Looking for some help and insight on this. Have been going to Borgata for over 10 years and play mostly blackjack, i probably go on average once a month or every other month. I recently logged into my Rewards account and noticed all my offers were gone and comp room dates were gone. I called them up and was transferred to a table games manager and told that I have been classified as a skilled player and therefore going forward I can come play bj but must follow their rules of playing one hand, betting limits and they have the right to shuffle halfway through the shoe. I may have gotten some of the exact details wrong with what she said but it was along those lines. To be honest with you I had no idea what skilled player even meant and when I asked the table games mgr, all she said was since I am not profitable to them anymore they can refuse to provide me with comp dollars moving forward.
I was still confused about this and looked up skilled player which led me to advantage playing, card counting, and this forum. I do not count cards or do anything to gain an advantage. I usually go to the no mid shoe entry pit at Borgata and go to the $25 or $50 minimum tables. I cash in 1k-2k usually and will usually start off firing $100 and then increase it slowly if I am on a good winning streak. If I lose a bunch of hands in a row and feel like I am a little unlucky or running bad I will bet the minimum 25-50 and finish off the shoe. If I hit a few double downs or win a few hands in a row I will add to my bet. Normally once I get to $500 a hand range is where I max out and I only play one hand. The only times I will play a second hand is when the dealer is seemingly on a hot streak and everyone on the table agrees someone should play an extra hand to break it up a little and usually after that I go back to one hand.
Could it be that on a recent session when I was running good they figured I was counting. If they hired a team of people to root out card counters, they are not doing a good job because I am not a card counter.
I have a host who I reached out to and he said this was out of his hands and could not do anything. It just sucks because whenever I do go to AC, I prefer to play there, have a host, get rooms and eat most of my meals down there. Just wanted to see what everyone thinks I should do, and if there is any chance I may be affected if I play at other AC properties or even Vegas. I called one other time and the shift manager guy I spoke to suggested I call another time and ask for the VP or Director of table games, but it felt like he was just trying to pass the buck and not really help answer my questions.
I also searched through previous threads and someone had a similar situation to me but back in 2012 so not sure if anything has changed since then. Also saw some posts from some user named Lemieux but seemed like everyone thought he was overly paranoid or lying.
thanks in advance!
lol so you look more like a counter than the counters do. I'll tell you why you got flagged: your bet spread. In order to make money in blackjack, you have to bet more money when the count is high and bet as little as possible when count is low. If you bet a lot of money when count is good, you make more money. You went from $25 to $500, that's 1-20 spread which is very aggressive from a card counter's point of view. A good card counter would never spread that much under typical conditions. Why? Because the more you spread, the more you look like a counter, and the more likely you will get a skills check done on you. Surveillance probably did a skills check on you, and just by dumb luck, you happened to be increasing bets with the count. Or it could be that you were winning and had a huge spread, at which point they didn't even do a skills check, they just soft barred you. If that is the case, then they are really doing themselves a disservice. They are losing a good customer.
I say you should ask them to review tapes of your play. They will see that you're not a counter. If they don't change their minds, well then, forget them! Go to a better place where they appreciate your business. Not all casinos are paranoid. You should be able to bet however you want if you are just playing blackjack and not counting. What kind of rules where they giving you over there anyway? Why don't you take a trip to vegas such as the aria where they have good rules: double deck s17. The guys over there are actually competent and will actually know whether you are counting or not.
What is the largest win you have ever had at Borgata?
thanks surrender88s, I was contemplating emailing or writing a formal letter. They have my win/loss #s from 2012,2013,1014 still available on their site and I was up in 2012, down in 2013 and up in 2014, all for around the same amount. But I know I had some brutal years before that where I was probably definitely down for a couple years in a row.
Yea Avincow thanks for the feedback, from reading through a bunch of these other threads I do see where my bet spread could have been noticed, but I was sort of just adding or pressing my bet trying to ride a lucky streak. But yea I definitely do think it was definitely unfortunate luck that maybe the count was good while I was increasing my bets. Borgata has a few different pits but the one I was playing at is 6 decks, no mid shoe entry and dealer stands on all 17s. Vegas does sound good right about now but usually I think I used to go maybe a couple times a year but these days we just need to wait for someone having his bachelor party there as an excuse to go lol so maybe once a year if anything.