Greasyjohn
Greasyjohn
Joined: Dec 8, 2013
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April 23rd, 2015 at 10:42:31 AM permalink
I didn't read your whole post, but I read enough. I think your goose is cooked.
beachbumbabs
Administrator
beachbumbabs
Joined: May 21, 2013
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April 23rd, 2015 at 7:25:16 PM permalink
What does it hurt if he does write the letter, say his play is an open book, and he's been a good customer who would like to return to that status? I think there's at least a chance the Borgata would be responsive. The usual pattern for a scorched AP, at least as you all report it, is that they don't openly come back to a store where they're burned. Just the fact that the OP is protesting the decision as a rated player should say something to the Borg about his intentions and differentiate him from a playah. My opinion only, not based on personal experience.
"If the house lost every hand, they wouldn't deal the game."
vendman1
vendman1
Joined: Mar 12, 2012
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April 23rd, 2015 at 7:40:23 PM permalink
Does it hurt to write a letter? Of course not, and sending it fed ex, or better registered mail. Return receipt, will increase the odds of somebody with pull looking at it. But I doubt very much anything will change. For what it's worth Borgata is the only casino in AC that has ever recognized me as a counter. That's why I don't go there anymore. It was very early in my counting career and I wasn't spreading that much. But they flat bet me.
Greasyjohn
Greasyjohn
Joined: Dec 8, 2013
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April 23rd, 2015 at 9:21:18 PM permalink
Quote: TedM

thanks surrender88s, I was contemplating emailing or writing a formal letter. They have my win/loss #s from 2012,2013,1014 still available on their site and I was up in 2012, down in 2013 and up in 2014, all for around the same amount. But I know I had some brutal years before that where I was probably definitely down for a couple years in a row.



No disrespect to you, but I very much doubt that they will even respond to a letter. They don't want to get into a correspondence back and forth and keep abreast of the issues involved.

If you send a letter and get no response and call them, I'll bet all they will tell you is it's a marketing decision. Period, end of story. They don't need your business and they aren't going to spend employee and management time haggling and explaining their decisions to you. If there were ever any legal action taken by you they are not going to have correspondence with you that could be used against them. That's why when people are backed off they will not explain to you why they took such action. And if someone gets backed off and trys to correspond in order to get it reversed, they will be ignored.
1BB
1BB
Joined: Oct 10, 2011
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April 24th, 2015 at 3:47:19 AM permalink
Quote: TedM

thanks surrender88s, I was contemplating emailing or writing a formal letter. They have my win/loss #s from 2012,2013,1014 still available on their site and I was up in 2012, down in 2013 and up in 2014, all for around the same amount. But I know I had some brutal years before that where I was probably definitely down for a couple years in a row.



Hi, TedM. Try contacting the Wizard of Odds. He writes a column for Atlantic County Magazine, the last of which can be found on page 23 of the April 17th issue. You can read it online. Your problem may be too hot to handle for a magazine that makes money from casinos but you never know. Perhaps the Wizard could do something behind the scenes or steer you in the right direction.

As far as your plight, been there done that many times. The B is the only major casino that I know of that automatically restricts betting to those who do not present a player's card. I know people who use cards under different names to get around it.
Many people, especially ignorant people, want to punish you for speaking the truth. - Mahatma Ghandi
Dicenor33
Dicenor33
Joined: Aug 28, 2013
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April 24th, 2015 at 4:29:14 AM permalink
I hope revel or any other casino which could compete with borgata open soon. The place is out of control, players are constantly harassed, accused of things they never did. Any casino might give you 24 hour cool off period, borgata bans you for life. Players spoiled the place. I hope someone will create a tough competition for these people to make'em have a little respect for their customers.
Shadowless
Shadowless
Joined: Mar 3, 2015
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April 25th, 2015 at 4:54:42 AM permalink
Management's decision to limit a player's action is final and not made on a whim.
They don't make those kind of decisions without certainty; your play history was reviewed and analyzed.
The reason you were limited is because you aren't profitable to them, whether you're a counter or not is not the point.

My advice is to take your business elsewhere and don't give them the satisfaction of a letter.
They won't welcome you with open arms and allow you to win from them anymore, unless it's through a game other than blackjack or if you follow their rules (flat betted, playing CSM only, etc).
Greasyjohn
Greasyjohn
Joined: Dec 8, 2013
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April 25th, 2015 at 6:07:29 AM permalink
Exactly.
21forme
21forme
Joined: Feb 27, 2011
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April 25th, 2015 at 7:56:52 PM permalink
Ted - you're looking at this the wrong way. Why would you even consider going back there? They just slapped you in the face, stole (comps) from you, and told you you're worthless to them because they aren't making enough money from you. Why would you even consider patronizing them again?

Tell all your friend who play what happened. You all should take your business elsewhere.
nvr55xx
nvr55xx
Joined: Jan 28, 2014
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May 4th, 2015 at 7:55:50 AM permalink
Quote: TedM


I was still confused about this and looked up skilled player which led me to advantage playing, card counting, and this forum. I do not count cards or do anything to gain an advantage. I usually go to the no mid shoe entry pit at Borgata and go to the $25 tables... once I get to $500 a hand range is where I max out and I only play one hand. Could it be that on a recent session when I was running good they figured I was counting. If they hired a team of people to root out card counters, they are not doing a good job because I am not a card counter.
I have a host who I reached out to and he said this was out of his hands and could not do anything. It just sucks...


You are not the first person who has been falsely accused of counting cards. The fact that you spread your bet from 1 to 20 units, played pretty good basic strategy, and were winning (or not losing enough) was enough to get you "convicted" of the "crime" of counting cards. Unfortunately there is no appeals process. I would recommend that you actually learn how to count cards! At the stakes you play at, you should be able to afford good training software (eg Casino Verite) and time to train.
If you don't want to learn to count cards, then you have to either accept flat betting and no comps, or "retire" from Blackjack.

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