counting they are paranoid about Video Poker. The view "favorable" pay tables most unfavorably. Just as they think one five dollar card counter will bankrupt them they feel one VP addict will drive away all those customers who lose on their shirts on other slot machines.

The pendulum will swing back, be patient.
AlanMendelson
AlanMendelson
Joined: Oct 5, 2011
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March 28th, 2012 at 6:35:39 AM permalink
Actually no one is being patient. The casino is getting hit hard with complaints. My host called me this past Thursday to tell me that others have told them they would stop going there.

Im not a $100/coin player or a $25 or $10 player... but I can just imagine what those people are saying.

Usually when I go in there, there are at least two $100 players but no more. Ive been there on nights when all 8 $100 machines are in use. I dont think a $100 player has been there in the past two weeks.
Ibeatyouraces
Ibeatyouraces
Joined: Jan 12, 2010
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March 28th, 2012 at 6:42:48 AM permalink
deleted
"And that's the bottom lineeeee, cuz Stone Cold said so!"
FleaStiff
FleaStiff
Joined: Oct 19, 2009
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March 28th, 2012 at 7:27:43 AM permalink
Quote: AlanMendelson

The casino is getting hit hard with complaints. Others have told them they would stop going there.
Usually there are at least two $100 players but no more. Ive been there on nights when all 8 $100 machines are in use. I dont think a $100 player has been there in the past two weeks.


Okay, so the player revolt is immediate and impressively strong... the casino will let things be for awhile and then cave in with appropriate mouthings about restoration of favorite games or something about focus on the customer.

Vegas had some casinos that were great for VP but have now become merely good for VP. The Evil Empire will always find its proper point at which to shear. Barona is an upscale place in the San Diego market, I believe. There is competition, the casino is worried. There will be meetings.... and more meetings. Then there will finally be some action.
bigfoot66
bigfoot66
Joined: Feb 5, 2010
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March 28th, 2012 at 9:37:26 AM permalink
Yeah I was very unhappy with the changes at Rincon. This was becoming my home casino and I was willing to drive half an hour past 3 other casinos to get to Harrahs and their good VP. I should contact them and complain. Alan, any idea who the best person to contact at Rincon is?
Vote for Nobody 2016!
teddys
teddys
Joined: Nov 14, 2009
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March 28th, 2012 at 12:06:05 PM permalink
99% of the time when customers complain about a downgrade in VP the casino does it anyway. May you be the 1%.
"Dice, verily, are armed with goads and driving-hooks, deceiving and tormenting, causing grievous woe." -Rig Veda 10.34.4

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